Troubleshooting - WERTHEIM Pro Multi Steamer User Manual

TROUBLESHOOTING

Service problems that appear to be major can often be solved easily.
You can be your own troubleshooter by reviewing this guide. All other
servicing should be performed by an authorised service agent or
qualified technician.
Contact Wertheim Customer Service for your nearest authorised
service agent on 1800 815 270 (AUS), 0800 282 288 (NZ).
Fault
The steamer will not
switch on.
The steamer will not
produce steam.
The cleaner leaves too
much water on the
floor.
On/Off indicator
flashing Blue.
The cleaner contains electrical connections inside.
The cleaner is not serviceable.
Solution
- Check that the cleaner is plugged into a
power supply
- Plug the cleaner into a different power
point
- Ensure that the water tank is filled with
cold water
- Remove and reinstall the water tank.
- Ensure that the mop pad is not saturated.
Dry the pad before use or replace with a
new pad
- If the cleaner is sitting on idle for 2 hours, it
will automatically switch the boiler heater
off. In this situation the On/Off indicator
will stay flashing Blue.
- Activate the steam release trigger, the
cleaner will switch on the boiler heater.
The On/Off indicator will stay on Blue.
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