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Faults and what to do about them.
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Faults
Water not visible in the
drum.
Spin result not satisfactory.
Laundry wet/too damp.
Spin cycle started and
stopped several times.
The programme duration is
longer than usual.
The programme duration
changes during the wash
cycle.
Residual water in the com-
partment i for care prod-
ucts.
Odours in the washing
machine.
The N symbol flashes in
the display panel. Foam
may escape from the deter-
gent drawer.
Intense noise, vibrations
and "wandering" during
spinning.
Display panel/indicator
lamps do not function dur-
ing operation.
Detergent residues on the
laundry.
NO
appears on the
display in reload mode.
YES appears on the dis-
play in reload mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
■
28
Cause/remedial action
Not a fault – water below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Easy Iron (depending on the model) selected?
■
Speed selected too low?
■
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
Not a fault – the unbalanced-load detection system is adjusting the imbalance
■
by repeatedly distributing the laundry.
Not a fault – the foam detection system active – adds an additional rinse cycle.
■
Not a fault – the programme sequence is optimised for the particular washing pro-
cess. This may lead to changes in the programme duration in the display panel.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
■
Run Cottons 90 °C programme without laundry.
Use standard detergent.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into compart-
ment II (not for outdoor fabrics, sportswear fabrics or those made with down).
Reduce the detergent dosage for the next wash cycle.
Is the appliance levelled? Level the appliance.
■
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace them.
■
If the fault occurs repeatedly, call the after-sales service.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select Rinse or brush the laundry after washing.
■
Water level too high. Not possible to add laundry. Close the washing machine
■
door immediately, if open.
Select Start/Reload to continue the programme.
■
The washing machine door is unlocked. It is possible to add laundry.
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