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Related Manuals for Vocera B1000
Summary of Contents for Vocera B1000
- Page 1 Vocera User Guide...
- Page 2 © 2002 Vocera Communications, Inc. All rights reserved. Vocera Communications is a trademark of Vocera Communications, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Vocera Communications, Inc. www.vocera.com tel :: +1 408 790 4100 fax :: +1 408 790 4101 Part No.
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Page 3: Important Safety Instructions
(such as from shock) and damage (such as from fire). In addition, the Vocera badge is a wireless communication device and works by generating radio frequency (RF) signals. These sig-... - Page 4 3. Do not put anything other than a Vocera badge or Vocera battery into a charger slot, as other objects may touch dangerous voltage points or short out parts, which could result in fire or electric shock. 4. Do not place the product on an unstable surface, as a fall may cause serious damage to the product.
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Page 5: Additional Instructions Related To Battery Safety
1. Use only the batteries supplied with the product or Vocera- approved replacements. 2. Do not use the battery to power any device other than a Vocera badge. 3. Charge the battery only in a Vocera charger and according to the instructions in Charging the Battery on page 31. -
Page 6: Important Information About Use In Certain Areas
OFF, depress the Call button for 5 seconds or remove the battery. 3. Turn your badge OFF and do not use the charger when you are in any area with potentially explosive materials in the atmosphere. vi ··· Vocera User Guide... - Page 7 Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with potentially explosive atmospheres include, for example: fueling areas; transfer or storage facilities for fuel or chemicals; facilities with equipment using liquefied petro- leum gas, such as propane or butane;...
- Page 8 ··· Vocera User Guide...
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Page 9: Table Of Contents
Important Information About Use in Certain Areas ..vi Welcome to Vocera ....... . 1 Getting Started . - Page 10 Index ......... . . 53 x ··· Vocera User Guide...
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Page 11: Welcome To Vocera
Also, since badges transmit and receive calls in a different frequency range than cellular phones, you can use a Vocera badge in areas where cellular phones are prohibited because of concerns about interference with other equipment. - Page 12 Vocera server. • Voice and Text Email Messages on page 35 tells you how to send email messages to and from a badge. It also gives instructions on how to view text messages on the badge display.
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Page 13: Getting Started
Getting Started If this is the first time you are using a Vocera badge, you can get started right away by following these simple steps: 1. Charge the battery, if necessary. New batteries must be charged before use. If the badge has already been used by someone else, check the battery level indicator on the badge display to make sure the battery has sufficient power. - Page 14 5. Log in: Press the Call button and wait for the Genie to answer. If the Genie asks for your name, say your first and last names. If the Genie answers by saying “Vocera” or by playing a tone, say “Log me in as your first and last name” (for example, “Log me in as John Smith”).
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Page 15: Features Of Your Badge
Features of Your Badge The design of the Vocera badge is simple, so you can communicate quickly and easily and keep your hands free to do other tasks. The infor- mation in this chapter will help you become familiar with the features of your badge. -
Page 16: Hold/Dnd Button
Hold/DND to cancel the action. • If the Genie asks you a question that requires a yes or no response, press the Hold/DND button to answer “no.” (To answer “yes,” use the Call button.) 6 ··· Vocera User Guide... -
Page 17: Microphone And Speaker
Microphone and Speaker The unidirectional design of the microphone enables it to gather and transmit speech, yet minimizes the amount of background noise that is picked up. You can adjust the speaker volume by using the buttons on the left side of the badge. - Page 18 Meaning Name — not blinking The name of the person who is currently logged in to the Vocera system using this badge. Name — blinking If someone is trying to call you, this shows you the name of the person who is calling.
- Page 19 43. Messages Your badge can display text messages that were sent from email accounts or from the Vocera User Console. When you select Messages, the display shows one subject line for each text message. A closed envelope symbol next to a subject means you have not yet read that message;...
