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Troubleshooting
Related Manuals for Storyteller Overland MODE 2022
Summary of Contents for Storyteller Overland MODE 2022
- Page 1 ME NU 2022 USER GUIDE 2022 USER GUIDE...
- Page 2 We’re all about great people and good vibes!
- Page 3 We know you have a lot of options available to you in the Class B RV space these Safe days, so we are grateful you chose the Storyteller Overland MODE adventure van as your preferred getaway vehicle for a more adventurous life out on the open...
- Page 4 SAFE FLEXIBLE You and your passengers can rest in the knowledge that The MODE is not a “one-trick pony”! We know our your MODE has been designed and engineered with customers have demanding lives and they need their onboard power, mechanical, and seating solutions which adventure vehicle to rise to the challenges that come are fully tested and compliant with all relevant FMVSS, along with being a daily driver, a weekend warrior, and a...
- Page 5 “Live Free– Explore Endlessly–Tell Better Stories” out on the open road and beyond! sales and service network, combined with a dedicated, internal after-sales Cheers to the road ahead! support system to help in the field should you need assistance while traveling. and your Storyteller Overland / MODElife family Welcome to MODElife...
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Page 6: Table Of Contents
Table of Contents Weighing Procedure ......10 Front Axle Alignment ....... . .11 Towing With the MODE . - Page 7 Turning Off the M-Power ESS ..... . . 19 Warming with Shore Power ......25 Checking M-Power ESS Levels .
- Page 8 Defrosting........34 Retracting the Awning......44 Cooktop .
- Page 9 City Water Method ......51 EVERYTHING ELSE … ......61 Siphon Port Method .
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Page 10: Introduction
ME NU SECTION 1 INTRODUCTION... -
Page 11: About This User Guide
This User Guide alerts you to common safety or vehicle hazards using the two following designations: Storyteller Overland reserves the right to make changes, without notice, and without obligation to install the same products previously manufactured. -
Page 12: Pre-Delivery Inspection
Reporting of Safety Defects Pre-Delivery Inspection At Storyteller Overland, we strive to produce safe and reliable Storyteller Overland takes pride in the quality of the products vehicles. If you feel there is a safety defect that could result we build. -
Page 13: Occupant & Cargo-Carrying Capacity
ME NU To contact Storyteller Overland: C A U T I O N Call 1-888-999-7422, or, contact us via our website: StorytellerOverland.com. Water and trailer tongue weight count as cargo and factor into your available cargo weight. The weight of Occupant &... -
Page 14: Specifications & Capacities
ME NU Specifications & Capacities Measured to top of tallest standard feature; CHASSIS MERCEDES-BENZ SPRINTER FORD TRANSIT actual height may vary. Length 19’5” 19’4” Based on measurements prior to tank Exterior height 10’0” 10’3” installation; slight variations are normal. Exterior width 7’8”... -
Page 15: Vehicle Certification Label
VIN: __________ TYPE: _____ COLOR: _____ Vehicle Certification Data Explanation Specified wheel size for rating Date of completed alterations by Storyteller Overland Vehicle Identification Number (VIN) Gross Vehicle Weight Rating Tire pressure rating Gross Front Axle Weight Rating Gross Rear Axle Weight Rating... -
Page 16: Driving Your Mode
ME NU ME NU SECTION 2 DRIVING YOUR MODE Section 2 – Driving Your Mode... -
Page 17: Seat Belts
ME NU always be installed properly according to the manufacturer’s See your vehicle’s Operating Instructions for information instructions. Incorrect installation or use increases the risk of on Sprinter- or Transit-specific items such as: driving injury to a child in the event of an accident or sudden maneuver. controls, instrumentation, cruise control, climate controls, wipers, lights, and other chassis-related features. -
Page 18: Factory Dash Climate Controls
ME NU Control Panels & Functions C A U T I O N The MODE has five locations of controls (identified below). ✦ M-Power ESS / Volta Screen: located on the wall Damage to interior door panels may result if seats behind the Sprinter driver seat / Ford passenger are swiveled toward the doors. -
Page 19: Loading The Mode
ME NU Weighing the MODE Loading the MODE Weigh your fully loaded MODE to determine the proper When loading the MODE, always observe the following: load distribution of cargo in your vehicle. Fully loaded N Empty the gray water tank to reduce vehicle weight. is intended to include: fuel, fresh water, food, bedding, N Distribute weight evenly to help vehicle handling. -
Page 20: Front Axle Alignment
