Sony VAIO PCG-F400 User Manual page 91

Getting Help
Troubleshooting
Check that the phone line is plugged into your PC card. See "Connecting to a
phone line" on page 58 for details.
Check that the phone line is working. You can check the line by plugging in an
ordinary phone and listening for a dial tone.
Check that the phone number the program is dialing is correct.
If you connect a GSM phone, make sure that the programming of the supplied PC
card is compatible.
Check that the communication software you are using is compatible with the PC
card: make sure that the driver selected in your communication software matches
your PC card programming (refer to your communication software user manual).
My Modem is not Responding:
N.B., you are strongly advised to always use the same PC Card slot.
Check that you have not inserted the card in a different PC Card slot to the one you
were using previously: if this is the case, your modem has been reinstalled as a second
modem (COM One Platinium Card Discovery V.90 #2).
Follow the procedure described below:
1
Remove your "COM One Platinium Card Discovery V.90" modem card
2
Open My Computer
3
Open the Control Panel
4
Open Modems
5
Select "COM One Platinium Card Discovery V.90 #2"
6
Choose Delete
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