Unit Servicing; Packaging And Shipping; Storage - Tesla TI5200 GPU-24 User Manual

5.2– Unit Servicing
This unit is a maintenance-free, sealed unit. No repairs outside of Tesla™ are authorized. Warranty will be
voided if unit is tampered with in any way including any damage to the WARRANTY VOID stickers located
on the case (see Figure 5.2.1 below). If the unit requires maintenance, please contact Tesla™ Customer
Service at (302) 324-8910. A Repair Request Form can be found in the back of this manual.
5.3 – Packaging and Shipping
Ensure proper packaging when returning the unit. Transport the unit only in a sturdy shipping crate or
Tesla™ Shipping Case. It is important to enclose the Repair Request Form. Seal the crate on all sides and
return it to Tesla™ at the address listed below. Please contact Tesla™ Customer Service at (302) 324-8910
with any questions or concerns.
TESLA™ INDUSTRIES, INCORPORATED
101 CENTERPOINT BLVD.
CENTERPOINT INDUSTRIAL PARK
NEW CASTLE, DELAWARE 19720
PHONE: (302) 324-8910 FAX: (302) 324-8912
Website: www.teslaind.com ♦ www.tesla1.com
Email: Tesla1@teslaind.com
5.4 – Storage
If unit can not be connected to ac power while in storage, we recommend to charge the unit once a year. The
shelf-life of 12 months is due to the battery /cells inside the unit. We guarantee the unit will hold 80% of its
charge for a period of 12 months without being recharged. When the GPU's leave the facility, they are fully
charged and if they are to go into storage (without being used), they will maintain 80% of their charge after
12 months. The units has a life expectancy of 5 to 7 years, if maintained properly.
TI5200 GPU-24
Figure 5.2.1 – Warranty Void stickers Front and Back on the unit
Unit Care and Maintenance
Figure 5.3.1 – Tesla™ Shipping Case
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