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User Manual
V20.08
Model: DGSNKTCH43BK
Description: 43" Indoor Touch Screen Digital Kiosk
Scan QR code to visit
the product page:
Operating Instructions for Digital Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does not work properly, please call our
Customer Service Department at 1-844-221-3393.
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DISPLAYS2GO
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Summary of Contents for Displays2go DGSNKTCH43BK
- Page 1 User Manual V20.08 Model: DGSNKTCH43BK Description: 43” Indoor Touch Screen Digital Kiosk Scan QR code to visit the product page: Operating Instructions for Digital Signage Note: Before using the product, please read the instructions carefully! Do not attempt to disassemble this product. If the product does not work properly, please call our Customer Service Department at 1-844-221-3393.
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Page 2: Table Of Contents
Edit picture ..........................13 Music ............................14 Factory Reset ..........................15 Screen Rotation ........................... 15 Choose System Language ......................15 Technical Specifications…………………………………………………………………………………………………………17 Troubleshooting……………………………………………………………….……………………………………………………19 Cleaning and Maintenance……………………………………………….……………………………………………………21 Names and Contents of Toxic and Hazardous Substances or Elements in the Product…….………22 FCC Compliance Notice…………………………………………………………………………………………………………23 DISPLAYS2GO... -
Page 3: Features
Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire. - Page 4 Do not use the Digital Signage in stormy weather, especially when there is lightning; instead, please disconnect the power and antenna plugs to avoid lightning strike. Do not disassemble the Digital Signage without permission, or else it may cause electric shock or fire. Please ask qualified technician for repair. DISPLAYS2GO...
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Page 5: Assembly And Connection
The unit is class-A product, which may cause radio interference in living environment. In this case, please take feasible measures, and use power plug as the disconnection device. DISPLAYS2GO... -
Page 6: Interfaces
CAUTION: Disconnect the power plug before assembling or disassembling the unit! Steps for Unpacking Remove the wooden frame as shown in Fig. 2; Lift out the unit, then remove EPE as shown in Fig. 3; (Fig. 1) (Fig. 2) (Fig. 3) (Fig. 4) DISPLAYS2GO... -
Page 7: Remote Control
To set up OSD menu Note: Press the SETUP button in the main interface to call out the OSD menu. After exiting the playback mode by pressing the STOP button, the playback will start according to the schedule next time。 DISPLAYS2GO... -
Page 8: Description Of Basic Operation
Connect a mouse with the digital panel through USB port, then follow the steps below: click “Setting” At the setting menu, click “Display” At the Display setting menu, click “Gallery”, or “Wallpaper” Then select an image you would like to set up as background. Confirm the selection by clicking “Set wallpaper”. DISPLAYS2GO... -
Page 9: File Manager
” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3); 3. Click options in the “Wi-Fi” menu and set up different options. Fig. 1 Fig. 2 DISPLAYS2GO... -
Page 10: Status Of Menu Bar
Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages & input Backup & reset Date & time Status of Menu Bar ▽ Click " " in the menu to hide the Home Button (Fig. 1). Fig. 1 DISPLAYS2GO... -
Page 11: Diviex App Introduction
Copy the media files to be displayed in the slideshow and paste to the appropriate new folder "Images" or “Videos". Copy and paste music files to "Music" folder. Supported Media Format: Image JPG/JPEG/BMP/PNG Video MPEG1/MPEG2/MPEG4/H.264/H.265/WMV/MKV/TS/flv Music AAC/MP3/AMR/OGG/PCM Step 3: Plug the USB drive into the device and click the DiViEx APP. DISPLAYS2GO... -
Page 12: Settings
DiViEX APP will automatic play the slidshow when it is opened. ⚫ Choose Picture display mode Check a fit option how you want the pictures to be displayed. ⚫ Set Picture switch mode Choose an animation option to set the fade in and fade out effects. DISPLAYS2GO... -
Page 13: Edit Picture
Reset Click “Reset” to remove all the editing you applied to the image. ⚫ Save “ ” Click the icon to save the edited image as a new image. ⚫ Image deletion Click " " to delete unwanted pictures DISPLAYS2GO... -
Page 14: Music
1. Go to Settings, then click “Backup & reset” (Fig. 1) 2. Click “Factory data reset” (Fig. 2) 3. Choose “Erase SD card”, then click “RESET DEVICE” to get the unit to default settings. (Fig. 3) Fig. 1 Fig. 2 Fig. 3 DISPLAYS2GO... -
Page 15: Screen Rotation
1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4. Drag the system language you just added up to the front (Fig. 5) Fig. 1 Fig. 2 DISPLAYS2GO... - Page 16 Fig. 3 Fig. 4 Fig. 5 DISPLAYS2GO...
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Page 17: Technical Specifications
Operating humidity 20~80% RH Non-condensing Maximum operating time (hrs/day) 18 hours Operating system Android 7.1 Processor RK3288, quad-core Functions Built-in memory Decoding resolution 1080P UHD compatible Playback mode Support loop, inter-cut, timer, shim, etc. Touch support IR Touch, 10 points DISPLAYS2GO... - Page 18 USB compatible App installation Support download and installation Ethernet (RJ45) HDMI I/O interfaces Headset Net weight 50kg Gross weight 64kg Unit dimensions (W*D*H) 1025*514*1177mm Structure Package dimensions (W*D*H) ≈1120*620*1250mm Shell material Aluminum profile/sheet metal Shell color Silver/Black Language English/Simplified Chinese DISPLAYS2GO...
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Page 19: Troubleshooting
Troubleshooting the Digital Signs - DGSNKTCH43BK, DGSNKTCH43WH Issue Probable Cause Solutions ⚫ ➢ No picture or sound Unit not plugged into wall outlet □ Check that the unit is plugged into wall ➢ Power cord not properly outlet. connected to the terminal on the □... - Page 20 □ Having problems Did you purchase the If you purchased DisplayIt!Xpress software with installing DisplayIt!Xpress software from from Displays2go or from Best Wave directly, software or getting Displays2go? please contact Best Wave at ➢ content to play Did the customer purchase or support@bestwave.
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Page 21: Cleaning And Maintenance
3. Don't place the product under direct sunlight which may shorten the service life of the screen. 4. Clean screen and product by using a glass cleaner. 5. If the product will not be used for a long time, pull out the power cord to prevent the internal short circuit or other potential dangers. DISPLAYS2GO... -
Page 22: Names And Contents Of Toxic And Hazardous Substances Or Elements In The Product
To protect the earth, if you do not need this product or its service life expires, please abide by your local Waste Electrical and Electronic Products Recycling and Disposal Regulations or send it to qualified local manufacture for recycling. DISPLAYS2GO... -
Page 23: Fcc Compliance Notice
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. This Manual is for reference only and is subject to change without prior notice. DISPLAYS2GO...
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