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SkyATA-102 User Manual
1. Introduction .......................................................................................................3
1.1 Package Contents ...................................................................................4
1.2 Product Specification ...............................................................................4
1.3 Main Features..........................................................................................4
1.4 Minimum System Requirements ..............................................................6
1.5 SkyATA-102 LED.....................................................................................6
2. Install Skype Software ......................................................................................6
2.1 Install Skype and Quick Start...................................................................7
2.2 Set a Speed-Dial Number ......................................................................18
3. Setup SkyATA-102 .........................................................................................19
3.1 SkyATA-102 Hardware Setup................................................................19
3.2 SkyATA-102 Software Setup .................................................................21
4. Use SkyATA-102 ............................................................................................29
4.1 Before Making a Call .............................................................................29
4.2 SkyATA-102 Icons .................................................................................30
4.3 SkyATA-102 GUI ...................................................................................31
4.3.1 Option ..........................................................................................31
4.3.2 General Setting Page ..................................................................33
4.3.3 Speed Dial Setting Page..............................................................36
4.3.4 Audio Setting Page ......................................................................37
4.3.5 Multi-Call and Conference Setting Page......................................39
4.3.6 Phone Setting Page.....................................................................41
4.3.7 Call Forward Setting Page...........................................................43
4.3.8 Cheese Button Setting Page & Usage.........................................46
4.4 Make a Skype/PSTN Call ......................................................................48
4.5 Make a SkypeOut Call ...........................................................................49
4.6 Answer a Call.........................................................................................52
4.7 End a Call ..............................................................................................52
4.8 Use Skype Voicemail .............................................................................52
4.9 Skype Caller ID......................................................................................53
4.10 Make a Multi-Call .................................................................................54
4.10.1 Make a Skype Multi-Call ............................................................55
4.10.2 Make a PSTN/Skype Multi-Call .................................................56
4.10.3 Switch calls in a Multi-Call .........................................................57
4.10.4 Hang up the current call.............................................................57
Table of Contents
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Page 1: Table Of Contents
2.1 Install Skype and Quick Start..............7 2.2 Set a Speed-Dial Number ..............18 3. Setup SkyATA-102 ..................19 3.1 SkyATA-102 Hardware Setup..............19 3.2 SkyATA-102 Software Setup ..............21 4. Use SkyATA-102 ....................29 4.1 Before Making a Call ................29 4.2 SkyATA-102 Icons .................30 4.3 SkyATA-102 GUI ...................31 ... - Page 2 4.10.5 End all calls ................58 4.11 Make a Conference Call ..............58 4.11.1 Make a PSTN/Skype Conference Call........60 4.11.2 Hang up a Conference Call ............61 4.12 How to use Call Forward..............61 4.12.1 PSTN to Skype Call Forward.............61 4.12.2 Skype to PSTN Call Forward.............63 4.13 Skype Remote Monitor ................65 ...
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Page 3: Introduction
SkyATA-102 quickly. For any questions about this product, please refer to the SkyATA-102 user manual or SkyATA-102 on-line help. On-line help can be read from the SkyATA-102 system tray icon at the right-bottom corner of Windows desktop once the SkyATA-102 AP program is installed. -
Page 4: Package Contents
SkyATA-102 VoIP USB Adapter Type B USB cable(Male A to male B) Installation CD including SkyATA-102 AP setup program, quick installation guide and user manual 1.2 Product Specification Model Number SkyATA-102 Dimensions L x W X H: 95 X 66 X 22 mm... - Page 5 SkyATA-102 is at PSTN mode by default (even without PC) for emergency call Mobility Connect Skype through your phone, no need of microphone and speaker Support various cordless phones including DECT, 2.4GHz, 900 MHz or others Simplicity ...