ME NU Front Axle Alignment C A U T I O N Once the RV is fully loaded, have the front axle alignment checked and, if necessary, adjusted. After that, the Towing will affect vehicle handling, durability, and fuel alignment should be inspected periodically to help economy. -
Page 21: Spare Tire
133 ft.-lbs; Transit-based MODE LT lug bolt torque specification is 150 ft.-lbs. Emergencies on the Road The lug bolts for the custom Storyteller Overland wheels and Recovery Towing the lug bolts for the stock Sprinter/Transit spare wheels are not interchangeable. -
Page 22: Flat Tire On Moving Vehicle
ME NU Further, the RV may pull towards the side with the failed tire. Firmly grip the steering wheel, and if necessary, counter- steer to compensate for the pull. Batteries produce flammable hydrogen gas during charging. Let the vehicle coast to a stop, gently steering to a safe Any spark—particularly from jumper cables—can ignite the location. -
Page 23: Carbon Monoxide Warnings
ME NU Carbon Monoxide Warnings Vehicle Maintenance Combustion engines emit carbon monoxide (CO) which Your MODE’s continued safe and efficient operation relies can be harmful or deadly. Keep CO out of the cabin by upon routine maintenance and service. These requirements maintaining the vehicle’s exhaust and ventilation systems. -
Page 24: M-Power Energy Storage System
ME NU SECTION 3 M-POWER ENERGY STORAGE SYSTEM ™ POWERED BY VOLTA... -
Page 25: Electrical Cautions
ME NU ME NU Your MODE is equipped with the M-Power Energy When working with any of the MODE’s electrical Storage System (ESS) which powers most electrical components, please note the following: systems in the RV. The ESS is inside the enclosure on N Never use a standard extension cord for shore power the passenger side at the rear of the RV. -
Page 26: 12-Volt Protection
12V system. way other than as designed by Volta and Storyteller Overland. Section 3 – M-Power™ Energy Storage System... -
Page 27: 110-Volt Breakers
ME NU GFCI Circuits The inverter is turned on and off through the Volta screen. On the home screen, tap the icon, and then toggle the The 110V outlets are protected by a ground-fault circuit inverter on or off. interrupter (GFCI) built into the inverter and accessed 110-Volt Breakers through the Main Breaker port at the back of the power system enclosure. -
Page 28: Operating The M-Power Ess
ME NU Operating the M-Power Energy turned off while the engine is running, but the 110V and 12V Storage System (ESS) systems will be shut down. Cycle the Volta power button again to activate 110V and 12V systems, as needed. Turning On the M-Power ESS NOTE: While plugged into shore power, the 110V system will be active even if the inverter is off. -
Page 29: Charging Via Shore Power
ME NU without following the system recovery procedure set out in The remaining current is then used to charge the system. Recovery from Zero State of Charge (SOC) on p. 21. If electrical loads exceed the total shore power current available, it can cause the shore power circuit to trip. -
Page 30: Charging Via Auxiliary Alternator
ME NU 2. Charging Via Auxiliary Alternator Zero SOC Recovery Procedure: Option 1 The auxiliary alternator is powered by the engine and starts Turn off all appliances and system draws. Turn the charging above 1500 RPM. M-Power system off. Plug the vehicle into shore power and confirm shore power charge rate is set correctly;... -
Page 31: Storage Options & Procedures
ME NU Turn off unnecessary 12V and 110V electrical loads. C A U T I O N Connect the shore power cord. NOTE: The M-Power system turns on when connected to Improper storage of your MODE may damage shore power. If shore power gets interrupted, the system will the M-Power ESS. -
Page 32: M-Power Ess Service & Maintenance
Unplug once sufficient charge system, this icon allows the customer to see basic has been reached. fault codes. Contact Storyteller Overland for further instruction and fault documentation. NOTE: If storing the vehicle in cold temperatures see M-Power System Cold Weather Management &... -
Page 33: Power Button Will Not Illuminate
To resolve the issue, try the Zero SOC Recovery Procedures on will not take a charge. Below are some common scenarios p. 21. If these do not work, contact Storyteller Overland. you may experience in the cold, whether using the MODE Power Button Illuminated –... -
Page 34: Unmonitored Cold-Weather Storage
ME NU ME NU Always carefully monitor your State of Charge (SOC) system with the inverter on OR using shore power will allow the system to properly warm and begin charging. Take gauge. Keep the SOC above 10% and make sure it is not note of the SOC before beginning any warming procedure. -
Page 35: Warming With M-Power & Inverter
ME NU ME NU Additionally, in extremely low-temperature situations (core SECTION 4 temperatures of -4°F or below), the system may enter a MODE COM Cold Fault state, noted by the SOC gauge flashing RED constantly. Disconnect shore power, turn the M-Power system off, and increase the cabin temperature or get the SCREEN vehicle to a warmer environment. -
