HD Camcorder HD Camcorder Inst struction Manual Instruction Manual Caméscope HD Manuel d'instruction Videocámara HD Manual de Instrucciones PUB. DIM-0949-000 English Français Español...
HD Camcorder, VIXIA HF S20 A / VIXIA HF S21 A / VIXIA HF S200 A systems This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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The Mains plug is used as the disconnect device. The Mains plug shall remain readily operable to disconnect the plug in case of an accident. CAUTION: • Danger of explosion if the wrong type of batteries are attached. Use only the same type of batteries.
IMPORTANT SAFETY INSTRUCTIONS In these safety instructions the word “product” refers to the Canon HD Camcorder VIXIA HF S20 A / VIXIA HF S21 A / VIXIA HF S200 A and all its accessories. Read these instructions. Keep these instructions.
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Placing or Moving — Do not place on an unstable cart, stand, tripod, bracket or table. The product may fall, causing serious injury to a child or adult, and serious damage to the product. A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
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Model Name: VIXIA HF S20 A / VIXIA HF S21 A / VIXIA HF S200 A Date of Purchase: Purchased From: Dealer Address: Dealer Phone No.:...
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Trademark Acknowledgements • The SD logo is a trademark. The SDHC logo is a trademark. • Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. • Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. •...
(0 36). “Full HD 1080” refers to Canon camcorders compliant with high-definition video composed of 1,080 vertical pixels (scanning lines). Video is recorded at this resolution only when the recording mode is set to MXP or FXP mode.
Face Detection The camcorder automatically detects people’s faces and adjusts the focus and other settings accordingly for beautiful results. Just point the camcorder and it will automatically select the best settings for your subject Image Stabilization (0 67) Dynamic IS (0 64)
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Refer to the instruction manual of the device. Depending on the device used, cor- rect playback may not be possible even if the device is AVCHD-compatible. In such case, play back the recordings on the memory card using the camcorder. Connect the camcorder to...
Setting the Date and Time Changing the Language Changing the Time Zone Using a Memory Card Memory Cards Compatible for Use with the Camcorder Inserting and Removing a Memory Card Selecting the Memory for the Recordings Relay Recording of Movies...
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Dual Shot Mode Basic Recording Shooting Video and Taking Photos in Dual Shot Mode About the Smart AUTO mode Zooming Quick Start Function Video Basic Playback Playing Back the Video The Index Selection Screen: Selecting the Content to Play Back 3D Flip View Narrowing Down the Scenes Shown in the Index Screen Deleting Scenes...
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Using Headphones Using the Mini Advanced Shoe Using an External Microphone Using the Custom Key and Dial Using a Zoom Remote Controller Selecting the Playback Starting Point Playing Back Scenes Set to Background Music Onscreen Displays and Data Code Playlist and Scene Operations Editing the Playlist: Adding, Deleting, Moving and Playing Back Capturing Photos and Video Snapshot Scenes from a...
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External Connections 125 Terminals on the Camcorder Connection Diagrams 128 Playback on a TV Screen 130 Saving and Sharing Your Recordings Copying Recordings to a Memory Card Saving Recordings on a Computer Saving Movies onto High-Definition Discs (AVCHD/Blu-ray Discs) Saving Movies onto Standard-Definition Discs (DVD)
About this Manual Thank you for purchasing the Canon VIXIA HF S21 / VIXIA HF S20 / VIXIA HF S200. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting (0 175).
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Press j, first halfway to activate the autofocus and then fully. The camcorder will record the photo after a 10-second countdown*. The countdown appears on the screen. * 2 seconds when using the wireless controller.
Getting to Know the Camcorder Supplied Accessories and CD-ROMs The following accessories are supplied with the camcorder: The following CD-ROMs and software are supplied with the camcorder: • PIXELA Application - Disc 1 CD-ROM* and ‘PIXELA Applications’ Installation Guide - ImageMixer 3 SE Transfer Utilities – Software for saving and transferring movies and music files you can use as background music.
Names of Parts Left side view Right side view Front view 1 Stereo microphone (L) (0 83) 2 Speaker (0 51) 3 2 (camera/play) button (0 31) 4 VIDEO SNAP (video snapshot) button (0 69) 5 DISP. (onscreen display) button (0 97)/ BATT.
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Top view LCD panel Back view Introduction S g Mini advanced shoe (0 86) S h Zoom lever (0 46) S j PHOTO button (0 42, 108) S k ACCESS indicator (0 42, 59, 108) S l Pop-up flash (0 111) and mini video light (0 82) D q POWER button D a ON/OFF (CHG) (charge) indicator:...
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Bottom view Wireless Controller WL-D89 F q Tripod socket (0 195) F a BATTERY RELEASE switch (0 23) F s Dioptric adjustment lever* (0 28) * b only. 1 START/STOP button (0 42, 59) 2 b (index selection) button (0 53) Press and hold for more than 2 seconds to switch between shooting and playback mode.
The camcorder can be powered with a battery pack or directly using the compact power adapter. The first time you use a battery pack, fully charge it and then use the camcorder until the battery pack is com- pletely exhausted. Doing so will ensure that the remaining recording time will be displayed accurately.
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10 °C and 30 °C (50 °F and 86 °F). Outside the temperature range of 0 °C to 40 °C (32 °F to 104 °F), charging will not start. • Do not connect to the camcorder’s DC IN terminal or to the compact power adapter any electrical equipment that is not expressly recom- mended for use with this camcorder.
DC-AC inverters, etc. NOTES • The battery pack will be charged only when the camcorder is off. • If remaining battery time is an issue, you can power the camcorder using the compact power adapter so the battery pack will not be con- sumed.
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To use the wireless controller Point the wireless controller at the camcorder’s remote sensor when you press the buttons. You can rotate the LCD panel 180 degrees to use the wireless controller from the front of the camcorder. NOTES • The wireless controller may not work properly when the remote sensor is situated under strong light sources or direct sunlight.
- b To allow the subject to monitor the LCD screen while you use the viewfinder. - To include yourself in the picture when recording with the self timer. - To allow the camcorder to be operated with the wireless controller from the front. 180°...