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Page 6: Minimum System Requirements
1.5 SkyATA-102 LED 2. Install Skype Software The first step of setting up SkyATA-102 is to install Skype on the computer. This chapter describes Skype version 2.5 installation procedures in two sections: Install Skype and Quick Start and Set a Speed-Dial Number. -
Page 7: Install Skype And Quick Start
2.1 Install Skype and Quick Start If Skype has been installed, check if it is the version which SkyATA-102 claims to support as this user manual section 1.4 Minimum System Requirements. If the answer is yes, user can skip this section and go to the next section. If not, download the most updated Skype version. - Page 8 If user choose Options button in the previous step. An Options window will pop up and user can choose preferred installation folder by Browse. User can choose to check boxes for Create a desktop icon, Launch Skype after installation, or Start Skype when the computer starts. Then click Install.
- Page 9 Note: user can always click Back to go back to the previous step. After installation, Skype will ask for Create Account. Then click Next.
- Page 10 7. User can provide e–mail address and country information and then click Sign...
- Page 11 8. A Getting Started window comes up. Press Start button to get a simple guide for setting up Skype.
- Page 12 9. The next window will help user to check your sound settings by making a Skype test call. Click Next.
- Page 13 10. The next window will guide user to add friends to user’s Skype contact list. Click Next.
- Page 14 11. Then user can try to call friends. Click Next.
- Page 15 12. Next window will guide user to call ordinary phones with Skype(SkypeOut) and click Finish.
- Page 16 13. Next, Skype main window will pop up and user can start to enjoy Skype.
- Page 17 14. When a new Skype contact calls you, Skype will ask for your authorization. User can make own decisions and click OK.
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Page 18: Set A Speed-Dial Number
2.2 Set a Speed-Dial Number From the main Skype window, select the “Contacts” tab, choose a contact name and right-click on the contact name and select “Set Speed-Dial” in the appearing menu. -
Page 19: Setup Skyata-102
In the next window, enter a one or two digits speed-dial number. Then click The speed-dial number is set to the contact. Follow the same procedure to set a Speed-Dial Number to the other contacts. 3. Setup SkyATA-102 3.1 SkyATA-102 Hardware Setup Get the SkyATA-102 from SkyATA-102 package. - Page 20 Connect SkyATA-102 USB port with user computer USB port through the USB cable. Connect one telephone cable between the Phone port of SkyATA-102 and the telephone RJ11 port. Connect one telephone cable between the Line port of SkyATA-102 and PSTN line.
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Page 21: Skyata-102 Software Setup
After the installation of the Skype software and the SkyATA-102 hardware setup, the next step is to install the SkyATA-102 AP (Application Program) software into the computer. To install the SkyATA-102 AP software: After the SkyATA-102 is connected to the computer, it will take up to 15... - Page 22 “Found New Hardware” window to appear. Insert the Installation CD into the CD-ROM drive of the computer. Double click the setup.exe file. Then follow the instructions to install the SkyATA-102 AP program. In Windows 2000, user might get below “Digital Signature Not Found” window.
- Page 23 Then next window will recommend user to close other application programs before continuing to install. After other applications are closed, click Next. The “Select Setup Language” window pops up. Choose a preferred language by scrolling down the selection bar. After choosing the language, click OK.
- Page 24 The “Welcome to the SkyATA-102 Setup Wizard” appears. Read the on-screen instructions and click Next. In the next window, check the box of “I accept the agreement” after reading the agreement carefully. Then Click Next. Note: User can click Back to go back to the previous step anytime during...
- Page 25 If this is not a preferred folder for user, click Browse and choose a folder from the list. After deciding folder for the installation, click Next. In the next window, choose a preferred folder for SkyATA-102 program’s shortcuts in Start Menu folder. A default folder will appear. If this is not a...
- Page 26 10. The next window is to create the Desktop icon or the Quick Launch icon. Check the appropriate box as desired. After SkyATA-102 AP is launched, the Desktop icon will appear on the computer desktop and the Quick Launch icon...
- Page 27 Carefully examine the configurations. If configurations need to be changed, click Back to make necessary modifications. If not, click Install to start the installation. 12. In the next window, user can choose to launch SkyATA-102. Check the “Launch...
- Page 28 SkyATA-102” box (default is enable). Click Finish to finish the setup. 13. If user chooses to launch SkyATA-102 in previous step, Skype will invoke one warning window “Another program wants to use Skype”. Choose “Allow this program to use Skype” or “Allow this program to use Skype, but ask again in the future”.
