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Getting help
Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony support options
Sony provides several support options for your computer.
Printed documentation supplied with your notebook
The printed documentation pack includes:
A Getting Started brochure, where you will find a brief description of the items in the box, some
specifications of your computer, and how to setup your notebook;
A Customer Guide, where you will find all the basic information you need to start using your notebook,
as well as troubleshooting and VAIO-Link information;
Your Sony Guarantee conditions;
A Safety Regulations flyer;
A Wireless LAN Safety Regulations flyer;
A Modem Regulations flyer.
Online user guides
1
The Customer Service Guide gives you complete information on the VAIO-Link Services.
2
This Sony Notebook Hardware Guide:
Using your notebook shows you how to use the standard components of your system. In this part
of the manual you will also find out what you can do with a Memory Stick™ and how to use the
Wireless LAN function.
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