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When recording in bright places it may be difficult to use the LCD screen. Turn on the LCD backlight to make it brighter. With the camcorder on, hold h pressed down for more than 2 seconds. Repeat this action to switch the LCD backlight between off (normal) and on (bright).
b Using the Viewfinder If it is difficult to use the LCD screen even after turning on the LCD backlight, you can use the viewfinder. You can also use the viewfinder when you rotate the LCD panel 180 ° to let the subject watch the recording.
(for example, to adjust the volume). IMPORTANT • The camcorder uses a pressure-sensitive touch screen. Press firmly when using touch operations. • In the following cases, you may not be able to perform touch operations correctly.
Operating Mode switch mode Dual Shot Record video and take photos easily, letting the camcorder take care of all the settings – Great for beginners or if you just prefer not to bother with detailed camcorder settings. Flexible recording Use one of the dedicated recording modes to enjoy full access to the menus and advanced functions and change the camcorder’s settings to your preference.
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(recording) mode and playback mode. The playback mode you switch into depends on the initial recording mode. You can press S when the camcorder is off to turn it on directly in playback mode. Initial mode Press S in mode.
Using the Menus Many of the camcorder’s functions can be adjusted from the FUNC. panel and the setup menus. In accessed and, except in a few cases, most menu settings will return to their default values. For details about the available menu options and settings, refer to the appendix Menu Options Lists (0 152).
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The Setup Menus mode only: Touch [FUNC.] 2 Touch [MENU] to open the setup menus. You can also press u on the wireless controller to open the setup menus. 3 Touch the tab of the desired menu. 4 Drag your finger up and down along the scroll bar to bring the setting you want to change into the orange selection bar.
6 Touch [OK] to start the clock and close the setup screen. NOTES • When you do not use the camcorder for about 3 months, the built-in rechargeable lithium battery may discharge completely and the date and time setting may be lost. In such case, recharge the built-in lithium battery (0 197) and set the time zone, date and time again.
Changing the Language The default language of the camcorder is English. You can set it to one of 22 other languages. Operating modes: [FUNC.]* [MENU] Desired language * Only when performing the procedure in a recording mode. NOTES • Some control buttons, such as [ZOOM], [FUNC.] or [MENU], will appear in English regardless of the language selected.
Using a Memory Card Memory Cards Compatible for Use with the Camcorder You can use commercially available memory cards and ever, depending on the memory card, you may not be able to record movies. Refer to the table below. As of October 2009, the movie recording function has been tested using SD/SDHC memory cards made by Panasonic, Toshiba and SanDisk.
• Memory cards have front and back sides that are not interchangeable. Inserting a memory card facing the wrong direction can cause a mal- function of the camcorder. Be sure to insert the memory card as described in step 3.
Selecting the Memory for the Recordings You can select to record your movies and photos in the built-in mem- ory or on a memory card. The default memory for recording both is the built-in memory (c) or memory card X (d). Operating modes: POINTS TO CHECK •...
- Turning off the camcorder. - Opening the double memory card slot cover. - Changing the position of the mode switch. - Changing the camcorder's operating mode. - Changing the memory used for recording movies. [Rec Media for Movies] [Relay Recording]...
Operating modes: 1 Power the camcorder using the compact power adapter. Do not disconnect the power source or turn off the camcorder until the initialization is completed. 2 Initialize the memory. [FUNC.]* [MENU] [f Built-in Mem.], [4 Mem.
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‘ImageMixer 3 SE Software Guide’ (PDF file). - Mac OS users: Use Finder to transfer music files from the [MUSIC] folder on the supplied Camcorder Supplemental Disc to a memory card after it is initialized. Refer to About the music files (0 212) for the folder structure of the memory card.
Shooting Video and Taking Photos in Dual Shot Mode Operating modes: 1 Set the mode switch to 5. 2 Turn on the camcorder. • By default, movies and photos are recorded in the built-in memory (c only) or on memory card X (d).
When you have finished recording 1 Make sure that the ACCESS indicator is off. 2 Turn off the camcorder. 3 Close the LCD panel. About Dual Shot • Only the following functions are available in - Zoom (0 46). - Quick Start (0 47).
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Failing to do so may result in permanent data loss or damage to the memory. - Do not open the double memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. Dual Shot Mode...
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• Be sure to save your recordings regularly (0 130), especially after making important recordings. Canon shall not be liable for any loss or corruption of data. • When recording photos on an Eye-Fi card in memory card slot Y, pho- tos will be uploaded automatically if you are within the range of a config- ured network.
Operating modes: There are three ways you can zoom in and out: using the zoom lever on the camcorder, using the zoom buttons on the wireless controller or using the zoom controls on the touch screen. In addition to the 10x optical zoom, in...
1/3 the power used when recording, saving energy when you are using a battery pack. Additionally, when you open the LCD panel or pull out the viewfinder (b only), the camcorder is ready to start recording in approximately 1 second*, allowing you to record the subject right away.
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ON/OFF (CHG) indicator is lit in orange). NOTES • The camcorder will not enter standby mode if the LCD panel is closed while the ACCESS indicator is on or flashing, while a menu is being dis- played, or while the viewfinder is pulled out (b only). The camcorder...
Video This chapter covers functions related to movies, including play- back, advanced shooting, advanced functions and playlist and scene operations. For details about basic video shooting, refer to Dual Shot Mode (0 42). Basic Playback Playing Back the Video Operating modes: 1 Press S.
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3 Look for the scene you want to play back. Move the zoom lever toward Q to show 15 scenes per page; move it toward P to show 6 scenes per page. A Memory being read. B Index screen currently displayed. C Drag your finger left for the next index page*.
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4 Touch the desired scene to play it back. • Playback will start from the scene selected and continue until the end of the last scene in the index screen. • Touch the screen during playback to display the playback controls. A Stop the playback.
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- Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. • You may not be able to play back with this camcorder movies recorded on a memory card using another device.
The Index Selection Screen: Selecting the Content to Play Back From the index selection screen you can select the content you want to play back (original scenes, playlist, or photos, for example). You can also select the memory from which you want to play back your record- ings.
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Options [Original] Original movies as you recorded them. [Playlist] Scenes that were added to the playlist (0 98) and may have been rearranged to your liking. [3D Flip View] See the following section (0 55). [Photos] Display the photo index screen. [SD Scenes] (c Only when a memory card is selected) Scenes that were converted to standard definition to upload...