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Page 29: Use Skyata-102
4. Use SkyATA-102 4.1 Before Making a Call Before making a call using SkyATA-102, please make sure the following requirements have been met:... -
Page 30: Skyata-102 Icons
SkyATA-102 is connected to one computer USB port A telephone is connected to the SkyATA-102 Phone port and SkyATA-102 Line port is connected to PSTN line via phone cables A Skype program version 2.5 or above is installed and launched ... -
Page 31: Skyata-102 Gui
4.3 SkyATA-102 GUI There are five choices (Option, About, Help, IM Mode and Exit) when user clicks SkyATA-102 system tray icon at the right-bottom corner of Windows desktop. Option has all settings for SkyATA-102. About will tell user SkyATA-102 AP software version. - Page 32 clicks the Apply button at the bottom of Option dialogue after making a new setting, the new setting will be activated immediately and user can continue to make more changes if necessary. User chooses either OK or Apply button, the new setting will be saved and user has the updated setting when user launches Sky911 again.
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Page 33: General Setting Page
4.3.2 General Setting Page This option dialogue provides the basic operation settings, including Default operation mode setting & switch key, Phone/Line connection, Language, Auto start up, Initial ring, Skype window pop-out, Call delay, SkypeOut country code and Area code. - Page 34 Default operation mode setting & switch key SkyATA-102 supports either VoIP or PSTN default operation mode. User can distinguish which operation mode by LED or the different dial tones. LED is blue for VoIP mode and green for PSTN mode.
- Page 35 Language Three languages are available: English, Simplified Chinese, and Traditional Chinese. If user installs SkyATA-102 in the operation system whose language is not in our supported languages list, then Language will be set to English automatically. The default language is determined by the “Select Setup Language” setting during SkyATA-102 setup program is installing.
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Page 36: Speed Dial Setting Page
If user's Skype version is earlier than Skype 4.0 and user has set some speed dial numbers in Skype GUI, these settings still work unless they conflict with the settings in SkyATA-102 Speed Dial setting page. If there is a speed dial setting conflict between both settings, SkyATA-102 will choose SkyATA-102... -
Page 37: Audio Setting Page
4.3.4 Audio Setting Page In Audio setting page, user can change audio settings including SkyATA-102 device volume control and Windows default audio device setting. - Page 38 To adjust the audio wave input and recording volume, drag the microphone volume scroll bar. Notice: If user attempts to change SkyATA-102 volume from Sounds and Audio Devices in control panel, SkyATA-102 program will adjust the volume to its default value. If user attempts to change SkyATA-102's microphone volume...
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Page 39: Multi-Call And Conference Setting Page
value. Windows default audio device setting User can select an audio device for other Windows application including audio in and audio out device. Some USB audio devices might change Windows default audio device. With this function, user can easily change Windows default audio device for different applications. - Page 40 Multi-Call setting & Function key When Multi-Call function is enabled, the function keys for Multi-call are “＊1”. Then user can make a one-on-one talk with the maximum of 3 Skype contacts and 1 PSTN contact during the same period of time. User can switch talk within the reserved Skype/PSTN calls by pressing function keys ”＊1”.
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Page 41: Phone Setting Page
one PSTN contact simultaneously. For detailed operation instructions, please refer to this user manual section 4.11 Make a Conference Call. The default setting for Conference is enable. 4.3.6 Phone Setting Page This page provides the related configurations about phone settings, such as Ring signal frequency selection and International busy tone setting which includes Country selection and User’s busy tone parameter setting. - Page 42 The default international busy tone country setting is decided by the “Select Setup Language” selection when SkyATA-102 is installed. For example, when user selects English, the default country will be United States. SkyATA-102 supports busy tone for 23 countries now.
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Page 43: Call Forward Setting Page
4.3.7 Call Forward Setting Page This page provides two kinds of Call Forward settings including Incoming PSTN call and Incoming Skype call. - Page 44 Incoming PSTN call Forward incoming PSTN to Skype User can utilize this device remotely to make a long distance or international SkypeOut call through PSTN to Skype forwarding function by checking Forward incoming PSTN to Skype box. Default is disable. Ring time before forward User can choose preferred Ring time before forward.