Page 36: Interior & Awning Lighting
ME NU Your vehicle is equipped with a MODE COM screen where you can monitor and control many of the MODE’s systems, as set out in more detail below. Interior & Awning Lighting Except for the vehicle’s stock interior lights, the M-Power ESS must be on to run the interior lights (and most other accessories). -
Page 37: Cabin Climate Control System
ME NU Cabin Climate Control System Your MODE’s cabin climate is controlled on the MODE COM screen. Many basic functions can be performed directly from the home screen. More advanced functions can be performed on the climate screen, accessed by tapping the Climate icon on the home screen. -
Page 38: Air Conditioner Filters
ME NU ME NU Heating Air Conditioner Filters The A/C system has integrated air filters which should To operate the MODE’s cabin heating system: be checked and cleaned frequently, especially in dusty From the home screen, tap the Heat icon. environments. -
Page 39: Tank Levels Monitoring
ME NU ME NU Tank Levels Monitoring SECTION 5 The freshwater and gray water tank levels are monitored on INTERIOR the MODE COM home screen. When the freshwater tank is below 20% or the gray water tank is above 80%, a warning FIXTURES/ box will appear on the home screen and the will light up. -
Page 40: Interior & Awning Lighting Switches
ME NU When using these switches, the following functions In this section, the MODE’s array of interior fixtures are available: and features are detailed. These are designed not only to meet your needs while on the trail, but also to ✦... -
Page 41: Furnace Diagnostics/Troubleshooting
ME NU The interior lights may flicker slightly while the furnace starts To access furnace data and functions via Wi-Fi: and shuts down; this is normal. Main Furnace Info Page NOTE: The furnace will not operate with the vehicle’s fuel level Hot water must be enabled. - Page 42 ME NU Switch between pages Furnace Settings Page ✦ Runtime: Shows the total time a start signal using the symbol. has been applied ✦ Fan-Glow-Fuel Furnace Settings: ✦ Left Value: Combustion fan speed (in RPMs) ✦ Wi-Fi Security Setup: ✦ Middle Value: Glow plug energy (in watts) Use to change the name ✦...
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Page 43: Using Engine Heat
Appliances Defrosting Storyteller Overland only uses appliances which meet or From time to time, the refrigerator and/or freezer may form exceed applicable standards. Please read the applicable ice and need defrosting. To defrost the refrigerator: manufacturer’s instructions for each appliance before using it. -
Page 44: Cooktop
ME NU Microwave C A U T I O N The microwave runs on 110V power, so both the M-Power system and the inverter must be on to use the microwave. Any time the M-Power ESS is off, the refrigerator Refer to the microwave manufacturer’s user guide for detailed will defrost. -
Page 45: Dreamweaver™ Bed System / Convertible Work Surface
ME NU C A U T I O N Dreamweaver™ Bed System / Convertible Work Surface Letting the bed system down without the support of both legs may cause damage. The Dreamweaver is a foldaway bed system that can also be used as a work surface. -
Page 46: Orienting The Groovelounge For Sleeping
ME NU Dinette Table Orienting the GrooveLounge for Sleeping When unfolding the GrooveLounge, position the driver seat to give the GrooveLounge room to unfold. If the GrooveLounge The MODE has an adjustable table mounted to the driver side and driver seat impact each other, damage can occur. Once the wall in front of the GrooveLounge. -
Page 47: Care Of Interior Surfaces
ME NU Plastics NOTES: N The dinette table can only support up to 15 lbs. Do not rest As a general rule, use mild soapy water and a soft rag against or lean on the table. Overloading the table may for most cleaning of interior plastics. -
Page 48: Headliner & Lower Wall Vinyl
ME NU Headliner & Lower Wall Vinyl Cabinet & Galley Laminates The vinyl material in the MODE is designed for high-mess Clean the laminate surfaces of the cabinets and galley with a areas. For common stains like food, make-up, suntan lotion, or soft (non-abrasive) cloth using mild soap and water. -
Page 49: Flooring
TEST/RESET button on the alarm. C A U T I O N NOTE: Storyteller Overland does not activate the smoke and CO detector; the owner is responsible for doing so before the vehicle Ensure that the Dreamweaver™ bed is up and latched is put into use. - Page 50 ME NU To remove cabinet(s): Moving next to the rear stud (not the middle one yet), remove the nut and washer and place them into the Open cabinet doors. same container. Using the two finger holes in the cabinet floor towards With the assistance of your helper to support the the front edge, remove the two cabinet floor panels.