3D Flip View 3D Flip View is a fun way to display your video recordings (original scenes) in a 3D layout, organized by recording date. In any index screen, touch [b] During single photo view, touch the screen once to display the controls then touch [Q] to open the [Photos] index screen.
Narrowing Down the Scenes Shown in the Index Screen From the [Original] index screen, you can narrow down the scenes shown, leaving only scenes that were recorded on a specific date or only those scenes in which people's faces were detected. Operating modes: Showing Only Scenes that Contain People’s Faces This will narrow down the scenes shown in the [Original] index screen,...
2 Open the calendar screen. [y All Scenes] • Dates that contain scenes (that is, movies were recorded on that date) appear in black against a silver background. Dates without recordings appear grayed out. • Touch [y] or [A] to jump to the previous/next calendar month that contains recordings.
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• Observe the following precautions while the ACCESS indicator is on or flashing (while scenes are being deleted). - Do not open the double memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. NOTES •...
- Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. • Be sure to save your recordings regularly (0 130), especially after making important recordings. Canon shall not be liable for any loss or corruption of data. to begin...
DW-100 DVD Burner. Use the supplied software ImageMixer 3 SE to back up such scenes. • The camcorder uses a variable bit rate (VBR) to encode video so the actual recording times will vary depending on the content of the scenes.
A single scene can be recorded continuously for 12 hours; at that point, the camcorder will stop for about 3 seconds before resuming recording. Special Scene Recording Programs Recording in a very bright ski resort or capturing the full colors of a sunset or a fireworks display becomes as easy as selecting a Special Scene recording program.
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Options ( Default value) Portrait] The camcorder uses a large aper- ture, to achieve a sharp focus on the subject while blurring the background. Sports] To record sports scenes such as tennis or golf. Night Scene] lower noise. Snow] To record in bright ski resorts without the subject being underexposed.
- Autofocus may not work as well as in other modes. In such case, adjust the focus manually. • [M Fireworks]: - To avoid camcorder blur (blur due to the camcorder moving) we recommend using a tripod. - In mode, slower shutter speeds are used so blur is more likely to occur.
NOTES • Movies recorded with the [z 24F] frame rate cannot be converted to standard definition using the camcorder. If you want to upload your movies to video sharing Web sites, set the frame rate to [E PF24] or convert the movies to standard definition using the supplied software ImageMixer 3 SE.
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[POWERED IS Button] setting. NOTES • If the degree of camcorder shake is too high, the image stabilizer may not be able to fully compensate. • Powered IS is not available in • For surveying and following shots, when you pan the camcorder from side to side or tilt it up and down, we recommend setting the IS mode to [P Dynamic] or [Q Standard].
• While pre-recording is activated, the camcorder will not emit any notifi- cation sounds. • The camcorder will not record the full 3 seconds prior to pressing g if the button was pressed within 3 seconds of having turned on pre-recording or having finished the previous recording.
[Face Detection & Tracking] To select the main subject If there is more than one person in the picture, the camcorder will auto- matically select one person it determines is the main subject. The main subject is indicated by a white face detection frame and the camcorder will optimize the settings for that person.
40x zoom (dark blue area on the zoom bar). • When face detection is activated, the slowest shutter speed used by the camcorder is 1/30 (1/24 if the frame rate is set to [E PF24] or [z 24F]). Touch & Track When recording people, face detection (0 67) will track the main sub- ject and adjust the optimal settings.
[Video Snapshot Length] setting. • When the camcorder stops recording, the screen will momentarily turn black as if a camera shutter had released. • In index screens, video snapshot scenes are indicated with the Z mark.
Digital Effects Operating modes: [FUNC.] [O Digital Effects] * You can preview the digital effect on the screen. • The icon of the selected digital effect appears in green. Effects are applied immediately. To fade in/out Press g in record pause mode (M) to start recording with a fade in.
[C Aperture-Pri. AE] matically sets the appropriate shutter speed. [B Shutter-Pri. AE] or Drag your finger left and right The camcorder automatically adjusts the Set the shutter speed value. The camcorder Set the aperture value. The camcorder auto- Video...
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NOTES • [B Shutter-Pri. AE]: - On screen only the denominator is displayed – [B 250] indicates a shutter speed of 1/250 second, etc. - In mode, when the frame rate is set to [E PF24] or [z 24F], the shutter speeds available will be the following: 1/6, 1/12, 1/24, 1/48, 1/60, 1/100, 1/250, 1/500, 1/1000 and 1/2000.
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Shutter Speed and Aperture Value Guidelines With slower shutter speed you can add a nice motion blur and sense of movement. With faster shutter speeds you can “freeze the action” for powerful images of moving subjects. mode A 1/15 Low-light situations Most ordinary conditions With small aperture values only the subject is in focus and the background is softly blurred.
• The manual adjustment dial appears and the adjustment value is set at ±0. • Touch [y] again to return the camcorder to automatic exposure. 3 Drag your finger up and down along the dial to set the exposure adjustment value.
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When you touch a dark area in the picture or the highlights are too bright, the camcorder may not be able to cor- rectly adjust the exposure.
• Using the zebra pattern will not affect your recordings. Automatic Gain Control (AGC) Limit When recording in dark surroundings, the camcorder will automatically increase the gain to try to get a brighter picture. However, using higher gain values may result in more noticeable video noise. You can select the AGC limit to curb the amount of noise by setting the maximum gain value to be used.
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• The manual focus controls and the current focusing distance appear (for reference only). • Touch [2] again to return the camcorder to autofocus. 3 Touch and hold [l] or [W] to adjust the focus. • You can use the peaking function (0 78) to help you adjust the focus manually in a more precise manner.
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Using the Peaking Function Peaking can help you achieve correct focus when focusing manually. While peaking is activated, the outlines of subjects that are properly in focus are emphasized and shown in color. You can use the black and white setting to create an even stronger contrast, making it even easier to verify if the subject is in focus.
Point the camcorder at a white object, so it fills the whole screen, and touch [Set WB]. When the adjustment is completed, The camcorder will retain the custom white balance even if you turn it off. Options ( Default value)
[Y Automatic] or [g Custom WB]. Digital Tele-Converter Using the digital tele-converter, you can digitally increase the focal length of the camcorder by a factor of approx. 1.7 and record the enlarged image at full HD resolution. Operating modes: [FUNC.]...