- Page 45 Default is 1 second. Forward to any Skype number Only this option is also enabled, then user can make a PSTN to any Skype/SkypeOut forwarding. Default is disable. Password for any Skype call User needs to type up to 6 digits 0~9 Arabic numerals as password to prevent unwanted Skype/SkypeOut call forwarding.
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Page 46: Cheese Button Setting Page & Usage
Password for any phone number User needs to type up to 6 digits 0~9 Arabic numerals as password to prevent unwanted PSTN call forwarding. This password can protect user from any unwanted PSTN call forwarding. Suggest user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary. - Page 47 2. User might need to use ”＊” in the phone number to add delay for PSTN line to dial out in some cases. 3. SkyATA-102 has a live-update of Skype status for contacts in Cheese Button list. However, Refresh button in below figure is for user to easily and immediately update the new added or removed contacts after SkyATA-102 AP is launched.
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Page 48: Make A Skype/Pstn Call
4.4 Make a Skype/PSTN Call Make an internet phone call or a PSTN call using SkyATA-102. User might encounter trouble for service call such as 800 when user presses“＊”or “#” key during the service call. Default Operation mode: PSTN Pick up the phone receiver and user can find SkyATA-102 green color LED... -
Page 49: Make A Skypeout Call
After hearing a familiar PSTN dial tone, user can make a regular PSTN call just as user did in the past. User can press “#” key from phone keypad and find SkyATA-102 blue color LED solid-on and then a Skype dial tone comes up. Dial the speed dial number of the Skype contact and wait for 3 seconds for the call to be dialed out. - Page 50 USA, Canada, Taiwan and China. When user's dialing number for these areas reaches a valid phone number, SkyATA-102 will dial out immediately. For other areas, user needs to add "#" key after the dialing number to call out immediately or wait for 5 seconds call delay.
- Page 51 User will hear a busy tone if the SkypeOut contact doesn’t answer the call. Please refer to this user manual Sec. 4.4 Make a Skype/PSTN call for more information about busy tone. User can't call contact’s office number through SkypeOut by adding “＊”key between office number and extension number.
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Page 52: Answer A Call
4.6 Answer a Call Pick up the phone receiver and proceed with the call when the phone rings. Use the Skype window interface to answer a Skype call. When there is an incoming Skype/SkypeIn call, click the Call/Answer button at the bottom of the Skype window with the mouse or keyboard. -
Page 53: Skype Caller Id
Voicemail or make another call. 4.9 Skype Caller ID SkyATA-102 can support Type I FSK Caller ID for Skype call. If SkyATA-102 is connected to one phone with FSK Caller ID support, then user can see the caller's... -
Page 54: Make A Multi-Call
Skype speed dial number, however, please make sure SkyATA-102 is at VoIP mode by default. If SkyATA-102 is at PSTN mode by default and user wants to press “#” key from phone keypad to switch to VoIP mode and redial contact’s Skype speed dial number, it might not work. -
Page 55: Make A Skype Multi-Call
Note: 1. In order to prevent possible troubles when user presses“＊”key during a PSTN service call such as 800, we need user to start a Multi-Call from a Skype call. User can’t make a PSTN call first and then add another Skype contacts for a Multi-Call. -
Page 56: Make A Pstn/Skype Multi-Call
time to add another Skype contact by dialing the speed dial number(followed by “#＂key for an immediate call). The same procedure can be repeated until the maximum of 3 Skype contacts have been added. 2. User can also use the Skype window interface to make a Multi-Call. Then pick up the phone receiver and wait for the contacts to proceed with the call. -
Page 57: Switch Calls In A Multi-Call
call and get a Skype dial tone. Then add a new PSTN call for the Multi-Call. Add the waiting call into a Multi-call during a PSTN call: When user is talking with a PSTN contact and there is another Skype call coming, user will hear an interrupt tone. -
Page 58: End All Calls
Multi-Call function key “＊1” again. When user makes a Multi-Call to a contact with an answering machine phone, user can decide to hang up the call by pressing “＊” key when the call enters contact’s answering machine voice mailbox. Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing Multi-Call function key “＊1”. - Page 59 User should be able to setup a one-on-many talk with the maximum of 4 Skype users and 1 PSTN user simultaneously, but it can only be started when user is on a Skype call. In order to prevent possible troubles when user presses“＊”key during a PSTN service call such as 800, we need user to start a Conference call from a Skype call.
