Limited Warranty (Only For U.s.a. And Puerto Rico) - Panasonic RR-US551 Operating Instructions Manual

Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico
Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company (referred to as "the warrantor") will, for the length of the
period indicated on the chart below, which starts with the date of
original purchase ("warranty period"), at its option either (a) repair
your product with new or refurbished parts, (b) replace it with a new
or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made
by the warrantor.
Product or Part Name
All Portable Audio Products except items listed
below
Multimedia & Compact Audio System
Rechargeable batteries (in exchange for
defective item)
SD Memory Card (in exchange for
defective item)
During the "Labor" warranty period there will be no charge for labor.
During the "Parts" warranty period, there will be no charge for parts.
This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold "as is".
42
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs,
please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive Suite B
McAllen, TX 78503
When shipping the unit, carefully pack, include all accessories, and
send it prepaid, adequately insured and preferably in the original
carton. If Lithium Ion batteries are shipped by air the package
must be labeled "Contains Lithium Ion Battery (No lithium metal)".
Damaged batteries are prohibited from shipment by US Mail.
Parts Labor
Batteries must be securely packed in a manner to prevent
short-circuiting and a package cannot contain more than 3 Lithium
1 Year 1 Year
Ion batteries. Include a letter detailing the complaint, a return
address and provide a daytime phone number where you can be
reached. A valid registered receipt is required under the Limited
1 Year
1 Year
Warranty.
Not
10 Days
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
Applicable
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
Not
90 Days
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
Applicable
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear
or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication,
panacare@us.panasonic.com