Image Effects You can use the image effects to change the color saturation and con- trast to record movies and photos with special color effects. Operating modes: POINTS TO CHECK • Select a recording program other than the Special Scene recording pro- grams.
Mini Video Light You can turn on the mini video light to shoot video or take photos in dark places. Operating modes: [FUNC.] [Y Video Light] • The mini video light pops up and lights up and Y appears on the screen.
Press j, first halfway to activate the autofocus and then fully. The camcorder will record the photo after a 10-second countdown*. The countdown appears on the screen. * 2 seconds when using the wireless controller.
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• The audio level indicator and current audio recording level will appear on the screen. • Touch [z Automatic] to return the camcorder to automatic audio recording levels. 2 Touch and hold [y] or [A] to adjust the audio recording level as necessary.
7 ting (or [Surround Mic Attenuator] when the optional SM-V1 Surround Microphone is attached to the camcorder). • We recommend using headphones to check the sound level while adjusting the audio recording level or when the microphone attenuator is activated.
AV output when you turn off the camcorder. Using the Mini Advanced Shoe Using the mini advanced shoe, you can attach to the camcorder a range of optional accessories to expand its functionality. For details about optional accessories available for use with your camcorder, refer to Accessories (0 201).
Using an External Microphone When recording in very quiet surroundings, the built-in microphone may pick up the sound of the camcorder's internal machinery. In such case, we recommend using an external microphone. Using the SM-V1 Surround Microphone or DM-100 Directional Stereo...
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2ch stereo. The camcorder’s built-in speaker is monaural. • When an external microphone is connected to the camcorder, 7 [Wind Screen] will automatically be set to [B Off Z]. • When using the optional SM-V1 Surround Microphone, change the microphone's directionality mode with the 7 Directionality] setting.
Using the Custom Key and Dial You can assign to the f button and dial one of five frequently used functions. You can then adjust the selected function using the f button and dial, without having to access any menus. To select the function of the custom key using the menu Operating modes: [FUNC.]...
Using a Zoom Remote Controller You can attach the optional ZR-2000 or ZR-1000 Zoom Remote Con- troller to the camcorder to use certain functions while viewing the pic- ture on an external monitor without touching the camcorder. This is particularly useful while the camcorder is mounted on a tripod and you want to ensure maximum stability of a shot.
6 seconds to 6 minutes. If you recorded movies using face detection (0 67), you can display the scene divided into segments every time the camcorder reg- istered a change in the main subject of the scene.
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2 Open the scene's [Timeline] screen. the desired scene The [Timeline] screen appears. The large thumbnail will show the first frame of the scene. Below it, the timeline ruler shows frames taken from the scene at fixed intervals. 3 Touch the desired frame in the timeline ruler to start playing back the scene from that point.
Operating modes: Using One of the Supplied Music Tracks as Background Music The supplied Camcorder Supplemental Disc contains 3 music tracks you can use as background music. c: The music files comes pre-installed in the built-in memory.
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2 Open the music track selection screen. y / z [MENU] [Z] or [O] to select the desired music track* * Touch [B Off] to play back the scenes with the sound recorded originally or to play back the photo slideshow without any music. A Select the desired music track.
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POINTS TO CHECK • You will need a commercially available audio cable with at least one mini-stereo plug (to connect to the MIC terminal on the camcorder); the other end will depend on external player used). 1 Open the [Playlist], [Video Snapshot] → [Original]/[Playlist] or [Photos] index screen.
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‘ImageMixer 3 SE Software Guide’ (PDF file). - Mac OS users: Use Finder to transfer music files from the [MUSIC] folder on the supplied Camcorder Supplemental Disc to a memory card after it is initialized. Refer to About the music files (0 212) for the folder structure of the memory card.
Touch the screen to display the playback controls. About the Data Code With every scene or photo recorded, the camcorder keeps a data code (date/time of recording, information about the camera setup, etc.). In mode, this information is displayed within the Exif information panel while the playback controls are displayed on the screen;...
• Deleting or moving scenes in the playlist will not affect the original recordings. • Scenes that were edited using the supplied software ImageMixer 3 SE and were then written back to the camcorder cannot be added to the playlist. Video...
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• You can copy scenes from the built-in memory (c only) or from memory card X to memory card Y (0 130) to include in that mem- ory card’s playlist also scenes that were originally recorded in other memories. Deleting Scenes from the Playlist Deleting scenes from the playlist will not affect your original recordings.
2 Play back the desired scene. 3 Press The camcorder captures the video snapshot scene for about 4 seconds (the blue frame serves as a visual progress bar), and then enters playback pause mode. You can change the length of video snapshot scene you capture with the 8 Length] setting.
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- Scenes shorter than 1 second - Scenes that were edited using the supplied software ImageMixer 3 SE and were then written back to the camcorder. • When the source scene is itself a video snapshot scene, you may not...
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To capture the photos 1 Play back the scene from which you want to capture the photo. 2 Pause the playback at the point you want to capture. 3 Press j fully. To capture a photo sequence, hold j pressed down. The scene will be played back by frames and each frame captured as a separate photo.
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2 Select the scene you want to divide and touch it to start playing it back. 3 Pause the playback at the point where you want to divide the scene. 4 Open the scene division screen. [Edit] [Divide] 5 Bring the scene to a precise point, if necessary. •...
Photos Refer to this chapter for details on taking photos (advanced shooting functions), viewing photos and printing them. For details about basic photo shooting, refer to Dual Shot Mode (0 42). Basic Playback Viewing Photos Operating modes: 1 Press S. 2 Open the [Photos] index screen, if it is not displayed.
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A Memory being read. B Index screen currently displayed. C Drag your finger left for the next index page. D Drag your finger right for the previous index page. E Select a different index screen to read different content or from a different memory (0 53).
Failing to do so may result in permanent data loss. - Do not open the double memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.
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3 Touch on the individual photos you want to delete. • A checkmark O will appear on photos selected. Touch a selected photo again to remove the checkmark. • To select all the photos at once: Touch [Select All] instead of touching individual photos.