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Page 60: Make A Pstn/Skype Conference Call
4.11.1 Make a PSTN/Skype Conference Call In order to prevent possible troubles when user presses “＊”key during a PSTN service call such as 800, we need user to start a Conference call from a Skype call. User can’t make a PSTN call first and then add another Skype contacts for a Conference call. -
Page 61: Hang Up A Conference Call
User can hang up the phone to close the Conference call. 4.12 How to use Call Forward User can use SkyATA-102 Call Forward function to either make a PSTN-Forward to-Skype call or make a Skype-Forward to-PSTN call after appropriate boxes are checked and forward numbers are assigned. - Page 62 Then user can make a PSTN call remotely to SkyATA-102 PSTN line. With “Forward incoming PSTN to Skype” and "Forward to any Skype number" function enabled, user can make any Skype/SkypeOut call through call forwarding function with or without password protection. User needs to press password +"＊" (or"＊" only if user doesn’t set password) from phone keypad after the PSTN call is connected and...
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Page 63: Skype To Pstn Call Forward
the call will be disconnected. And the delay between any two continuous dialing digits can't exceed 3 seconds, or the forwarding calling number might be partially dialed out. With PSTN to Skype Call Forward function enabled, user can set a pre-assigned Skype number to get the regular PSTN call when the incoming PSTN call can’t be picked up within the preset ring time. - Page 64 The first one is user can make a Skype call to SkyATA-102 remotely. Then user can make any PSTN call through Call Forward function with password protection. The second option is to set up a Pre-assigned PSTN number in advance and any incoming Skype call will be forwarded to the Pre-assigned PSTN number if user doesn’t answer the call within...
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Page 65: Skype Remote Monitor
And it is easy and free. With Remote Monitor function enabled, user can make a Skype call to home’s Skype account which is running with SkyATA-102. (Don’t set Skype’s built-in call forwarding function in home’s Skype account or login this Skype account in another PC. - Page 66 Skype calls will be picked up automatically by SkyATA-102 and there is no ring for the phone connected with SkyATA-102 until two beeps are heard by caller and caller doesn’t press any key within 5 seconds. If SkyATA-102 doesn’t receive any phone key/DTMF tone after two beeps from the caller within 5...
- Page 67 It is strongly recommended to check if Skype can find the camera which user will use for Skype remote monitor and test it before using it. From Skype main window, choose Tools->Options->Video Settings as below figure. User can adjust camera angle for the space which user wants to monitor.
- Page 68 Microphone and Speakers as the built-in microphone and speaker of camera. When remote monitor function is disabled, SkyATA-102 will automatically change Skype Microphone and Speakers back to SkyATA-102 and user needs to make the change again when he/she wants to use this feature.
- Page 69 ＊" key within 5 seconds through Skype keypad, PC keyboard or Skype device. If the input is correct, SkyATA-102 will enable Skype video. If the input is incorrect, the call will be disconnected. User can still use the assigned Skype account to make a call to the Skype account running with SkyATA-102 for general voice talk if user doesn’t...
- Page 70 running, user can disable “When Call Forwarding or Remote Monitor function is enabled, PC won’t enter into power saving mode “setting. But user needs to wake up the PC remotely (like sending Magic Packets) or turn on PC automatically via software program when user wants to use this function.
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Page 71: Skype Recording
My document/Skype record folder. User can manually delete it. User can click SkyATA-102 tray icon at the right-bottom corner of Windows desktop with right mouse and choose Skype Recording, then Skype Recording window will pop out. - Page 72 If user clicks “Setting” button, below Skype recording setting page will pop out. After finishing setting changes, please press OK button to save the changes. Record file path: The default folder is My document/Skype record. User can choose own preferred folder. Record source option：User can choose to record voices from caller &...
