If You Have a Problem
3OHDVH UHWDLQ DOO .RQWHQWV LQ.OXGLQJ SD.NDJLQJ DQG SURRI RI SXU.KDVH XQWLO \RX
DUH IXOO\ VDWLVILHG ZLWK SURGX.W
,I \RX KDYH D SUREOHP LQVWDOOLQJ RU XVLQJ \RXU &UHDWLYH SURGX.W SOHDVH XVH
WKH &UHDWLYH :HE 6XSSRUW DQGRU 7HOHSKRQH 6XSSRUW VHUYL.HV IRU DVVLVWDQ.H
1RWH WKH IROORZLQJ LQIRUPDWLRQ IRU UHIHUHQ.H VKRXOG \RX UHTXLUH WH.KQL.DO
DVVLVWDQ.H
7KH PRGHO DQG VHULDO QXPEHU RI \RXU &UHDWLYH SURGX.W
(UURU LQIRUPDWLRQ RQ WKH V.UHHQ DQG KRZ LW .DPH DERXW
,QIRUPDWLRQ RQ WKH DGDSWHU .DUGV ZKL.K PD\ EH .DXVLQJ D .RQIOL.W
+DUGZDUH .RQILJXUDWLRQ LQIRUPDWLRQ VX.K DV WKH EDVH ,2 DGGUHVV
,54 OLQH '0$ .KDQQHOV XVHG
0RWKHUERDUG LQIRUPDWLRQ %,26 PDQXID.WXUHUYHUVLRQ DQG .KLSVHW
PDQXID.WXUHU
7\SH DQG YHUVLRQ RI \RXU RSHUDWLQJ V\VWHP HJ :LQGRZV RU
:LQGRZV 17 :LQGRZV RU :LQGRZV 0H
,I DIWHU XVLQJ WKH &UHDWLYH VXSSRUW VHUYL.HV \RX EHOLHYH \RXU &UHDWLYH
SURGX.W WR EH GHIH.WLYH \RX VKRXOG YHULI\ WKH SXU.KDVH GDWH DQG WKH WDNH WKH
DSSURSULDWH D.WLRQ DV GHWDLOHG EHORZ
Less than 30 days since date of purchase
6KRXOG \RXU VWRUH UH.HLSW LQGL.DWH WKDW WKH SURGX.W LV OHVV WKDQ GD\V ROG
\RX KDYH WKH RSWLRQ RI UHWXUQLQJ WKH IXOO SURGX.W WR WKH GHDOHUUHWDLOHU IRU D
UHSOD.HPHQW RU .UHGLW 7KH GD\ WLPH SHULRG PD\ QRW DSSO\ LQ DOO LQVWDQ.HV
VR SOHDVH .KH.N WKH VHOOHU¶V UHSOD.HPHQW.UHGLW WHUPV
More than 30 days since date of purchase
&RQWD.W (XURSHDQ 7H.KQL.DO 6XSSRUW WR .ODULI\ WKH QDWXUH RI WKH SUREOHP DQG
WR REWDLQ GHWDLOV RI RXU UHSDLU UHWXUQV SUR.HGXUH &UHDWLYH /DEV UHTXLUHV WKDW
DOO UHWXUQV IRU UHSDLUUHSOD.HPHQW PXVW ILUVW EH LVVXHG ZLWK DQ DXWKRULVDWLRQ
QXPEHU