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ST-1002 User Manual
1. Introduction ...................................................................................................... 2
1.1 Package Contents ................................................................................... 3
1.2 Product Specification .............................................................................. 3
1.3 Main Features ......................................................................................... 3
1.4 Minimum System Requirements ............................................................. 5
1.5 ST-1002 LED .......................................................................................... 5
2. Install Skype Software ...................................................................................... 6
2.1 Install Skype and Quick Start .................................................................. 6
2.2 Set a Speed-Dial Number ..................................................................... 17
3. Setup ST-1002 ............................................................................................... 19
3.1 ST-1002 Hardware Setup ..................................................................... 19
3.2 ST-1002 Software Setup ....................................................................... 20
4. Use ST-1002 .................................................................................................. 28
4.1 Before Making a Call ............................................................................. 28
4.2 ST-1002 Icons ....................................................................................... 29
4.3 ST-1002 GUI ......................................................................................... 29
4.3.1 Option ......................................................................................... 29
4.3.2 General Setting Page .................................................................. 31
4.3.3 Audio Setting Page ..................................................................... 34
4.3.4 Multi-Call and Conference Setting Page ..................................... 35
4.3.5 Phone Setting Page .................................................................... 36
4.3.6 Call Forward Setting Page .......................................................... 38
4.3.7 Cheese Button Setting Page & Usage ........................................ 41
4.4 Make a Skype/PSTN Call ...................................................................... 43
4.5 Make a SkypeOut Call .......................................................................... 44
4.6 Answer a Call ........................................................................................ 47
4.7 End a Call ............................................................................................. 47
4.8 Use Skype Voicemail ............................................................................ 47
4.9 Skype Caller ID ..................................................................................... 48
4.10 Make a Multi-Call ................................................................................ 49
4.10.1 Make a Skype Multi-Call ........................................................... 49
4.10.2 Make a PSTN/Skype Multi-Call ................................................. 50
4.10.3 Switch calls in a Multi-Call......................................................... 51
4.10.4 Hang up the current call ............................................................ 51
4.10.5 End all calls ............................................................................... 51
4.11 Make a Conference Call ...................................................................... 52
4.11.1 Make a PSTN/Skype Conference Call ...................................... 52
4.11.2 Hang up a Conference Call ....................................................... 53
4.12 How to use Call Forward ..................................................................... 53
4.12.1 PSTN to Skype Call Forward .................................................... 54
4.12.2 Skype to PSTN Call Forward .................................................... 54
4.13 Other IM Mode .................................................................................... 55
5. FAQs .............................................................................................................. 58
6. Regulation ...................................................................................................... 72

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Summary of Contents for GodEngine ST-1002

  • Page 1: Table Of Contents

    2.1 Install Skype and Quick Start ..............6 2.2 Set a Speed-Dial Number ..............17 3. Setup ST-1002 ....................19 3.1 ST-1002 Hardware Setup ..............19 3.2 ST-1002 Software Setup ............... 20 4. Use ST-1002 ....................28 4.1 Before Making a Call ................28 4.2 ST-1002 Icons ..................
  • Page 2: Introduction

    ST-1002 quickly. For any questions about this product, please refer to the ST-1002 user manual or ST-1002 on-line help. On-line help can be read from the ST-1002 system tray icon at the right-bottom corner of Windows desktop once the ST-1002 AP program is installed. Also, FAQs (Frequently Asked Questions) can be found from on-line help and user manual.
  • Page 3: Package Contents

    1.1 Package Contents ST-1002 VoIP USB Adapter Type B USB cable(Male A to male B) Installation CD including ST-1002 AP setup program, quick installation guide and user manual 1.2 Product Specification Model Number ST-1002 Dimensions L x W X H: 95 X 66 X 22 mm...
  • Page 4 ST-1002 is at PSTN mode by default (even without PC) for emergency call Mobility Connect Skype through your phone, no need of microphone and speaker Support various cordless phones including DECT, 2.4GHz, 900 MHz or others Simplicity Support Skype/ SkypeOut speed dial and SkypeOut direct number dial...
  • Page 5: Minimum System Requirements