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Page 20: Volume Adjustment
Badge IP The Internet Protocol (IP) network address of the badge. Server IP The IP network address of the Vocera server. Version The version of the firmware (internal control programs) that your badge is using. -
Page 21: Indicator Lights
Slow Your badge is out of range or is not communicating with the Vocera server. If the badge is out of range, you will see the message “Searching for Access Points” on the badge display... -
Page 22: Alert Tones
Do Not Disturb mode. Alert Tones Alert tones are controlled by settings on the Vocera server. Your badge may play any or all of the following alert tones: Tone... -
Page 23: Basic Calling
Call button on the badge to summon the Vocera Genie. The Genie will answer with a tone, a prompt, or both (depending on the setting that is active for your badge) and will then be ready to accept your voice commands. -
Page 24: Recording Names And Greetings
Recommended Voice Action Commands Alternative Forms (examples in italics) Call another Call John Smith. Find John Smith. badge user Get me John Smith. Contact John Smith. 14 ··· Vocera User Guide... -
Page 25: Calling Groups
2. Wait for the Genie to answer. 3. Tell the Genie to “Call the Group’s name.” The Vocera server searches for an available member of the group. If no one in the group is available, you will either be prompted to leave a... -
Page 26: Answering A Call
Do Not Disturb mode. (See Using Do Not Disturb on page 17 and Blocking and Accepting Calls on page 21.) Ending a Call To end a call, press the Call button. If the other party ends the call, you will be disconnected automatically. 16 ··· Vocera User Guide... -
Page 27: Using Buttons To Answer "Yes" Or "No
Using Buttons to Answer “Yes” or “No” When a Genie prompt requires a “yes” or “no” answer (for example, to confirm that you want to send a message), you can say your response or you can press a button to respond. To answer “yes,”... -
Page 28: Recording A Message
Record a message for Tech Send a message to Tech message to a Support. Support. group Record an Record an urgent message Send an urgent message to urgent for John Smith. John Smith. message for a badge user 18 ··· Vocera User Guide... -
Page 29: Playing, Saving, And Deleting Voice Messages
You can use the Save command to protect a message from this automatic deletion. The saved voice message then stays on the Vocera server until you tell the Genie to delete it. Use one of the following commands to begin playing messages:... - Page 30 Delete all messages Delete all my messages messages with- Delete messages from John Erase all my messages out playing all Smith. Erase all messages from messages in the Delete messages from Tech John Smith. queue Support. 20 ··· Vocera User Guide...
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Page 31: Advanced Commands
Advanced Commands Some commands require special badge permissions or are a little more complex than the commands described in Basic Calling on page 13. This chapter describes these commands. The commands are grouped by category. When a command requires special permission, it is marked by an asterisk (*) in the description. Your system administrator enables or disables permissions for each badge user. -
Page 32: Forwarding Calls
Forward all calls to Tech Forward my calls to Tech to a group.* Support. Support. Stop forward- Stop forwarding. Stop forwarding my calls. ing (and accept calls on your badge again).* *Requires special permission from the system administrator. 22 ··· Vocera User Guide... -
Page 33: Making A Conference Call
Making a Conference Call You can use your badge to set up a conference call with 2 other badge users (3 parties total, including you). To begin a 3-way conference call, you use the Conference voice command, and then say the names of the other badge users whom you want to participate in the call. - Page 34 Supervised method: Press the Hold/DND button. Answer “yes” to add the new party and return to the original call. Answer “no” to put the new party on hold and return to the original call. 24 ··· Vocera User Guide...
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Page 35: Joining Or Leaving A Group
Joining or Leaving a Group If the system administrator has granted you the required permission on the Vocera server, you can use voice commands to add yourself to or remove yourself from a group. Recommended Voice Description... -
Page 36: Recording Names For Groups
Locating a Badge User or Group Member To find a badge user or group member in your location or in neighbor- ing locations, press the Call button and tell the Genie to “Locate User or Group name.” 26 ··· Vocera User Guide... -
Page 37: Getting Information
IMPORTANT: The voice command Find (“Find John Smith” for exam- ple) will call the user or group. Recommended Voice Commands Action (examples in italics) Find another badge user or Locate John Smith. group member* Locate a member of Tech Support. Find the name of your current Where am I? location*... - Page 38 Who is a member of ular group port? Tech Support? Find the names of the What groups am I in? What groups am I a groups to which you member of? belong *Requires special permission from the system administrator. 28 ··· Vocera User Guide...
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Page 39: Maintaining Your Badge
Maintaining Your Badge The Vocera badge requires very little maintenance: just recharge the bat- tery when the power gets low, and clean the badge when necessary. The following sections describe how to charge the battery and how to clean the badge. - Page 40 If the charger works when you try to charge a different battery, discard the original battery (see Additional Instructions Related to Battery Safety on page v) and charge a new one. 30 ··· Vocera User Guide...
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Page 41: Charging The Battery
Charging the Battery The battery can be charged with or without the badge. Charging the Battery Without the Badge 1. Slide the battery latch toward the bottom of the badge and remove the battery with your other hand. 2. Insert the battery into the charger, making sure the battery label points toward the middle of the charger slot. - Page 42 5. Press down gently to seat the battery in the badge. Charging the Battery With the Badge You can also insert the entire badge into the charger, enabling you to charge the battery without removing it. If you have a single-bay 32 ··· Vocera User Guide...
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Page 43: Cleaning The Badge
Cleaning the Badge To clean a Vocera badge, use a soft, damp cloth or disinfectant wipe. Strong detergents or abrasive cleaners can damage the badge’s finish. Maintaining Your Badge ··· 33... - Page 44 IMPORTANT: Never immerse the badge in water, because the badge speaker, microphone, and battery pack are not watertight. 34 ··· Vocera User Guide...
