Troubleshooting - Sony Vaio PCG-GRX315MP Instruction & Operation Manual

Getting help
Other sources of information
❑
The Online help files that accompany your pre-installed software contain instructions on using the
software.
❑
VAIO-Link website: if you have any problem with your computer, you can access the VAIO-Link web
site. Go to:
http://www.vaio-link.com
❑
VAIO-Link Response Centre: Before contacting VAIO-Link Response Centre, try to solve the problem
by reading the User Guides and help files for the peripherals or software.
✍
You need to plug in the phone line and configure your modem for use before using the communication features described in this manual.

Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook.
Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.
About the computer and software
My computer does not start
❑
Check that the computer is plugged into a power source and that it is turned on.
❑
Check that the power indicator on the front panel of the computer indicates that the power is on.
❑
Check that the battery packs are inserted properly and that they are charged.
❑
Make sure there is no diskette in the floppy disk drive.
❑
Confirm that the power cord and all cables are connected firmly.
❑
If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is
turned on and works.
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