- Page 51 ME NU so, listen for the “click” and pull on it slightly to bottom, and place them into their own, separate, ensure a positive lock. appropriately labeled container. NOTE: These screws are not interchangeable. N When reinstalling the cabinet’s floor panels, put the back panel in first, pressing it as far as it will go Pull the top of the panel towards you, and then slide it towards the rear.
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Page 52: Exterior Fixtures/Features
ME NU ME NU SECTION 6 EXTERIOR FIXTURES/FEATURES Section 6 – Exterior Fixtures/Features... -
Page 53: Awning
ME NU Extending the Awning The MODE has several exterior accessories to enhance your vehicle and add to your overall user experience. To extend the awning: Please see below, as well as details for maintaining the MODE in tiptop shape. N Press the Awning Arm button on the galley face. -
Page 54: Operating The Awning Lights
ME NU C A U T I O N Galley Face Button ✦ Single tap—turns off/on (back to last setting) ✦ Double tap—returns to full brightness Items should never be hung from or tied to the ✦ Press & hold—dims awning as the additional weight could cause damage. -
Page 55: Auxiliary Power Circuit
ME NU NOTE: This auxiliary power circuit is a 12V DC circuit rated for 20A. Do not exceed 20A on the circuit or connect 110V AC accessories. Exercise caution when using the ladder and roof rack as they can be slippery from water, mud, ice, or debris. Slipping or NOTE: An Auxiliary Power Pigtail can be purchased at falling can cause severe injury or death. -
Page 56: Undercarriage
N Frequently inspect the roof for damage or leaks. N Always use the same sealant that was originally used. Avoid high pressure water when cleaning the Storyteller Overland can provide the information and undercarriage as there are many components and help arrange any service needed. -
Page 57: Exterior Finish
ME NU If you discover any areas where the flare panel may be pulling N Commercial car wash facilities should be avoided. One, the RV is oversized and may not fit. Two, the away or separating from the vehicle body, cover the opening high-pressure water and spinning brushes can (e.g., with duct tape) until a repair can be completed. -
Page 58: Plumbing/Water Systems
ME NU ME NU SECTION 7 PLUMBING/WATER SYSTEMS Section 7 – Plumbing/Water Systems... -
Page 59: Water Control Panel
ME NU Water Pressure Regulator The MODE allows you all the conveniences of home Always use a water pressure even when out on the trail. You have access to water WATER CONTROL PANEL regulator when connecting to not only when hooked up to a city water system, SIPHON NORMAL a pressurized water source to... -
Page 60: Connecting To / Using City Water
ME NU Connecting To / Using City Water Filling the Freshwater Tank The freshwater tank can be filled two ways: via city water or Find the Water Control Panel at the left (driver side) via the siphon port filling method. rear of the garage area. -
Page 61: Siphon Port Method
ME NU C A U T I O N Siphon Port Method If you do not have access to city water, you can use the onboard water pump and a siphon tube to fill your freshwater tank. This method pumps water from an external N Running the external water source dry can container into the freshwater tank. -
Page 62: Water Pump Controls
ME NU Water Pump Controls Close all faucets: sink, outdoor shower, interior shower. The water pump can be controlled three ways: Ensure the water pump is off. The Water Pump icon on MODE COM home screen Fill the freshwater tank. The Water Pump button on the GrooveLounge side Turn the water pump on. -
Page 63: Hot Water
ME NU NOTE: The furnace will not generate heat or hot water when the Repeat step a. through e. for the Halo Shower and fuel tank is below ¼ tank. Attempting to fire the furnace when the outside shower port. below ¼... -
Page 64: Halo Shower
ME NU Halo Shower ™ To use the Halo Shower: Open the shower cabinet front panel. Locate and release the lower panel screw latches to open the lower panel. Release the shower curtain holding straps. Holding the shower hose out of the way, pull the shower curtain frame outward. -
Page 65: Drain Blockages
ME NU To use the outdoor shower: Starting at the bottom, roll the dry shower curtain up to the shower curtain frame. Turn on the M-Power and the water pump. Using the shower curtain holding straps, secure Open the round cap beneath the Outdoor the shower curtain and hose. -
Page 66: Gray Water Tank
ME NU Tank Draining • Fourth low point drain: behind the Flex Space/ shower pan lid under a screw port. To drain the gray water tank: NOTE: To open the valves, turn the handle parallel with the line. Remove the cap from the gray water tank outlet. To close, turn the valve handle perpendicular to the line. -
Page 67: Portable Toilet
ME NU To clean the water pump screen: levels. The system is self-calibrating. When the freshwater tank drops below 20%, a warning box will appear and the Ensure the freshwater tank is empty and the water will light up. When the gray water tank goes above 80%, pump is off. - Page 68 ME NU 11. Save one gallon of the bleach solution from the Using the Siphon Port Method (see p. 52 of this outside shower port for use in a later step. User Guide), siphon the fresh water into the tank to flush your siphon tube.
