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Services
If your
Check our online Help Center at http
information
.
1
FAQ
studio
.
2
Download
m o n i t o r
.
3
Learn More
.
4
Forum
Very often you will find solutions on these pages. If you don't find a solution, create
a support ticket at our online Help Center at the link below
team will assist you as soon as we can
Navigate to http
.
a ticket
As soon as you have submitted an inquiry ticket
resolve the problem with your ICON ProAudio device as soon as possible
To send defective products for service
.
1
Ensure the problem is not related to operation error or external system devices
.
2
Keep this owner
.
3
Pack the unit in its original packaging including end card and box
important
the unit properly
-
non
factory packing
.
4
Ship to the ICON tech support center or the local return authorization
service centers and distributor service points at the link below
If you are located in US
Send the product to
North America
,
Mixware
11070 Fleetwood Street
Sun Valley
.: (
Tel
818
:
Contact
If
you are located in Hong Kong
Send the product to
ASIA OFFICE
,
Unit F
15
.
-
No
5
7 Wong Chuk Yueng
,
Street
Fotan
.
5
For additional update information please visit our website at
.
www
iconproaudio
SX series
needs servicing, follow these instructions.
,
,
knowledge
and downloads such as
://
.
support
iconproaudio
'
.
s manual
.
If you have lost the packaging
.
ICON is not responsible for any damage that occurs due to
.
:
–
LLC
U.S. Distributor
–
Unit F.
,
;
CA 91352
USA
)
578 4030
.
.
/
www
mixware
net
help
:
:
/
.,
F
Fu Cheung Centre
,
,
.
.,
Sha Tin
N
T
Hong Kong
.
://
.
support
iconproaudio
:
.
.
/
/
com
hc
en
,
our support team will assist you to
:
'
We don
t need it to repair the unit
,
please make sure you have packed
If you are located in Europe
Send the product to
Sound Service GmbHEuropean
HeadquarterMoriz-Seeler-Straße
3D
Telephone
Fax
-
E
Mail
,
.
.
/
/
com
hc
en
,
and our technical support
-
us and then sign in to submit
.
.
This is very
:
:
-
12489 Berlin
: +
(
)
49
0
30 707 130
: +
(
)
49
0
30 707 130
:
@
-
info
sound
service
:
-
,
us
for
.
.
.
See our
-
0
-
189
.
eu
12
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