Failing to do so may result in permanent data loss. - Do not open the double memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.
NOTES • If the subject is not suitable for autofocus, h turns yellow. Adjust the focus manually (0 76). • When the subject is too bright, [Overexp.] will flash on the screen. In such case, use the optional 58 mm ND4-L or ND8-L filter. Deleting a Photo Right After Recording It You can delete a photo you have just recorded while reviewing it within the time set for the 8...
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NOTES • The actual number of photos that can be recorded will vary depending on the subject and shooting conditions. • The camcorder retains the last setting used even if you set the cam- corder to mode. • When printing photos, use the following guidelines as a reference for selecting the print size.
Flash You can use the flash to take photos in dark places. Operating modes: POINTS TO CHECK • Select a recording program other than [M Fireworks]. 1 Select the flash mode. [FUNC.] [S Flash] • The icon of the selected flash mode appears. 2 Press , first halfway to activate the autofocus and then fully to record the photo.
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- You can also set 8 lamp is not activated. - The camcorder may not be able to focus even if the AF-assist lamp is • The practical range of the flash is approx. 1 to 2 m (3.3 to 6.6 ft.). The practical range with the VFL-2 attached is approx.
, first halfway to activate the autofocus and then fully to record the 3 photos. NOTES • Continuous shooting speeds are approximate and vary depending on recording conditions and subjects. Desired option The camcorder records 3 photos using 3 dif- Photos...
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(1/30 or slower). Taking Photos while Recording Movies (Simultaneous Recording) You can record photos even while the camcorder is set to Moreover, you can capture the photo at the same time you are record- ing video.
Light Metering Mode The camcorder measures the light reflected from the subject in order to calculate the optimal exposure settings. Depending on the subject, you may want to change the way the light is measured and evaluated.
Slideshow You can play a slideshow of all the photos and even set it to music. Operating modes: 1 Open the [Photos] index screen. 2 Select the background music to use when playing back the photo slideshow (0 93). Slideshow set to a music track 3 Touch the screen to display the playback controls, then touch [A] to play back the slideshow set to the selected music track.
Magnifying Photos during Playback In single photo view, photos can be magnified up to 5 times. R will appear for photos that cannot be enlarged. Operating modes: 1 Move the zoom lever toward P. • The photo is magnified by 2 times and a frame appears indicating the position of the magnified area.
Histogram Display In single photo view, you can display the histogram and the icons of all the functions used at the time of recording (Exif information panel). The histogram will be displayed also immediately after taking a photo. Use the histogram as a reference to verify the correct exposure of the photo.
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3 Protect the photo. [Edit] [Protect] • A appears and the photo cannot be deleted. Touch [B] again to remove the protection. 4 Drag your finger left/right to select another photo to protect or touch [a]. Protecting Photos from the Index Screen 1 Open the [Photos] index screen.
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Functions You Can Use when Taking Photos You can also use the following functions... The following functions and features of the camcorder can be used either for shooting video or for taking photos. The way to set and use them was already explained in detail, so we refer you to the relevant page in the “Video”...
In such case, disconnect the USB cable and turn off the camcorder and the printer. After a short while, turn them on again, set the camcorder to mode and restore the connection.
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• Print setting options and the [Default] paper size vary depending on the printer used. For details, refer to your printer's instruction manual. When you have finished printing Disconnect the USB cable from the camcorder and printer and turn off the camcorder. Print errors If an error occurs while printing, an error message (for example, [No paper]) will appear on the camcorder’s screen.
If that option is not available, touch [Stop] and then restart printing from the beginning. • Other printers or if the error still persists with a Canon printer: If printing does not resume automatically, disconnect the USB cable and turn off the camcorder.
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Setting Print Orders from the Index Screen 1 Open the [Photos] index screen. Check that you have selected the 4 or 7 tab (memory card X or 2 Touch [a] to open the photo selection screen. 3 Touch on the individual photos you want to mark with a print order.
TV, VCR, or computer. Terminals on the Camcorder * When connecting a cable to the camcorder, make sure to align the cable so the tri- angle mark on the connector is facing up. 1USB Terminal Access: Open the side terminal cover.
HDMI terminal, you can enjoy video and audio playback at the highest quality. - The HDMI OUT terminal on the camcorder is for output only. Do not connect it to an HDMI output terminal on an external device, as this may damage the camcorder.
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Connection B Type: Analog Quality: High Definition Output only Connect to a high-definition TV (HDTV) with component video input terminals. Change the following settings on the camcorder: [AV/Headphones] to [H AV] CTC-100/S Component Cable STV-250N Stereo Video Cable Connection C Type: Analog Quality: Standard definition Output only Connect to a standard TV or a VCR with audio/video input terminals.
USB cable. Playback on a TV Screen Connect the camcorder to a TV to enjoy your recordings with family and friends. Playback on an HDTV using one of the high-definition con- nections will ensure the best playback quality.
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HDTV compatible with this standard, additional settings may be required on the connected HDTV. Refer to the TV’s instruction manual. • We recommend powering the camcorder using the compact power adapter. • Connection C: When you play back your 16:9 movies on standard TV sets with a 4:3 aspect ratio, the TV set will switch automatically to wide- screen mode if it is compatible with the Video ID-1 system.
Saving and Sharing Your Recordings Copying Recordings to a Memory Card You can copy your recordings only one-way: from the built-in memory or from memory card X to memory card Y. Scenes and photos will be copied from the index screen you selected to the corresponding index screen on the memory card.
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4 Copy the scenes. [Edit] [Copy (f97)] (c only) or [Copy (497)] * Touch [Stop] to interrupt the operation while it is in progress. Copying a Single Photo Operating modes: 1 In single photo view, select the photo you want to copy. Check that you are viewing photos recorded in the built-in memory (c only) or on memory card X.
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- If there is no memory card in memory card slot Y. • Scenes that were edited using the supplied software ImageMixer 3 SE and were then written back to the camcorder cannot be copied to the memory card. • If there is not enough space on memory card Y, as many photos as possible will be copied before stopping the operation.
Saving Recordings on a Computer Movies recorded with this camcorder are saved in the built-in memory (c only) or on the memory cards. Because space is limited, make sure to save your recordings on a computer on a regular basis.
