Troubleshooting Tips; Things That Are Normal - Monogram ZWL1126SJSS Owner's Manual

Problem
Part or all of Drawer
Microwave does not
operate
Food in Drawer
Microwave is not
heated
Drawer Microwave light
does not work
Touch controls will not
operate
Display flashes
Steam from the vent
Shorted Key Error
Food Detect Error
Display is dark
Things That Are Normal With Your Drawer Microwave
n Steam or vapor escaping from around the door.
n Light reflection around door or outer case.
n Dimming oven light and change in the blower sound at
power levels other than high.
n Dull thumping sound while oven is operating.
20
Possible Cause
Power cord is not completely connected
to the electric outlet
Power outage
Fuse/circuit breaker at home does not
work.
Drawer is in Demo Mode
No power to the appliance
Drawer controls improperly set
Drawer in Demo Mode
Light bulb loose or burned out
Control Lock is on
Power failure
During microwaving, steam may come
from the right side of the vent
A specific key shorts out or becomes
stuck for more than 60 seconds
Food has not been inserted before a
cooking function was selected after the
oven has been sitting idle for more than 5
minutes.
Food has been left in drawer after the
finish of cooking for more than 5 minutes
Display is in standby mode

Troubleshooting tips

Solution
Make sure the power cord is tightly connected to
the outlet.
Check house lights to be sure. Call your local
electric company for service.
Replace the fuse or reset the circuit breaker.
See page 18 for how to cancel Demo Mode.
See solutions above.
Check if the controls have been properly set.
See page 18 for how to cancel Demo Mode.
Call for service.
See page 17 for how to unlock.
Touch Clear pad and reset the clock. If the
Drawer Microwave was in use, you must reset
the cooking function.
This is normal.
"SHORTED KEY CONTACT SERVICE" error
appears in display. Call for service.
"INSERT FOOD" error message display
appears; open drawer and insert food to begin
cooking.
"CHECK FOOD" error message display appears;
open drawer and remove food or check food and
close drawer to continue cooking.
the control panel or
Touch
drawer. See page 18 for STANDBY MODE.
n TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal of
the TV/radio antenna.
Drawer Microwave
open/close the