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en Troubleshooting
Fault
"E:36 / -10"
"E:36 / -25 / -26"
"E:38 / -25 / -26"
"E:35 / -10"
lights up.
38
Cause and troubleshooting
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 33
▶
Drain pump is blocked.
→ "Cleaning the drum", Page 32
▶
if the fault is displayed again,
→ "Cleaning the drain pump", Page 33
▶
Inlet opening of the rubber gasket is blocked.
→ "Cleaning the intake opening in the rubber gas-
▶
ket", Page 36
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
There is water in the base trough.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 47
The appliance is leaking.
Turn off the water tap.
▶
Call the after-sales service.
▶
→ "Customer Service", Page 47
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Start the Abpumpen programme.
▶
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
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