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- Do not open the double memory card slot cover and do not remove the memory cards. - Do not access, change or delete any of the camcorder’s folders or files directly from the computer as this may result in permanent data loss.
• If you connect the camcorder to the computer while it is set to mode, the process of creating scene thumbnails will start automatically.
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Connecting to the DW-100 DVD Burner and Creating AVCHD Discs 1 Turn on the DVD Burner. Refer to Creating DVDs. 2 Connect the camcorder to the DVD Burner using the supplied USB cable. • Connection D. Refer to Connection Diagrams (0 128) and Connections.
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MXP mode. Use the supplied software ImageMixer 3 SE to save such scenes. • While the camcorder is connected to the DVD Burner, do not open the double memory card slot cover and do not remove the memory cards.
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• If a scene does not fit entirely in one disc, it may be divided and con- tinue on the next disc. • When the camcorder contains a large number of scenes to be saved on discs, it may take a long time for the connection to the DVD Burner (step 2 above) to be completed.
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6 Select the scene you want to play back and touch it to start playing it back. IMPORTANT • While the camcorder is connected to the DVD Burner, do not open the double memory card slot cover and do not remove the memory cards. NOTES •...
DW-100. Operating modes: Converting Scenes into Standard Definition 1 Power the camcorder using the compact power adapter. 2 Make sure there is a memory card in slot Y with sufficient available space. 3 Open the [Original], [Playlist] or [Video Snapshot] → [Original]/ [Playlist] index screen.
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4 Touch [a] to open the scene selection screen. When you convert scenes from the [Playlist] index screen (including the playlist of video snapshot scenes), you cannot select individual scenes; instead, the entire playlist will be converted. Skip directly to step 6. 5 Touch on the individual scenes you want to convert.
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See also ‘ImageMixer 3 SE Software Guide’ (PDF file). IMPORTANT • While the camcorder is connected to the computer, do not open the double memory card slot cover and do not remove the memory cards. External Connections [SD Scenes] 128).
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Play back these DVDs using standard DVD players. NOTES • When the camcorder contains a large number of scenes to be saved on discs, it may take a long time for the connection to the DVD Burner (0 136, step 2) to be completed. For best performance, we recom- mend limiting the number of scenes to be saved to 500 or fewer scenes.
1 Power the camcorder using the compact power adapter. 2 Open the [Photos] index screen. 3 Connect the camcorder to the DW-100 DVD Burner and create the disc. The procedure is the same as that for burning AVCHD discs (0 136).
In Standard Definition You can copy your movies by connecting the camcorder to a VCR or a digital video recorder with analog audio/video inputs. Video output will be in standard definition, although the original scenes are in high defi- nition.
If you are using an Eye-Fi card, after converting your video recordings into standard definition scenes you can upload your movies wirelessly, directly from the camcorder. Refer to Eye-Fi’s homepage for the latest information on compatible Web sites. You can complete the conversion to standard definition in the cam- corder and then use the supplied software ImageMixer 3 SE to upload your videos to the Web.
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7 When the conversion is completed, a confirmation screen will appear. Connect the camcorder to the computer at this point (0 149) to continue uploading the converted videos to the Web or touch [End Without Connecting] to connect to the computer later.
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• The time required to convert scenes is approximately equal to the total playback time of the converted scenes. In most cases this is still faster than converting the scenes in the computer so we recommend you convert scenes in the camcorder. External Connections [On]...
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See also ‘ImageMixer 3 SE Software Guide’ (PDF file). IMPORTANT • While the camcorder is connected to the computer, do not open the double memory card slot cover and do not remove the memory cards. • Observe the following precautions while the ACCESS indicator is on or flashing.
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Wireless upload on standby - g (animated) Wireless upload in progress - i [Eye-Fi Communication] is set to [B Off] - h Wireless upload stopped by the camcorder ( - o Error reading from the Eye-Fi card ( IMPORTANT Using an Eye-Fi Card •...
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- Wireless communication drains the power of the battery pack faster than usual. We recommend powering the camcorder using the compact power adapter. - While files are being uploaded wirelessly, the camcorder's automatic power off function will be disabled. • While recording audio with an external microphone, the interference caused by wireless communications may result in noise being picked up and recorded with the sound.
Additional Information This chapter contains troubleshooting advice, screen mes- sages, handling and maintenance tips, and other information. Appendix: Menu Options Lists Menu items not available appear grayed out. For details about how to select an item, refer to Using the Menus (0 32). For details about each function, see the reference page.
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Control Button [X Focus] [2] (manual focus): Toggle on (x) or off (w), Touch AF frame, [d] (peaking): Toggle on (x) or off (w), [5] (peaking settings): [Peaking and B&W]: [Off], [On] [Peaking Color]: [Red], [Blue], [Yellow] [e Exposure] [y] (manual exposure): Toggle on (x) or off (w), Touch AE frame, [a], b (zebra pattern): Toggle on (x) or off (w),...
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Setup Menus [Edit] Panel - Mode 1: Original scenes s: Playlist scenes (including the playlist only of video snapshot scenes) Z: Original video snapshot scenes u: SD scenes on memory card Y Control Button [Copy [Selected Scenes] (497)] [All Scenes] [Copy [This Scene] (from the Timeline screen) (f97)]...
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[Edit] Panel - Mode Control Button [Copy (497)] [Copy (f97)] [Delete] [Protect] [Print Orders] [Rotate] Single Photo View Index Screen [Selected Photos], [All Photos] – Additional Information...
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[POWERED IS Button] [x Press and Hold], [y Toggle On/Off] * Option available only when the optional SM-V1 Surround Microphone is attached to the camcorder after having updated the camcorder’s firmware using the mem- ory card supplied with the SM-V1.
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[B Off]. • When focus priority is activated, if face detection (0 67) is also acti- vated, the camcorder will focus on the face of the main subject (white face-detection frame) when one is detected. [Focus Assistance]: When focus assistance is activated, the image at the center of the screen is magnified to help you focus manually (0 76).
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[Surround Mic Attenuator]: Helps prevent audio distortions due to high audio recording levels when the optional SM-V1 Surround Microphone is attached to the camcorder. When set to [A On V], V will appear on the screen. [Onscreen Markers]: You can display a grid or a horizontal line at the cen- ter of the screen.
