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10. BASIC TROUBLESHOOTING BY YOURSELF
Problem
Probable Root Cause
Description
Power supply off
Refrigerator does
House fuse blown
not work
Stabilizer does not work
Refrigerator
attempts to start
Insufficient voltage supply
but fails to
operate
Improper temperature setting
Hot food storage
Insufficient space for cool air
circulation
Low Cooling
Door not closed properly
High door opening frequency
Refrigerator placed near to
heat source
Lack of ventilation in area
surrounded by refrigerator
Over Cooling
Improper temperature setting
Refrigerator leveling not done Adjust levels by rotating front two legs of refrigerator
Normal relay switch ON/OFF
noise
Noise
Unnecessary objects could be
placed on or behind the
rerigerator
Odour
Poorly wrapped food
Formation of
water drops on
High humidity in atmosphere
exterior of
refrigerator
Unsealed packages in the
freezer compartment may be
Ice cubes have
transmitting odour / taste to
odour / taste
the ice cubes or Interior
needs cleaning.
LED / Lamp not
LED / Lamp is out of order or
working
No power supply.
If problem persists, please contact your nearest authorized service
center for assistance.
What you can do ?
Check refrigerator's main supply plug is connected to
the socket and the switch is ON.
Get this fixed with the help of an electrician.
Try connecting power plug directly to the wall socket, if
it works then get the stabilizer fixed by repairing center.
Install a voltage stabilizer in the mains with the help of
an electrician.
Set refrigerator temperature control knob to summer
mode
Avoid storing hot food as it is, let them be at room
temperature before keeping them inside refrigerator.
Maintain some distance between food containers, do not
cover refrigerator interior parts with cloth or plastic
sheets.
Make sure to close door properly after everytime you
open it
Reduce door opening frequency, as it allows ambient
hot air to get inside.
Do not install refrigerator near to oven or room heater
or in contact with direct sunlight.
Maintain at least 20 cm distance from all sides of
refrigerator.
Set refrigerator temperature control knob to winter
mode
Whenever refrigerator starts or stops working, cut-in or
cut-off noise gets generated from relay located in
compressor. Generation of this noise is absolutely
normal condition.
Check and remove unnecessary objects
Wrap food items properly, close box lids and bottle caps
tightly. Make sure utensils are covered with their lid.
Clean regularly
Specially during monsoon season atmospheric humidity
increases due to this there are chances of water drops
formation on exterior of refrigerator, make sure you
wipe off this moisture regularly to ensure products
performance.
Ice tray and ice collecting box to be emptied and
washed,
clean interior frequently.
Call authorized service center for repair or replacement.
8
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