    Support call waiting (Skype PSTN) 1.4 Minimum System Requirements To keep normal functions of ST-1002, user needs to make sure his/her system to meet the following minimum requirements: One Computer running at 800 MHz or better, 128 MB RAM with a USB port,...
  • Page 6: Install Skype Software

    2. Install Skype Software The first step of setting up ST-1002 is to install Skype on the computer. This chapter describes Skype version 2.5 installation procedures in two sections: Install Skype and Quick Start and Set a Speed-Dial Number. 2.1 Install Skype and Quick Start If Skype has been installed, check if it is the version which ST-1002 claims to support as ST-1002 user manual section 1.4...
  • Page 7 5. If user choose Options button in the previous step. An Options window will pop up and user can choose preferred installation folder by Browse. User can choose to check boxes for Create a desktop icon, Launch Skype after installation, or Start Skype when the computer starts. Then click Install.
  • Page 8 Note: user can always click Back to go back to the previous step. 6. After installation, Skype will ask for Create Account. Then click Next.
  • Page 9 7. User can provide e–mail address and country information and then click Sign...
  • Page 10 8. A Getting Started window comes up. Press Start button to get a simple guide for setting up Skype.
  • Page 11 9. The next window will help user to check your sound settings by making a Skype test call. Click Next.
  • Page 12 10.The next window will guide user to add friends to user’s Skype contact list. Click Next.
  • Page 13 11. Then user can try to call friends. Click Next.
  • Page 14 12. Next window will guide user to call ordinary phones with Skype(SkypeOut) and click Finish.
  • Page 15 13. Next, Skype main window will pop up and user can start to enjoy Skype.
  • Page 16 14. When a new Skype contact calls you, Skype will ask for your authorization. User can make own decisions and click OK.
  • Page 17: Set A Speed-Dial Number

    2.2 Set a Speed-Dial Number From the main Skype window, select the “Contacts” tab, choose a contact name and right-click on the contact name and select “Set Speed-Dial” in the appearing menu.
  • Page 18 In the next window, enter a one or two digits speed-dial number. Then click The speed-dial number is set to the contact. Follow the same procedure to set a Speed-Dial Number to the other contacts.
  • Page 19: Setup St-1002

    3. Setup ST-1002 3.1 ST-1002 Hardware Setup Get the ST-1002 from ST-1002 package. Connect ST-1002 USB port with user computer USB port through the USB cable. Connect one telephone cable between the Phone port of ST-1002 and the telephone RJ11 port.
  • Page 20: St-1002 Software Setup

    After the installation of the Skype software and the ST-1002 hardware setup, the next step is to install the ST-1002 AP (Application Program) software into the computer. To install the ST-1002 AP software: After the ST-1002 is connected to the computer, it will take up to 15 seconds...
  • Page 21 “Found New Hardware” window to appear. Insert the Installation CD into the CD-ROM drive of the computer. Double click the setup.exe file. Then follow the instructions to install the ST-1002 AP program. In Windows 2000, user might get below “Digital Signature Not Found” window.
  • Page 22 Then next window will recommend user to close other application programs before continuing to install. After other applications are closed, click Next. The “Select Setup Language” window pops up. Choose a preferred language by scrolling down the selection bar. After choosing the language, click OK.
  • Page 23 The “Welcome to the ST-1002 Setup Wizard” appears. Read the on-screen instructions and click Next. In the next window, check the box of “I accept the agreement” after reading the agreement carefully. Then Click Next. Note: User can click Back to go back to the previous step anytime during...
  • Page 24 If this is not a preferred folder for user, click Browse and choose a folder from the list. After deciding folder for the installation, click Next. In the next window, choose a preferred folder for ST-1002 program’s shortcuts in Start Menu folder. A default folder will appear. If this is not a preferred folder, click Browse and choose a folder from the list.
  • Page 25 10. The next window is to create the Desktop icon or the Quick Launch icon. Check the appropriate box as desired. After ST-1002 AP is launched, the Desktop icon will appear on the computer desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen.
  • Page 26 If not, click Install to start the installation. 12. In the next window, user can choose to launch ST-1002. Check the “Launch ST-1002” box (default is enable). Click Finish to finish the setup. 13. If user chooses to launch ST-1002 in previous step, Skype will invoke one warning window “Another program wants to use Skype”.
  • Page 27 Check the appropriate box. Then click OK. Note: Please do not choose the option of “Do not allow this program to use Skype”. If this option has been chosen, and user still wants to use ST-1002, please refer to Q6 of Chapter 5 FAQs for solution.
  • Page 28: Use St-1002

