Table of Contents
Advertisement
Sprint PCS Customer Advocates are available to assist you 24
hours a day, seven days a week. Simply dial 1-888-211-4PCS
(4727) from any phone or press <*> <2> <Talk> from your
activated Sprint PCS phone while on the Sprint PCS Nationwide
Network.
Tip:
If you need to reach Sprint PCS Customer Care while you are off the
Sprint PCS Network, dial 1-888-211-4PCS (4727).
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you'll be
able to learn more about Sprint PCS Products and Services, get
Sprint PCS coverage by zip code or request a copy of your
invoice.
Tip:
If you have a question regarding the operation of your Sprint PCS
phone, dial 1-888-211-4PCS (4727) from another phone so you can use your
Sprint PCS phone while speaking with Customer Care.
When you call Sprint PCS Customer Care to get help, you may
need to tell your phone's version. Your phone can give you
information about the version.
To view the phone's version:
1.
From Standby mode, press <Menu> for the Main menu.
2.
Press for <0> <0>
Phone Info
3.
After viewing, press or to return to the previous screen.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received, billing
cycle and the amount of minutes used since your last billing
cycle. Follow these steps to access this information:
1.
Press <*> <4> <Talk>.
2.
Follow the voice prompts to receive the information you want.
Note:
This service may not be available in all affiliate markets.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services,
including residential, business and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant and shopping information and major local event
information. There is a per call charge and you will be billed for
airtime.
.
Press <4> <1> <1> <Talk>.
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in placing
collect calls or calls billed to a local telephone calling card or a
third party.
.
Press <0> <Talk>.
Note:
Sprint PCS Operator Services may not be available in all affiliate markets.
. You can see the phone's software and hardware version.
Advertisement
Table of Contents
