QNAP TES-85U Series Hardware User Manual
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QNAP TES-85U Series Hardware User Manual

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QNAP Turbo NAS
TES-x85U Series Hardware User Manual
© 2018. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP TES-85U Series

  • Page 1 QNAP Turbo NAS TES-x85U Series Hardware User Manual © 2018. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models:...
  • Page 3 DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty...
  • Page 4 Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this...
  • Page 5 CE NOTICE The TES-x85U series complies with CE compliance classes A. RESTRICTED ACCESS LOCATION This equipment must be only located where both of the following apply: Only authorized and knowledgeable personnel can access the equipment  Access to the equipment is restricted through the use of lock and key or other means of ...
  • Page 6 Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk Caution damage, or product damage.

  • Page 7: Table Of Contents

    LED and Alarm Buzzer Specifications ........... 15 LED ...................... 15 .................... 18 LARM Chapter 4. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) 19 Chapter 5. Expansion Card Installation ............23 Chapter 6. Install and Hot-swap Hard Drives ..........26 ...............

  • Page 8: Safety Warnings

    Safety Warnings The NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity of 5%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). Do not place the NAS in direct sunlight or near chemicals.

  • Page 9: Chapter 1. Cpu And Memory Specifications

    Caution: Any unauthorized modifications performed on QNAP products will result in the warranty being voided. QNAP is not responsible for any form of damage or loss of data caused by such modifications. Unauthorized modifications include, but are not limited to, changes made to the default system firmware, installation of unofficial third party applications, and changes to the hardware performed by unauthorized technicians.
  • Page 10 TES-1885U-D1531-128GR Intel® Xeon® 6-core Processor D-1531 (9M Cache, 2.2 GHz) Memory 128GB ECC DDR4 RAM RDIMM Flash Memory 4GB (USB DOM) CPU Replaceable Memory Replaceable Long-DIMM slots Hard drive slots 12+6 PCIe slots TES-1885U-D1521-8GR TES-1885U-D1521-16GR Intel® Xeon® Processor D-1521, Intel® Xeon® Processor D-1521, 4-core 2.4 GHz 4-core 2.4 GHz Memory...
  • Page 11 Long-DIMM slots Hard drive slots 12+6 PCIe slots TES-3085U-D1548-32G TES-3085U-D1548-64G Intel® Xeon® 8-core Processor Intel® Xeon® 8-core Processor D-1548 (12M Cache, 2.0 GHz) D-1548 (12M Cache, 2.0 GHz) Memory 32GB Non-ECC DDR4 RAM UDIMM 64GB Non-ECC DDR4 RAM UDIMM Flash Memory 4GB (USB DOM) 4GB (USB DOM) CPU Replaceable...
  • Page 12 TES-3085U-D1548-16GR TES-3085U-D1548-32GR Intel® Xeon® 8-core Processor Intel® Xeon® 8-core Processor D-1548 (12M Cache, 2.0 GHz) D-1548 (12M Cache, 2.0 GHz) Memory 16GB ECC DDR4 RAM RDIMM 32GB ECC DDR4 RAM RDIMM Flash Memory 4GB (USB DOM) 4GB (USB DOM) CPU Replaceable Memory Replaceable Long-DIMM slots...

  • Page 13: Chapter 2. Power Button And Reset Button Behavior

    Long-DIMM slots Hard drive slots 24+6 24+6 PCIe slots TES-3085U-D1521-16GR Intel® Xeon® Processor D-1521, 4-core 2.4 GHz Memory 16 GB ECC RAM (8 GB RDIMM x 2) Flash Memory 4GB DOM CPU Replaceable Memory Replaceable Long-DIMM slots Hard drive slots 24+6 PCIe slots Chapter 2.
  • Page 14 Reset button: Press to reset the system settings.  Basic system reset Advanced system reset System (1 beep) (2 beeps) All models 3 sec 10 sec Basic system reset (3 sec) Press the reset button for 3 seconds, a beep sound will be heard. The following settings are reset to default: System administration password: admin ...

