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Getting help
About peripherals
I cannot use DV devices. The message 'DV equipment seems to be disconnected or turned off' appears
Check that the DV device is turned on and that the cables are properly connected.
If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable
operation. In this case, turn off the power of all connected devices and disconnect unused devices. Check
the connection and then turn on the power again.
Use manual import/export in DVgate motion if problems occur with third party cameras.
You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with
the i.LINK™ devices.
My PC Card is not working
Make sure the PC Card is compatible with your version of Windows
Use the Sony Notebook Setup utility to disable devices you are not currently using.
If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not
currently using.
I cannot print
Check that the printer cables are correctly connected.
Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact
your dealer.
The default setting for the printer port mode is correct for most printers. If you cannot print, try
changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port
mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change
it to ECP.
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