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8 Recording & Connections Setup Menu item [A On n], [B Off] [Self Timer] [Video Snapshot [i 2 sec], [j 4 sec], Length] [l 8 sec] [Rec Media for [P]* (built-in memory), [4]** (memory card X), Movies] [7] (memory card Y) * Default for the ** Default for the [Relay Recording]: [B] (Off),...
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Menu item [Photo Quality/Size] [K 3264x1840], [L 3264x2456], [M 1920x1440], [N 640x480] [E Super Fine], [F Fine], [G Normal] [Photo Capture from [A Single Photo], Video] [B Photo Sequence] [Photo Capture [P Super Fine / 1920x1080], Quality] [Q Fine / 1920x1080], [R Normal / 1920x1080] [Memory Info] [P] (built-in memory),...
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[Color Bars & Tone]: In addition to the color bar pattern, a 1 kHZ, -12 dB test tone is output. • Connect the camcorder to the TV or monitor and display the color bars (if desired, along with the test tone). Check the colors and audio record- ing levels on the external monitor and adjust as necessary.
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[Auto Rotate]: Photos that were recorded in portrait orientation (by turning the camcorder on its side), will be rotated automatically and displayed correctly during playback. [Photo Review Time]: Selects the time to display a photo after it has been recorded.
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[F Normal TV], [G Wide TV] Option available only from the [Playlist] or [Video Snapshot] → [Original]/[Playlist] index screen. Option not available when the camcorder is connected to an HDTV using an HDMI cable. [Data Code]: Displays the date and/or time when the scene was recorded.
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[O Automatic], [B Off] Communication] Option not available from the [Playlist] index screen. Option not available when the camcorder is connected to an HDTV using an HDMI cable. Option available only after having inserted an Eye-Fi card in memory card slot Y.
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• Approximately 30 seconds before the camcorder shuts off, [Auto power off] will appear. • In standby mode, the camcorder will shut off after the time selected for the [Quick Start (Standby)] setting. [Quick Start (Standby)]: Select whether to activate the Quick Start function...
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• You can set Quick Start to [B Off], for example, if the camcorder is set on a fixed position and you want to keep recording video with the LCD panel closed in order to conserve the battery's power. [Calendar Start Day]: screen (0 56).
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[Demo Mode]: The demonstration mode displays the camcorder's main features. It starts automatically when the camcorder is powered with the compact power adapter if you leave it turned on without a memory card for more than 5 minutes. • To cancel the demo mode once it has started, press any button or turn off the camcorder.
Appendix: Onscreen Icons and Displays Recording Movies (in Dual Shot mode) 1 Smart AUTO mode (0 43) 2 Onscreen zoom controls (0 46) 3 Operating mode (0 30) 4 In record pause mode: Total number of scenes 5 Memory operation (0 174) 6 Remaining battery time (0 174) Additional Information 7 Zoom (0 46)
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Recording Movies (in y Manual mode) A s Control button: Open the FUNC. panel (0 32) A d Recording program (0 61, 63, 71) A f R Instant AF (0 157), MF Manual focus (0 76) A g Manual exposure (0 74) A h AGC (automatic gain) limit (0 76) A j White balance (0 79) A k Image effect (0 81)
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G q Control button: Switch to movie recording (0 59) G a AF frame (0 157) G s Focus and exposure lock (0 42, 108) G d Camcorder shake warning (0 158) G j Data code (0 97, 164) G k Volume (0 49)
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Viewing Photos G l Control button: Open the setup menus (0 156) H q Protected photo mark (0 118) H a Current photo / Total number of photos H s Photo number (0 163) H d Histogram (0 118) H f Control button: Photo jump (0 105) H g Date and time of recording Exif information panel...
• Depending on the conditions under which the camcorder and the battery pack are used, the actual battery charge may not be indicated accurately. • When the camcorder is off, press R to display the charge status of a battery pack. The Intelligent System will display the charge status (as a percentage) and the remaining recording time (in minutes) for 5 seconds.
- please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists. CHECK THIS FIRST Power supply •...
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- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder, the image may seem slightly warped. This is not a malfunction. Changing the operating mode between recording (N)/record pause (M)/playback (A) takes longer than usual.
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- The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with the camcorder. Consult a Canon Service Cen- ter.
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4 / 7 lights up in red. - A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card. Initialize the memory card if the display does not change back to normal.
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- The LOCK switch on the Eye-Fi card is set to prevent accidental erasure. Change the position of the LOCK switch. - An error occurred when trying to access control data on the Eye-Fi card. Turn the camcorder off then on again. If the icon appears often, there might be a problem with the Eye-Fi card.
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- The memory card is full. Delete some recordings (0 57, 106) to free some space or replace the memory card. - Initialize the memory card (0 40) when you use it with the camcorder for the first time. - The LOCK switch on the memory card is set to prevent accidental erasure. Change the posi- tion of the LOCK switch.
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- If certain conditions occur while uploading files, such as the camcorder becoming too hot or the wireless connection getting too weak, the camcorder may stop the wireless upload (h appears onscreen). Turn off the camcorder and let it cool down or move to a location with a stronger wireless signal.
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[USB Connection Type] is set to [DVD Burner]. Set it to [Computer/Printer] or to [Connect and Set]. - Disconnect the USB cable and turn off the camcorder. After a short while, turn it on again and restore the connection. - Connect the camcorder to a different USB port on the computer.
Cannot communicate with the battery pack. Continue using this battery pack? - You attached a battery pack that is not recommended by Canon for use with this camcorder. - If you are using a battery pack recommended by Canon for use with this camcorder, there may be a problem with the camcorder or battery pack.
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- Could not move a scene in the playlist. Delete some scenes from the playlist (0 99). Cannot enter standby mode now - The camcorder cannot enter standby mode if the remaining battery charge is too low. Charge or replace the battery pack (0 22).
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(0 36). Cannot play the movies on this memory card Initialize only using the camcorder - The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder (0 40). Cannot record - You cannot capture video snapshot scenes from scenes recorded or edited using another device.
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USB cable before using the camcorder. - To be able to write back scenes and to transfer music files to the camcorder, use the com- puter's Safely Remove Hardware function to end the connection, disconnect the USB cable, power the camcorder using the compact power adapter and only then connect it to the com- puter again.
