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ELECTRIC SCOOTER
OWNERS MANUAL

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Summary of Contents for Gen3 Verve

  • Page 1 ELECTRIC SCOOTER OWNERS MANUAL...
  • Page 2 The Verve Pro THIS INSTRUCTION GUIDE CONTAINS IMPORTANT SAFETY AND PERFORMANCE INFORMATION. Please read this guide thoroughly before you take your first ride on your new GEN3 Electric Scooter and keep it nearby for reference. This instruction guide applies to all GEN3 Electric Scooters.
  • Page 3: Table Of Contents

    Shipping Damage ......19 GEN3 Verve Scooter Interface ....9 Credit Card Chargebacks .
  • Page 4: Safe Operating Tips

    • Even if you are an experienced scooter rider, all riders should read and understand this manual before using an electric scooter. For your safety and to avoid serious injury or death, please closely review the following safety tips for safe operation of your GEN3 Electric Scooter.
  • Page 5: Local Laws

    • Respect pedestrians’ Right of Way. When you ride from behind pedestrians, ring the bell and use your voice to gain attention and slow your scooter to pass on their left. Travel at a reduced speed or consider walking scooter. •...
  • Page 6: Scooter Components

    SCOOTER COMPONENTS THE VERVE SCOOTER Throttle Display Brake LED Display Headlight Bell Scooter Bell Brake Lever Clip Throttle Secures the steering When in motion, column to the buckle Buckle push to accelerate when folded. Brake Light Power Button Clamp Battery...
  • Page 7 THE VERVE PRO SCOOTER Throttle Display LED Display Brake Headlight Bell Scooter Bell Brake Lever Clip Secures the steering Throttle column to the buckle When in motion, Buckle when folded. push to accelerate Brake Light Power Button Rear Wheel Motor...
  • Page 8: Assembly

    • Charging Adapter • Partially Assembled Scooter Frame • Screw x 4 (The Verve) • Handlebar • Screw x 6 (The Verve Pro) • Accessories Box • User Manual and Quick Start Guide BOX OPENING: • Carefully remove scooter from box to avoid scratching the scooter or cutting the wiring.
  • Page 9 STEP 4 - CHECK INTERFACE STEP 5 - CHARGE YOUR SCOOTER After assembly, press the power button to verify interface display is working properly. Lift up the Plug power adapter Once Charging is rubber flap. into charging port. complete put back rubber flap.
  • Page 10: Scooter Interface & App Operation

    Headlight & Tailight On/Off GEN3 Verve App The Verve and Verve Pro models have Bluetooth® chipsets allowing them to connect to the GEN3 Verve App on iOS and Android giving access to: • Current Speed • Headlight & Taillight • Toggle Between mph and km/h •...
  • Page 11: How To Ride Your Scooter

    • Level 3 ( ): 15.5 mp/h (25 km/h) • Walk Assist ( ): 3.1 mp/h (5 km/h) while walking beside scooter. The Verve Pro: • Level 1 ( ): 6.2 mp/h (10 km/h) • Level 2 ( ): 12.4 mp/h (20 km/h) •...
  • Page 12: Scooter Safety - Best Practices

    SCOOTER SAFETY - BEST PRACTICES DO NOT RIDE IN THE RAIN KEEP SPEED BETWEEN 3.1-6.2 MPH PROTECT YOUR HEAD MONITOR SPEED ON DOWNHILL (5 - 10 KM/H) ON BUMPY SURFACES Wet and rainy conditions are Look out for doors, elevators and Do not accelerate when you go Including speed bumps, elevator slippery and hazardous.
  • Page 13 DO NOT RIDE IN TRAFFIC DO NOT ABRUPTLY TURN HANDLEBARS AVOID STANDING WATER DO NOT RIDE SCOOTER WITH A PASSENGER Do not ride in the middle of Do not make quick or sharp turns to Do not ride through standing Do not ride with anyone else the road.
  • Page 14: Folding & Carrying Your Scooter

    FOLDING & CARRYING YOUR SCOOTER STEP 1 - FOLDING THE SCOOTER STEP 2 - FOLDING THE SCOOTER CARRYING THE SCOOTER Make sure that the scooter is Push the stem and fold down until After folding and locking the scooter, turned off. To fold, press and it buckles into the rear fender.
  • Page 15: Adjusting The Handlebar

    ADJUSTING THE HANDLEBAR ADJUSTING THE HANDLEBAR • If the handlebar and its stem sway during riding, use the hexagon wrench to tighten the screws on the folding mechanism.
  • Page 16: Daily Care & Maintenance

    DAILY CARE & MAINTENANCE CLEANING AND STORAGE • Keep your scooter dry. Do not ride your scooter in wet conditions. If wet, dry off your scooter immediately. • Keep your scooter clean: If you see stains on the scooter’s body, wipe them off with a damp cloth. •...
  • Page 17: Important Safety Instructions

    Note: • Allow up to 7 hours for your GEN3 Electric Scooter to fully charge. The scooter interface includes a built-in intelligent chip that will keep a log of the battery’s charging and discharging records. • The damage caused by prolonged periods of time without charging the battery is irreversible and is beyond limited warranty. Once the damage is done, the battery can not be recharged (non-professionals are forbidden to dismantle the battery pack, as it may cause electric shock, short circuit or even major safety accidents).
  • Page 18: Specifications

    Specifications PERFORMANCE INDEX ITEMS SPECIFICATIONS - VERVE SCOOTER SPECIFICATIONS - VERVE PRO SCOOTER L × W × H in (cm) 41.1×16.5×44.5 in (104.4×41.9×113 cm) 46.1 x 18.5 x 47.2 in (117 x 47 x 120 cm) [ 1 ] Dimensions 46.1 x 18.5 x 20.9 in (117 x 47 x 53 cm)
  • Page 19: Limited Warranty

    • This Limited Warranty only applies based on purchases made directly from GEN3 or through GEN3 authorized resellers. Product owners must be able to provide proof of purchase in order or have completed warranty registration with GEN3 for the Limited Warranty to apply.
  • Page 20: Warranty Limitations

    • Any products sold by GEN3 that is not a Product.. For the avoidance of doubt, GEN3 will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts.
  • Page 21: Credit Card Chargebacks

    Covered Component into your Product. In some cases, GEN3 with send in an authorized repair technician from VeloFix Holdings Ltd. (“VeloFix”), at no cost to you, to repair the Product. In other cases, GEN3 may authorize you to take the Product to a local repair shop and GEN3 will work with that repair shop on completing the necessary repairs.
  • Page 22: Assembly Video & Online Resource Links

    Assemble your scooter: Scan the QR Code or go to www.GEN3Ride.com Contact Us for Help If you have questions, please contact us here: • Visit our GEN3 Help Center: support.gen3ride.com • Email us: support@gen3ride.com • Call GEN3 Product Support: 1-888-884-GEN3 (4363) PKG1857RF...
  • Page 23 • Consult the dealer or an experienced radio/TV technician for help. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by GEN3 Mobility LLC is under license. ©2021 GEN3 Mobility LLC, Bellevue, WA 98004...

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