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Page 69: Winterizing Freshwater Systems
ME NU Winterizing Freshwater Systems Press the Hot Water Circ button on the GrooveLounge side of the galley. After waiting until the Hot Water Circ light goes In order to avoid damage that would not be covered under out, open the faucet on the hot water setting. warranty, your MODE must either be winterized before exposure to freezing conditions, or, water systems must Repeat steps d. -
Page 70: Everything Else
ME NU ME NU SECTION 8 EVERYTHING ELSE… Section 8 – Everything Else…... -
Page 71: Preparing The Mode For Storage
ME NU ✦ Close all windows and the roof fan. We hope that previously herein we have addressed most aspects of MODE operation. But we’re not quite ✦ Protect all appliance vent openings from pests. through. So here is “everything else…” ✦... -
Page 72: In The Event Of An Accident
In the unfortunate event of an accident, please contact Follow the Sanitizing Freshwater Systems procedures ✦ Storyteller Overland before putting your MODE back into located at p. 58 of this User Guide. service. This is for your safety, as well as to protect the ✦... -
Page 73: Disclaimer/Limitation Of Liability
Disclaimer/Limitation of Liability As with most every home and building, some materials in To the maximum extent allowed by law, Storyteller Overland this RV may emit formaldehyde. Exposure to formaldehyde shall not be liable for any damages associated with use of... -
Page 74: Mold
MODE, To reduce mold growth inside your RV, reduce the things don’t hesitate to contact us at Storyteller Overland: therein that could allow mold to grow. Mold only needs 1-888-999-7442, or via our website at small amounts of moisture and nutrients from food spills or StorytellerOverland.com. -
Page 75: Beast/Stealth Equipment
ME NU ME NU SECTION 9 BEAST/STEALTH EQUIPMENT Everything Else… – Section 8... -
Page 76: Tenzing Brushguard
The Auxiliary Lighting System offers a variety of lighting options, but it is important to familiarize yourself with local Storyteller Overland dealer or a reputable off-road suspension or laws related to vehicle lighting. Roof-mounted lights are alignment shop. Check the following fasteners to the corresponding... -
Page 77: Beast Mode Rims
ME NU Beast MODE Rims If the pump cycles on/off when in the ON position and not being used, there is a leak somewhere that should The Beast MODE tire pressures should be set at 65psi be located and sealed. rear, 47psi front, and the lugs torqued to 125 ft-lbs. -
Page 78: Powerstation
PowerStation NOTE: The maximum power available at any time when using the PowerStation is 3,200 watts. Exceeding this limit can Storyteller Overland Beast and Stealth MODE models are damage your M-Power System. equipped with PowerStation, a handy way of exporting power, somewhat like a back-up generator. -
Page 79: Mode Maintenance Chart
ME NU MODE Maintenance Chart* Before Every 3 Every 6 Before Every 3 Every 6 Monthly Monthly Each Use Needed Months Months Each Use Needed Months Months ELECTRICAL SYSTEM FURNACE (See Furnace Maintenance Guide) Check State of Charge Inspect and Clean (SOC) Gauge Exterior Vent Tube Check GFCI Receptacles... - Page 80 LIVE FREE. EXPLORE ENDLESSLY. TELL BETTER STORIES. 11.19.21_Rev.5...
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