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Having trouble on antenna reception? Check out our step‐by‐step guide to troubleshooting the issues before you
call our tech support. Carefully document the steps you take. That way, if a tech support call becomes necessary, at
least you'll have a good idea of what isn't causing the problem.
Step 1. Check the cable connection.
ANTOP Outdoor Smart Boost Amplified Antennas:
1.1 Attach the 40ft coaxial cable with waterproof cap end to connector in the antenna.
1.2 Connect the other end of the 40ft coaxial cable to the power booster via ANT. IN input.
1.3 Connect the TV output on the power booster to the ANTENNA/CABLE IN connector on the back of the TV
or converter box with the 5ft coaxial cable.
1.4 Connect the power adapter to the DC socket on the power booster and plug the power adapter into a
wall outlet.
1.5 The LED is on and green to indicate the status of antenna under working.
Step 2. Toggle the TV Input setting and run channel scan.
1.1 Press the "menu" button on your remote.
1.2 Go to Channel Setup.
1.3 Select "Air" or "Antenna".
1.3 Perform "Channel Search" or "Channel Scan".
The steps to perform a channel scan may vary from TV to TV.
Please consult your television manual or contact the specific
television manufacturer if you are not able to get the channel
scan to run.
To keep your channels line‐up up to date, it is suggested you
run a channel scan monthly.
ANTOP AT‐800SBSJ Troubleshooting
ANTOP ANTENNA INC | Tel. 1‐909‐947‐8883 | Email: service@antopantenna.com
www.antopusa.com
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Summary of Contents for Antop AT-800SBSJ
- Page 1 ANTOP AT‐800SBSJ Troubleshooting Having trouble on antenna reception? Check out our step‐by‐step guide to troubleshooting the issues before you call our tech support. Carefully document the steps you take. That way, if a tech support call becomes necessary, at least you'll have a good idea of what isn't causing the problem. Step 1. Check the cable connection. ANTOP Outdoor Smart Boost Amplified Antennas: 1.1 Attach the 40ft coaxial cable with waterproof cap end to connector in the antenna. 1.2 Connect the other end of the 40ft coaxial cable to the power booster via ANT. IN input. 1.3 Connect the TV output on the power booster to the ANTENNA/CABLE IN connector on the back of the TV or converter box with the 5ft coaxial cable. 1.4 Connect the power adapter to the DC socket on the power booster and plug the power adapter into a wall outlet. 1.5 The LED is on and green to indicate the status of antenna under working. Step 2. Toggle the TV Input setting and run channel scan. 1.1 Press the "menu" button on your remote. 1.2 Go to Channel Setup. 1.3 Select "Air" or "Antenna". 1.3 Perform “Channel Search” or “Channel Scan”. The steps to perform a channel scan may vary from TV to TV. Please consult your television manual or contact the specific television manufacturer if you are not able to get the channel scan to run. To keep your channels line‐up up to date, it is suggested you run a channel scan monthly. www.antopusa.com ANTOP ANTENNA INC | Tel. 1‐909‐947‐8883 | Email: service@antopantenna.com ...
- Page 2 Step 3. Adjust the antenna’s power to find the best power level for reception. The effectiveness of antenna will be influenced by the receiving distance and signal strength. In fact, using a power booster when not necessary in strong signal areas could add "noise" to your TV signals, causing picture pixelation or signal disruption with NO SIGNAL indicated on the TV screen. In strong signal areas where you are near the TV stations, a less powerful antenna should be satisfactory, while a more powerful antenna would be more preferable in weak signal areas far away from the TV station. Slowly turn the power dial on the booster and re‐scan the channels to find the best reception with a suitable antenna power level. Please do re‐scan for each adjustment of the dial. Tips: Go to ANTOP Signal Maps to find free channels available, TV station locations and signal strength levels in your area. Step 4. Reposition the antenna. Obstacles such as metal in the walls/attic can shield the broadcast signal from your antenna and impact its performance. Hills, trees, and buildings bend, defect, and weaken signals. Test the antenna in multiple locations and re‐scan the channels to see how many channels you received. ALWAYS remember to run your channel scan with EVERY move of the antenna no matter how slight. In case a metal roof or attic aluminum foil is used in your home, using the J‐pole to mount on the roof top may be necessary. A higher mounting location positioned towards the broadcast tower may result in better reception. Install the antenna as high as possible, and preferably with a clear path between the antenna and the TV station transmitters. Your reception may have interference from electromagnetic waves. Reposition the antenna to keep it away from any high‐power consumption devices to avoid interference, such as air‐condition, power strips, elevators etc. Special Issue: Do ANTOP outdoor antennas need grounded? The purpose of grounding the TV antenna system is mainly for user safety. Grounding will help reduce the damage and the chance for fire if the TV antenna was struck by lightning. It won’t necessarily prevent all damage from a direct lightning strike, but it will help if an outdoor antenna is grounded when mounted outside on the roof of a home. To have an antenna grounded, you should have a grounding block wired to a ground rod before the antenna wire enters your home. Since a grounding blocked is generally placed on the outside of a residence between the coax cable drop and the internal wiring of a home, an additional coax cable may be required to work for the internal wiring. If a signal splitter is used in connecting the system, it becomes the grounding block and grounds the coax cable. Have other issues? ...
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