    The computer is connected to the Internet ST-1002 is connected to one computer USB port A telephone is connected to the ST-1002 Phone port and ST-1002 Line port is connected to PSTN line via phone cables A Skype program version 2.5 or above is installed and launched...
  • Page 29: St-1002 Icons

    Help from ST-1002 system tray icon. On-line help supports language English, Traditional Chinese and Simplified Chinese. IM Mode can be an audio device for other IM/Softphone. Exit will close ST-1002 AP (Application Program) program.
  • Page 30 User chooses either OK or Apply button, the new setting will be saved and user has the updated setting when user launches ST-1002 again. User can use Cancel button to cancel the changes and Option dialogue closes immediately.
  • Page 31: General Setting Page

    4.3.2 General Setting Page This option dialogue provides the basic operation settings, including Default operation mode setting & switch key, Phone/Line connection, Language, Auto start up, Initial ring, and Skype window pop-out.
  • Page 32 Default operation mode setting & switch key ST-1002 supports either VoIP or PSTN default operation mode. User can distinguish which operation mode by the different dial tones. When user selects VoIP as the default operation mode, user can dial a Skype call directly after user picks up phone.
  • Page 33 Language Three languages are available: English, Simplified Chinese, and Traditional Chinese. If user installs ST-1002 in the operation system whose language is not in our supported languages list, then Language will be set to English automatically. The default language is determined by the “Select Setup Language” setting during ST-1002 setup program is installing.
  • Page 34: Audio Setting Page

    Area code box and chooses the correct area code. Then user can make a local SkypeOut call without dialing area code. 4.3.3 Audio Setting Page In Audio setting page, user can change audio settings including ST-1002 device volume control and Windows default audio device setting. ST-1002 device volume control...
  • Page 35: Multi-Call And Conference Setting Page

    Notice: If user attempts to change ST-1002 volume from Sounds and Audio Devices in control panel, ST-1002 program will adjust the volume to its default value. If user attempts to change ST-1002's microphone volume from Sounds and Audio Devices in control panel and the volume exceeds ST-1002's default value, ST-1002 will adjust the volume to its maximum value.
  • Page 36: Phone Setting Page

    Multi-Call setting & Function key When Multi-Call function is enabled, the function keys for Multi-call are “*1”. Then user can make a one-on-one talk with the maximum of 3 Skype contacts and 1 PSTN contact during the same period of time. User can switch talk within the reserved Skype/PSTN calls by pressing function keys ”*1”.
  • Page 37 This feature also allows user to set the appropriate settings of busy tone when ST-1002 is connected with one PBX for different application. By selecting a country, the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country.
  • Page 38: Call Forward Setting Page

    4.3.6 Call Forward Setting Page This page provides two kinds of Call Forward settings including Incoming PSTN call and Incoming Skype call.
  • Page 39 Incoming PSTN call Forward incoming PSTN to Skype User can utilize this device remotely to make a long distance or international SkypeOut call through PSTN to Skype forwarding function by checking Forward incoming PSTN to Skype box. Default is disable. Ring time before forward User can choose preferred Ring time before forward.
  • Page 40 Default is 1 second. Forward to any Skype number Only this option is also enabled, then user can make a PSTN to any Skype/SkypeOut forwarding. Default is disable. Password for any Skype call User needs to type up to 6 digits 0~9 Arabic numerals as password to prevent unwanted Skype/SkypeOut call forwarding.
  • Page 41: Cheese Button Setting Page & Usage

