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Checklist to prepare your connection
IF YOU STILL HAVE ACCESS TO THE INTERNET
Watch the installation videos at
to install all devices.
Do you already have an Experia Box?
Always connect your new Experia Box! Make sure you also replace any old cables with the cables provided.
BEFORE YOU START WITH STEP 1
Have you received your confirmation letter?
Have you received a confirmation letter in the post or by e-mail? This letter contains information that you will need for the installation process.
INTERNET:
You cannot use your KPN services with the equipment from your do-it-yourself installation package until this date.
Make sure there is an available power outlet?
Check whether there is an empty power outlet near the connection point for your Experia Box.
Note down Network Name (SSID) and Password (WPA2)
Note down or take a picture of the SSID (network name) and the WPA2 code (password).
You can find these details on the removable card on the back of the Experia Box. You will need this information for a wireless connection.
Are all cables long enough?
Only use the cables provided. Refer to the overview of the cables on the back of this page and discover the function of each coloured cable.
For longer or new cables, go to a KPN store.
Check the tools you will need.
For two types of main connection points, you will need some wire cutters.
For your own safety, use insulated tools.
INTERACTIVE TV:
You can find your subscription number and PIN code in your confirmation letter or e-mail.
PHONE:
Make sure messages cannot be left on your old VoiceMail.
KPN landline phone service: Dial
PHONE:
Make sure that call forwarding from or to your landline telephone on your old network is disabled.
KPN landline phone service: Dial #21# or #67# on the telephone currently connected to your landline to switch off call forwarding.
www.kpn.com/installatievideo
Check the internet activation date in the confirmation letter.
Have you received your subscription details?
Switch off VoiceMail.
#61#
on the telephone currently connected to your landline to switch off VoiceMail.
Switch off call forwarding.
for additional explanations on how
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