Table of Contents
Advertisement
following table. If the problem remains unsolved, please contact the phone
vendor.
FAQ
The telephone does
not charge properly
The phone does not
switch on
The phone card has
been inserted but the
card information
cannot be read
The phone displays
"Enter PUK number"
Unable to dial a
number
Poor sound quality
The other party
cannot hear you
during a call
The receiver volume
is low
Item to be checked
Make sure that the charger is correctly connected to
the phone and the power socket.
Make sure you are using a charger specifically
designed for this phone.
Check the battery charge level.
Make sure the battery is properly installed.
Press and hold the ON key until the screen comes
on.
Make sure the UIM card is properly inserted.
Make sure your UIM card is valid.
Make sure the card‟s contact face is not dirty, if it is,
wipe it with a clean cloth.
Contact the network operator for a PUK number.
Unlock the phone using the PUK number.
Make sure you have dialled a valid phone number.
Check if your phone is connected to the network.
Check if the reception signal is strong enough.
If you are inside a building, rotate the phone or
move close to a window.
Make sure the mouthpiece is not blocked.
Check if the receiver volume is set to maximum.
14
Advertisement
Table of Contents
