Getting Help; Sony Support Options - Sony Vaio PCG-GR114EK Instruction & Operation Manual

Getting help

Getting help
This section describes how to get help and support from Sony, and provides troubleshooting tips for your
computer.

Sony support options

Sony provides several support options for your computer.
Printed documentation supplied with your notebook
A Getting Started brochure, where you find a brief description of the items in your box, some


specifications of your notebook, and how to setup your notebook;
A Customer Guide, where you find all the basic information you need to start using your notebook, as


well as troubleshooting and VAIO-Link information;
Your Sony Guarantee conditions;


A Safety Regulations flyer;


A Modem Regulations flyer.


Online user guides on your Documentation CD-ROM
The Sony notebook user guide (hardware guide) explains how to use your computer, connect


peripheral devices. It contains a list of specifications of your computer and accessories.
3 The About the software on your Sony notebook guide (software guide) lists the pre-installed
software titles and explains how to use the utility programs and perform basic computer tasks.
Go to
The Customer Service Guide gives you complete information on the VAIO-Link Services.


http://www.club-vaio.sony-europe.com to find online tutorials about your favorite VAIO software.
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