    Password for any phone number User needs to type up to 6 digits 0~9 Arabic numerals as password to prevent unwanted PSTN call forwarding. This password can protect user from any unwanted PSTN call forwarding. Suggest user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary.
  • Page 42 2. User might need to use ”*” in the phone number to add delay for PSTN line to dial out in some cases. 3. ST-1002 has a live-update of Skype status for contacts in Cheese Button list. However, Refresh button in below figure is for user to easily and immediately update the new added or removed contacts after ST-1002 AP is launched.
  • Page 43: Make A Skype/Pstn Call

    4.4 Make a Skype/PSTN Call Make an internet phone call or a PSTN call using ST-1002. User might encounter trouble for service call such as 800 when user presses“*”or “#” key during the service call. Default Operation mode: PSTN Pick up the phone receiver and user can find ST-1002 green color LED solid-on.
  • Page 44: Make A Skypeout Call

    If user needs to make a PSTN call, user can press “#” key from phone keypad to switch to PSTN mode. Then ST-1002 green LED is solid-on and a familiar PSTN dial tone comes up. User can make a regular PSTN call just as user did in the past.
  • Page 45 phone keypad without the effort of making SkypeOut contact. SkypeOut call number format is 00 or “+” key + country code + local PSTN/Mobile number. For example, user can make a call to U.S.A. by pressing 00-1-408-888-8888. For Skype version later than version 2.5, user can omit 00 + country code when making a SkypeOut call by selecting a corresponding country after clicking Dial tab as below figure.
  • Page 46 User will hear a busy tone if the SkypeOut contact doesn’t answer the call. Please refer to item 4 of Make a Skype/PSTN call section for more information about busy tone. User can't call contact’s office number through SkypeOut by adding “*”key between office number and extension number.
  • Page 47: Answer A Call

    4.6 Answer a Call Pick up the phone receiver and proceed with the call when the phone rings. Use the Skype window interface to answer a Skype call. When there is an incoming Skype/SkypeIn call, click the Call/Answer button at the bottom of the Skype window with the mouse or keyboard.
  • Page 48: Skype Caller Id

    Voicemail or make another call. 4.9 Skype Caller ID ST-1002 can support Type I FSK Caller ID for Skype call. If ST-1002 is connected to one phone with FSK Caller ID support, then user can see the caller's Skype account from display screen when there is an incoming Skype call and the phone is on-hook.
  • Page 49: Make A Multi-Call

    by default and user wants to press “#” key from phone keypad to switch to VoIP mode and redial contact’s Skype speed dial number, it might not work. The displayed calling time will be the callee's PC local time and the time displayed will also be decided by the phone supporting format and whether the phone supports time display or not.
  • Page 50: Make A Pstn/Skype Multi-Call

    4.10.2 Make a PSTN/Skype Multi-Call In order to prevent possible troubles when user presses “*”key during a PSTN service call such as 800, we need user to start a Multi-Call from a Skype call. User can’t make a PSTN call first and then add another Skype contacts for a Multi-Call. User can follow previous section - Make a Skype Multi-Call to add Skype...
  • Page 51: Switch Calls In A Multi-Call

    4.10.3 Switch calls in a Multi-Call When user wants to switch between contacts in a Multi-Call, he/she can press the ” *”and “1” keys and soon there is a Skype dial tone coming up. Pressing the “*”and “1” keys again after the dial tone, the talk is then switched to the next reserved call.
  • Page 52: Make A Conference Call

    4.11 Make a Conference Call User must make sure Conference call function is enable and the function key is “ *2” . User should be able to setup a one-on-many talk with the maximum of 4 Skype users and 1 PSTN user simultaneously, but it can only be started when user is on a Skype call.
  • Page 53: Hang Up A Conference Call

    Skype-Forward to-PSTN call after appropriate boxes are checked and forward numbers are assigned. Important notes: 1. User needs to make sure the international busy tone in ST-1002 GUI Phone Setting Page is correctly set, otherwise Call Forward function might not work properly.
  • Page 54: Pstn To Skype Call Forward