  • Page 15: Chapter 3. Led And Alarm Buzzer Specifications

    Chapter 3. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply.
  • Page 16 Color LED Status Description The 10GbE network expansion card is Green installed. 10 GbE Green No 10GbE network expansion card is installed. 1. The hard drive on the NAS is being formatted. 2. The NAS is being initialized. Flashes green system firmware being...
  • Page 17 All the hard drives on the NAS are in standby mode. The disk data is being accessed from Orange the network and a read/write error Orange occurs during the process. Flashes orange The NAS is connected to the network. Storage No expansion enclosures are detected.

  • Page 18: 3.2 Beep Alarm

    3.2 Beep Alarm The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”. Beep sound Number of Times Description The NAS is starting up. The NAS is being shut down (software shutdown). Short beep (0.5 sec) The user presses the reset button to reset the NAS.

  • Page 19: Chapter 4. Upgrade Memory On Qnap Turbo Nas (Ram Module Installation)

    The TES-x85U series allows users to upgrade the memory in their QNAP NAS devices. Ensure that the type of RAM is compatible with the NAS before installing. To determine how much memory is currently in the system, log into QES/QTS as administrator and go to “Control Panel”...
  • Page 20 Pull the handle outwards to remove the motherboard drawer. 6. Unlock the RAM slot by pressing down on the retention clamps on the sides of the RAM slot. If replacing RAM, remove existing module from socket.
  • Page 21 7. Install new RAM: Grip the new RAM on the edges to avoid touching contacts or circuitry on the module. ii. Line up the notch on the RAM to the break in the slot. Ensure that first RAM module is inserted into slot 1 (see below for slot positioning). iii.
  • Page 22 8. Slide the motherboard drawer back into the NAS and pull the handle up to close enclosure and insert screws on the handle. 9. Reconnect all cables back into the NAS. 10. Power on NAS. 11. To verify that the memory module is installed correctly and is recognized by the operating system, log into QES/QTS as administrator and go to “Control Panel”...

  • Page 23: Chapter 5. Expansion Card Installation

    Failure to do so could result in property damage, bodily harm or even death. The TES-x85U series provides 4 low-profile PCIe expansion slots so that users can add functionality to their NAS. Refer to the compatibility list at http://qnap.com/compatibility. Follow the steps below to install add-in card: 1.
  • Page 24 Pull the handle outwards to remove the motherboard drawer. Remove screw from the expansion slot cover and detach cover.
  • Page 25 7. Line up the notch on the expansion card to the break in the PCIe slot. Fully insert the expansion card to the expansion slot. Fasten screw to lock in card. 8. Slide the motherboard drawer back into the NAS and pull the handle up to close enclosure and insert screws on the handle.

  • Page 26: Chapter 6. Install And Hot-Swap Hard Drives

    QNAP is not responsible for product damage/malfunction or data loss due to misuse or  improper installation of hard disks. Note when a hard drive is installed in a QNAP NAS for the first time, the hard drive will  be automatically formatted and all the data on disk will be cleared.
  • Page 27 TES-1885U Front Rear Supports 3.5-inch SAS/SATA Hard Drives Supports 2.5-inch SAS/SATA Hard Drives Supports 2.5-inch SSD Supports Hot-swapping Hard Drives (RAID 1 or above) TES-3085U (front) bay numbering: TES-3085U (rear) bay numbering: The TES-x85U series uses hard drive bays #1-4 on the front or the back of the unit to store the QES operating system.

  • Page 28: Install Hard Drives

    TES-3085U Front Rear Supports 3.5-inch SAS/SATA Hard Drives Supports 2.5-inch SAS/SATA Hard Drives Supports 2.5-inch SSD Supports Hot-swapping Hard Drives (RAID 1 or above) Install Hard Drives To install hard drives in NAS, follow the steps below: Unlock drive tray and remove from enclosure.
  • Page 29 Install a 3.5" or 2.5" disk drive to the tray. Insert the drive tray into the NAS, close and lock the latch.

  • Page 30: Raid Recovery - Hot-Swap Hard Drives

    To verify that the hard drive has been correctly installed and recognized by the operating system, log into QES/QTS as administrator and go to “Storage Manager” > “Storage” > “Disks” or “Disks/VJOB” and confirm the disk is in the System Component or NAS Host section.
  • Page 31 7. Insert tray with hard drive installed into NAS. Important: Wait for two beeps after removing the faulty hard drive before inserting replacement drive into NAS. The NAS should also beep twice after replacement hard drive is installed. 8. The volume should automatically rebuild. Go to “Storage Manager” > “Storage” > “Storage Space”...

