About Cd-Roms And Diskettes - Sony VAIO PCG-SR11K User Manual

Getting Help
Troubleshooting

About CD-ROMs and diskettes

My CD-ROM drive tray does not open
Make sure the computer is turned on.

Press the Eject button on the CD-ROM drive.

If the Eject button does not work, you can open the tray by inserting a sharp,

pointed object into the hole to the right of the Eject button.
I cannot play a CD-ROM disk
Make sure the label of the CD-ROM is facing up.

If the CD-ROM disk requires software, make sure the software is installed

according to the program's instructions.
Check the volume of your speakers.

Clean the CD-ROM disk.

Moisture condensation may have occurred. Leave the computer for at least 1 hour

while it is turned on.
When I double-click an application icon a message such as "You must insert the application
CD into your CD-ROM drive" appears and the software does not start
Some titles require specific files that are located on the application's CD-ROM disc.

Insert the disc and try starting the program again.
Make sure you place the disc in the tray with the label side facing up.

My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette

that is not write-protected.
Check that the diskette is properly inserted into the floppy disk drive.

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