    The first one is user can make a Skype call to ST-1002 remotely. Then user can make any PSTN call through Call Forward function with password protection. The second option is to set...
  • Page 55: Other Im Mode

    ST-1002 as the audio device from IM’s audio device setting when ST-1002 is connected to a PC. After making/receiving a call from a PC, user can pick up the phone connected with ST-1002 for conversation. For IMs without audio device...
  • Page 56 In different default operation mode as below figure, call operation will be different when ST-1002 enters into IM Mode. When ST-1002 is set in IM Mode and the default operation mode is VOIP, user can press “#” key from phone keypad to switch to PSTN mode, after hearing the familiar PSTN dial tone, user can make regular PSTN calls just as did before.
  • Page 57 How to answer the interrupt PSTN call. When ST-1002 is set in IM Mode and the default operation mode is VOIP, user can pick up phone to take to the contact after making or answering an IM call from PC.
  • Page 58: Faqs

    (a) After ST-1002 and Skype version 3.6.0.248 or above are installed and launched, user might get above pop up window to ask user to accept or deny ST-1002 to access Skype. The pop up window just shows up for around 3 seconds. If user clicks the pop up window, there will be one new event and possible one plugin authorization for ST-1002.exe shown in Skype main window as below.
  • Page 59 Q2: Why ST-1002 doesn’t work after ST-1002 setup program is installed in Windows Vista? A: For Windows Vista, user needs to manually launch ST-1002 again after ST-1002 setup program in installed. From “All Programs” of Windows start menu or ST-1002 icon in Windows desk, user can launch ST-1002 program. For Windows XP and Windows 2000, ST-1002 will automatically be launched after setup program finishes installation in default.
  • Page 60 Hear the PSTN dial tone when you pick up the phone receiver and ST-1002 LED is solid green if the default operation mode of Option dialogue in ST-1002 system tray icon is PSTN. ST-1002 LED will turn solid blue if you press “#” key and will hear a different Skype dial tone.
  • Page 63 "Another program wants to use Skype". If you choose "Do not allow this program to use Skype", but still want to use ST-1002, please go to the Skype window main menu Tools and choose Options. In the next window, choose...
  • Page 64 "Related Tasks" on the lower side of the window. There will be a "Manage API Access Control" window coming up. Scroll down the bar to find device Name: ST-1002.exe. "Not allowed to use Skype". Choose this device and click Change button to get the warning window "Another program wants to use Skype" and make proper choice like "Allow this program to use Skype, but ask again in the...
  • Page 66 ST-1002 into another USB port and install ST-1002 AP program and it worked perfect. Later on if user plugged ST-1002 into the USB port which user 1 time plugged in, then user might have problem to use ST-1002 unless user re-install ST-1002 AP program.
  • Page 67 Q10: Why can't I hear dial-tone when I pick up the handset? A: a. If the default operation mode of Option dialogue in ST-1002 system tray icon at the right-bottom corner of Windows desktop is VoIP, user can press “#” key to switch to PSTN mode and check whether there is familiar PSTN dial tone or not.
  • Page 68 Q12: After I connected ST-1002 with my computer, I couldn't hear music or voice from my computer. What can be done so that I can listen to music from the original sound device? A: Right-click the "volume" system tray icon at the right-bottom corner of Windows desktop, choose "Adjust Audio Properties".
  • Page 69 Q13: Do I need to restart my computer whenever I re-plug the ST-1002? A: There is no need to restart the computer, but we suggest that you re-open your Skype software, then launch ST-1002. We recommend that you plug in the ST-1002 first then launch ST-1002 AP program and close the ST-1002 AP program first before you un-plug the ST-1002.
  • Page 70 Q20: Why can't I use existing Skype audio devices after ST-1002 is installed? A: After ST-1002 is installed, Skype sound device will be set as ST-1002 as figure in FAQ 11. If user wants to use other Skype device, user can change Skype sound device as the one user wants to use.
  • Page 71 ST-1002 AP can work with the new update seamlessly. You should be able to adopt it for basic Skype talk, but you always can download the latest ST-1002 AP program from our web site or get help from our supporting people.
  • Page 72: Regulation

    6. Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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