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warranty claims, collection, return
and installation (Built-in and gas
appliances) of the appliance will
be free of charge within South
Africa if installed by an
authorized Electrolux service
agent.
b. For the remainder of the warranty
period where the repaired
appliance is used or installed
more than 50 kilometres from the
nearest Electrolux service agent
or elsewhere in South Africa,
travel costs to the place of use or
installation shall be for the
account of the purchaser.
3. This warranty is given on condition
that only labour, parts and
accessories supplied by authorised
agents are at all times used in
connection with the appliance,
including the installation thereof, and
that an authorised Electrolux service
agent installs and/or services the
appliance.
4. Electrolux shall not be responsible for
damage of any kind resulting from
electricity fluctuations, faults in the
building wiring, faulty installations,
and improper use of controls or
failure to use the appliance in
accordance with the operating
instructions and/or general misuse
and/or abuse, or if not used for
domestic purposes only, or for
damage caused by a superior force
(vis maior). Any repair or tampering
by an unauthorised person or attempt
to repair or tamper with the
equipment, or use of parts not
supplied by authorised agents, or
alterations or modification to the
equipment, shall render the warranty
null and void.
5. After the first 6 (six) months from the
date of purchase, this warranty does
not apply to light bulbs, loose glass,
glass oven doors and enamelled
surfaces, filters and other parts
subject to wear and tear or
discolouring, as well as damage
caused by abrasive and highly
concentrated cleaners and/or
cleaning materials or cleaners
prohibited by the user manual.
6. Electrolux shall not be responsible in
terms of this warranty for the
replacement or repair of any part of
the equipment which may have been
damaged in transit if delivery is
undertaken by any party other than
Electrolux or an authorised agent.
7. All gas appliances are to be installed
by a gas installer, registered with
SAQCC GAS. Electrical appliances
are to be installed by a qualified
electrician who is an authorised
service agent or assisted by an
authorised service agent from who
proof of installation will be required.
8. Repairs carried out under warranty
have a guarantee period of 3 (three)
months on the parts and labour
supplied to repair the unit and does
not extend the warranty nor does it
start a new warranty. Parts removed
during guarantee repairs become the
property of Electrolux.
9. After expiry of 6 (six) months from
the date of purchase the warranty
shall be available only to the original
retail purchaser of Electrolux
domestic appliances from an
authorised Electrolux Dealer or
Distributor and only where the
appliance has been retained for use
in the Republic of South Africa.
10. Failure to produce documentary
proof of the date of original
acquisition by the original purchaser
to Electrolux or an authorised service
agent, will result in normal charges
being levied for travel costs, the work
carried out and the parts supplied,
unless a production date can be
proved to be within the 6 (six) months
preceding the warranty claim.
11. After 6 (six) months from the date of
purchase of the appliance the liability
of Electrolux under this warranty is
limited to the replacement and/or
repair of the defective parts within the
warranty period and does not extend
to the installation or removal of the
appliance.
CUSTOMER CARE HELPLINE
011 897 4600 / 0800 222 825
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