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Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data? - This message will appear the next time you turn on the camcorder if power supply was acci- dentally interrupted while the camcorder was writing on the memory card. Select [Yes] to try to recover the recordings.
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LOCK switch was changed to prevent erasure. Change the position of the LOCK switch. No faces were detected in this scene - The camcorder did not detect any faces in the scene displayed. Be sure to turn on face detec- tion (0 67) when shooting movies. No memory card - Insert a compatible memory card into the camcorder (0 37).
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- Movies that were protected/edited with other devices cannot be deleted with this camcorder. Some scenes were recorded using another device and cannot be copied. - Scenes that were not recorded with this camcorder cannot be copied to memory card Y. Task in progress. Do not disconnect the power source.
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- The memory card slot cover is open. Close the cover after correctly inserting the memory card (0 37). Connect the compact power adapter - The camcorder is being powered by the battery pack. Connect the compact power adapter to the camcorder. Additional Information...
- You attempted to print from a memory card that contains a large number of photos. Reduce the number of photos. File error - You attempted to print a photo that was recorded with another camcorder, has a different compression, or was edited on a computer. Additional Information...
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- Check the printer status. - Ink tank errors have occurred. Replace the ink tank. Ink absorber full - Touch [Continue] to resume printing. Consult a Canon Service Center (refer to the list included with the printer) to replace the ink absorber. Ink error - The ink level cannot be detected correctly or the ink cartridge is out of ink.
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USB cable. Check the printer status. NOTES About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error message appears on the printer’s operation panel, refer to the printer’s instruction manual.
(0 130) and save them on a regular basis. This will protect your impor- tant recordings in case of damage and create more free space on the memory. Canon shall not be liable for any data loss. • Do not carry the camcorder by the LCD panel or the viewfinder (b only).
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Long-term storage If you do not intend to use the camcorder for a long time, store it in a place free of dust, in low humidity, and at temperatures not higher than 30 °C (86 °F).
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Regarding the use of non-Canon battery packs • For your safety, battery packs that are not genuine Canon battery packs will not be charged even if you attach them to this camcorder or to the optional CG-800 Battery Charger.
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3 months. To recharge the built-in lithium battery: Connect the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off. Lithium Button Battery WARNING! •...
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If giving the camcorder or memory card to another person, initialize the built-in memory (c only) or memory card using the [Complete Initialization] option (0 40). Fill it up with unimportant recordings, and then initialize it again using the same option.
Maintenance/Others Cleaning Camcorder Body • Use a soft, dry cloth to clean the camcorder body. Never use chemically treated cloths or volatile solvents such as paint thinner. Lens, Viewfinder (b only) and Instant AF Sensor • If the lens surface or Instant AF sensor is dirty, autofocus may not work properly.
You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for overseas use.
WS-20 Wrist Strap WL-D89 Wireless Controller CA-570 Compact Power Adapter DW-100 DVD Burner IFC-300PCU USB Cable Memory card * Supplied with the camcorder; not available as an optional accessory. D PictBridge- compatible printers Card reader/writer Computer DTC-100 D Terminal Cable...
Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any dam- age to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or...
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Battery pack→ Charging conditions↓ Using the camcorder Using the CG-800 Battery Charger Recording and playback times given in the following tables are approxi- mate and vary according to recording mode and charging, recording or playback conditions.
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c Using the built-in memory Battery Recording pack mode BP-808 BP-809 BP-819 BP-827 * Approximate times for recording with repeated operations such as start/stop, zooming, and power on/off. ** b only. Additional Information Recording (maximum) Viewfinder** 80 min. 95 min. 80 min.
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** b only. 8 TL-H58 Tele-converter This Tele-converter lens increases the focal length of the camcorder lens by a factor of 1.5. • The image stabilizer is not as effective when the Tele-converter is attached. • The minimum focusing distance at full telephoto with the TL-H58 is 2.3 m (7.5 ft.).
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Neutral density and MC protector filters help you to control difficult lighting condi- tions. A a SC-2000 Soft Carrying Case A handy camcorder bag with padded compartments and plenty of space for accessories. A s SM-V1 Surround Microphone Use 5.1ch surround sound to add a sense of presence to your movies.
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This cable sends both video and audio signals. This mark identifies genuine Canon video accessories. When you use Canon video equipment, we recommend Canon-brand accessories or products bearing the same mark.
Photos: DCF (Design rule for Camera File system), compatible with Exif* Ver. 2.2 and with DPOF** Image compression: JPEG (Super Fine, Fine, Normal) * This camcorder supports Exif 2.2 (also called “Exif Print”). Exif Print is a standard for enhancing the communication between camcorders and printers. By connecting to an Exif Print-compliant printer, the camcorder’s image data at the time of shooting is used and optimized, yielding extremely high...
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75 x 74 x 148 mm (3.0 x 2.9 x 5.8 in.) e 75 x 74 x 140 mm (3.0 x 2.9 x 5.5 in.) • Weight (camcorder body only) b 470 g (1.0 lb.) e 460 g (16.2 oz.) CA-570 Compact Power Adapter •...
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About the music files The specifications of the music files compatible with the camcorder are as follows. Audio encoding: Linear PCM Audio sampling: 48 kHz, 16 bits, 2 channels Minimum length: 1 second File extension: WAV The music data is saved in the memory under the following folder structure.
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... . 130 Saving recordings ..135, 140 Creating discs Transferring to a computer Using external ..145 video recorders Selecting the memory .
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B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage; C) If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;...
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THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE.
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Ship your Equipment in its original carton, box or equivalent, properly packed, fully insured with shipping charges prepaid, together with a copy of your bill of sale or other proof of purchase and a description of the problem to any of the Canon Service Facilities in Canada.
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CANON CANADA INC. MONTREAL 8801 Route Transcanadienne, Saint-Laurent, QC H4S 1Z6 ❖ If you have any questions, call the Canon Canada Information Center toll free (in Canada only) at 1-800-OK-CANON (1-800-652-2666). ❖ Si vous avez des questions, veuillez téléphoner 1-800-OK-CANON (1-800-652-2666, sans frais au Canada seulement).