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Page 45: Voice And Text Email Messages
When you send an email message to a badge user, the message is sent to the address stored for that user on the Vocera server. If you send the email to a group, the message is sent to all members of the group. -
Page 46: Sending A Text Email To A Badge
Before you can send email to badges, you need to get the following information from your system administrator: • The email address that is dedicated to the Vocera system. All email messages to Vocera badge users must be addressed to this email account. -
Page 47: Reading Text Messages
Up and Down buttons to scroll through the message, if necessary. Note: There is a limit of 150 characters for all text messages sent to a badge. The Vocera User Console will not allow the sender to create a message longer than 150 characters, but there is no way to enforce this rule for email sent from a computer. - Page 48 Select button until the main screen appears. Text messages are stored on the Vocera server. You are allowed up to 20 text messages at a time, and of these 20, you can save up to 10 messages.
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Page 49: The User Console
The User Console The User Console is a browser-based application that you can use to customize your personal information and some of the settings for your badge. Not all organizations allow access to the User Console. If yours does, the system administrator will give you the URL (Web address) of the User Console, and will either give you login information or will tell you to use the Register button to create your own login information. - Page 50 Outside Buddies to whom you can send voice email from your badge. • Send text messages to other badge users on your Vocera system. The text message screen looks like this: • Create, modify, and delete groups. This requires additional permission from the system administrator beyond access to the User Console.
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Page 51: Frequently Asked Questions
Frequently Asked Questions Why does the Genie sometimes have trouble understanding me? The Vocera system is designed to make it as easy as possible for you to communicate using voice commands. If the Genie does not appear to understand you, it may be due to one of the following reasons: •... - Page 52 When you train the Genie, you are prompted to spell the person’s name. If the Genie does not recognize the name after you spell it, it may mean that the individual has not been added to the Vocera system. Contact the system administrator for help.
- Page 53 Why does my badge display say “Searching for Server”? First, ask other badge users if they are having the same problem. If they are, it means the Vocera server needs to be reset. Contact the system administrator. If other people are able to use their badges, try taking the battery out, and then putting it back in the badge.
- Page 54 This automatic logoff is the result of the settings for your badge on the Vocera server. If you want to use your badge while it is in a single-bay charger, contact the system administrator. Eight-bay chargers do not have cutouts for the badge speaker, so you cannot use the badge while it is charging in that kind of charger.
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Page 55: License And Sales Agreement
You may not mod- ify or copy the Software. You agree to retain all product identification, copyright and other proprietary notices of Vocera and Licensors. Your rights are only as expressly stated herein.Violation of any of the foregoing is a material breach hereof. - Page 56 (i) performance of Badge when used in combination with other products or equipment not manufactured, approved by or supplied by Vocera, (j) any Badges which have been opened, repaired, modified or altered by anyone other than Vocera or a Vocera autho- rized service center, (k) Accessories and materials subject to normal wear and tear.
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Page 57: Specifications And Compliance Statements
Specifications and Compliance Statements System Specifications Badge Specifications Dimensions 4.2 x 1.4 x .6 in. (10.6 x 3.5 x 1.5 cm) Weight 1.9 oz. (53.9 g) with standard bat- tery pack LED Indicators Two indicators: one- and two-color Supports 4 lines of text, 14 characters per line Controls Call button... - Page 58 Temperature Range 41° to 104° F (5° to 40° C) Humidity Range 5% to 95% relative humidity Storage Specifications Temperature Range –4° to 104° F (–20° to 40° C) Humidity Range 5% to 95% relative humidity 48 ··· Vocera User Guide...
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Page 59: Regulatory Notices
Regulatory Notices Regulatory Compliance FCC Part 15.247 FCC Part 15, Class B Device FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause unwanted operation This equipment has been tested and found to comply with the limits for... - Page 60 FCC RF exposure guidelines and should be avoided. RF exposure (SAR) tests have been performed on the Vocera Communi- cations badge when worn correctly and used with the approved acces- sories. The SAR test results show compliance of the badge with the FCC exposure requirements.
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Page 61: Command Reference
Command Reference Summon and Dismiss the Genie Action Recommended Commands Summon the Genie Press the Call button. Wait for the Genie to answer. Dismiss the Genie Goodbye (or press the Call button). Log In and Log Out Action Recommended Commands (examples in italics) Log in Log me in as John Smith. -
Page 62: Listen To And Leave Voice Messages
Accept all calls. Accept all calls from John Smith. Accept all calls except from John Smith. Accept all calls except from Tech Support. Find out who is cur- Who is blocked? rently blocked from calling your badge 52 ··· Vocera User Guide... -
Page 63: Index
13 training 15 Glossary Call waiting 17 buddy 39 Calls Genie 1 accepting 21 outside buddy 39 answering 16 text message 40 blocking 21 User Console 39 call waiting 17 Vocera server 1 calling groups 15 Index ··· 53... - Page 64 26 accepting calls 21 training the Genie 15 answering calls 16 your name 14 blocking calls 21 Recording messages 18 conference calls 23 Regulatory statements 49 forwarding calls 22 general guidelines 41 making calls 14 54 ··· Vocera User Guide...
- Page 65 sending messages 18 training the Genie 15 Voice email 35 Voice messages playing, saving, deleting 19 recording and sending 18 Voice recognition - see “Speech rec- ognition” Volume, adjusting 10 Index ··· 55...
- Page 66 56 ··· Vocera User Guide...