Uniden Hero Series User Manual page 31

Contact Tech Support at 1.800.215.7015 or email at support@unidencellular.com
MY LED'S ARE ALL GREEN BUT MY SIGNAL IS STILL
WEAK - MY COVERAGE IS POOR
If you receive a signal where you did not previously... or, if the radius of the service
area covered is small...and your LED's are all green... the booster is working properly
but for some reason the signal is not very strong. This can be due to weak input
signal.
• Adjust your donor (outdoor) antenna to point more accurately at the
cellular tower in order to increase the input signal.
• Check the coaxial cable to ensure there are not any creases or cuts in it.
Perhaps the cable was damaged during installation.
WHY ISN'T MY CELL PHONE INDICATING MORE
SIGNAL WITH MORE BARS?
You may not always observe more bars on your signal meter because of the signal
spreading out from the antenna. If your phone has a db meter, 3db is a significant
increase of 2 times, 6db is 4 times, and 10db is 10 times. on a four bar phone, one
"bar" equals about 10db.
The increase in signal you will see depends upon:
• The level of signal at the donor (outdoor) antenna
• The care of the antenna placement (2 feet away from metal, adequate
antenna separation [30 feet recommended] ).
• The distance of your phone/device from the server (indoor)
antenna (signal spreads or diminishes rapidly with distance.)
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