  • Page 32: Raid Recovery - Accidentally Removal Of Healthy Hard Drive (Qts)

    RAID Recovery - Accidentally Removal of Healthy Hard Drive (QTS) The TES-x85U series supports RAID recovery when a healthy drive is unexpectedly removed from a RAID 1/5/6 during hot-swapping or RAID 0/JBOD configuration in QTS. Note that RAID 10 does not support this feature. When a healthy drive is unexpectedly removed from a RAID group, the status of the RAID will change to “Not active”.
  • Page 33 The chart below describes the events of an error when using RAID 5. RAID 5 (Minimum 3 Disks) Standard One drive fails Degraded mode (may still read Degraded mode (may still read and write). and write). One drive fails Read only protect mode (for RAID crash.

  • Page 34: Chapter 7. Install Power Supply Unit And Redundant Power Supply Mode

    Chapter 7. Install Power Supply Unit and Redundant Power Supply Mode Note: The following instructions should only be performed by an authorized or trained technician. 7.1 Replace Power Supply Unit To replace a failed power supply unit on the TES-x85U series, follow the steps below. 1.
  • Page 35 4. Insert new power supply into NAS. 5. Connect the power adaptor and cables to the NAS. 6. Power on NAS.
  • Page 36 7.2 Redundant Power Supply Mode If two power supply units (PSU) have been installed on the NAS, both PSUs will supply power to the NAS. Redundant Power Supply Mode is a feature that will alert users of a PSU failure or power interruption. The NAS will beep and log an error message in the “System Logs”.

  • Page 37: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnap.com Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: helpdesk.qnap.com TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 06:00-18:00 (GMT-8 08:00 Pacific Time, Monday to Friday)

  • Page 38: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
  • Page 39 For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
  • Page 40 To “propagate” a work means to do anything with it that, without permission, would make you directly or secondarily liable for infringement under applicable copyright law, except executing it on a computer or modifying a private copy. Propagation includes copying, distribution (with or without modification), making available to the public, and in some countries other activities as well.
  • Page 41 the work, including scripts to control those activities. However, it does not include the work's System Libraries, or general-purpose tools or generally available free programs which are used unmodified in performing those activities but which are not part of the work. For example, Corresponding Source includes interface definition files associated with source files for the work, and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require, such as by intimate data...
  • Page 42 When you convey a covered work, you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is effected by exercising rights under this License with respect to the covered work, and you disclaim any intention to limit operation or modification of the work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid circumvention of technological measures.
  • Page 43 to form a larger program, in or on a volume of a storage or distribution medium, is called an “aggregate” if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation's users beyond what the individual works permit. Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate.
  • Page 44 Corresponding Source as a System Library, need not be included in conveying the object code work. A “User Product” is either (1) a “consumer product”, which means any tangible personal property which is normally used for personal, family, or household purposes, or (2) anything designed or sold for incorporation into a dwelling.
  • Page 45 section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying. 7. Additional Terms. “Additional permissions” are terms that supplement the terms of this License by making exceptions from one or more of its conditions.
  • Page 46 meaning of section 10. If the Program as you received it, or any part of it, contains a notice stating that it is governed by this License along with a term that is a further restriction, you may remove that term. If a license document contains a further restriction but permits relicensing or conveying under this License, you may add to a covered work material governed by the terms of that license document, provided that the further restriction does not survive such relicensing or conveying.
  • Page 47 Ancillary propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission to propagate or modify any covered work. These actions infringe copyright if you do not accept this License. Therefore, by modifying or propagating a covered work, you indicate your acceptance of this License to do so.
  • Page 48 License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version. In the following three paragraphs, a “patent license” is any express agreement or commitment, however denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not to sue for patent infringement).
  • Page 49 contain the covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28 March 2007. Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law.
  • Page 50 Public License can be used, that proxy's public statement of acceptance of a version permanently authorizes you to choose that version for the Program. Later license versions may give you additional or different permissions. However, no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version.

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