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Page 73: Other Im Mode
Windows Live Messenger/MSN, Yahoo! Messenger, ..., etc as an audio device by choosing IM mode from SkyATA-102 system tray icon at the right bottom corner of Windows desktop. But user can’t press phone keypad to make or answer a call. - Page 74 SkyATA-102 as the audio device from IM’s audio device setting when SkyATA-102 is connected to a PC. After making/receiving a call from a PC, user can pick up the phone connected with SkyATA-102 for conversation. For IMs without audio device setting GUI, user can set PC system audio device as SkyATA-102.
- Page 75 When SkyATA-102 is set in IM Mode and the default operation mode is VOIP, user can press “#” key from phone keypad to switch to PSTN mode, after hearing the familiar PSTN dial tone, user can make regular PSTN calls just as did before. If the default operation mode is PSTN, user just picks up phone and makes regular PSTN calls.
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Page 76: Faqs
PC USB port? A: SkyATA-102 is quite different with regular USB devices like USB keyboard or mouse. It needs 5V, 500mA power from the USB port. If SkyATA-102 can't work properly after this device is successfully installed, please unplug this device and... - Page 77 SkyATA-102 to access Skype. The pop up window just shows up for around 3 seconds. If user clicks the pop up window, there will be one new event and possible one plugin authorization for SkyATA-102.exe shown in Skype main...
- Page 78 Q3: Why SkyATA-102 doesn’t work after SkyATA-102 setup program is installed in Windows Vista? A: For Windows Vista, user needs to manually launch SkyATA-102 again after SkyATA-102 setup program in installed. From “All Programs” of Windows start menu or SkyATA-102 icon in Windows desk, user can launch SkyATA-102 program.
- Page 79 SkyATA-102 system tray icon or not. b. Hear the PSTN dial tone when you pick up the phone receiver and SkyATA-102 LED is solid green if the default operation mode of Option dialogue in SkyATA-102 system tray icon is PSTN.
- Page 82 "Another program wants to use Skype". If you choose "Do not allow this program to use Skype", but still want to use SkyATA-102, please go to the Skype window main menu Tools and choose Options. In the next window,...
- Page 83 Skype” in "Related Tasks" on the lower side of the window. There will be a "Manage API Access Control" window coming up. Scroll down the bar to find device Name: SkyATA-102.exe. "Not allowed to use Skype". Choose this device and click Change button to get the warning window "Another program wants to use Skype"...
- Page 85 A: We strongly recommend user to install SkyATA-102 AP program when user 1 time plugs SkyATA-102 into one certain USB port of any Windows 2000 system. Or user needs to remember to plug SkyATA-102 into the same USB port which user 1...
- Page 86 Q11: Why can't I hear dial-tone when I pick up the handset? A: a. If the default operation mode of Option dialogue in SkyATA-102 system tray icon at the right-bottom corner of Windows desktop is VoIP, user can press “#”...
- Page 87 Q12: Why can't I hear any voice after I pick up phone receiver and Skype shows connected when I make or answer a call? A: Make sure SkyATA-102 has been chosen as the Skype sound device for Audio In/Out. Go to the Skype window main menu Tools and choose Options. In the next window, click "Sound Devices"...
- Page 88 Q13: After I connected SkyATA-102 with my computer, I couldn't hear music or voice from my computer. What can be done so that I can listen to music from the original sound device? A: Right-click the "volume" system tray icon at the right-bottom corner of Windows desktop, choose "Adjust Audio Properties".
- Page 89 Q14: Do I need to restart my computer whenever I re-plug the SkyATA-102? A: There is no need to restart the computer, but we suggest that you re-open your Skype software, then launch SkyATA-102. We recommend that you plug in the Sky911 first then launch SkyATA-102 AP program and close the SkyATA-102 AP program first before you un-plug the SkyATA-102.
- Page 90 A: After SkyATA-102 is installed, Skype sound device will be set as Sky911 SkyATA-102 as figure in FAQ 12. If user wants to use other Skype device, user can change Skype sound device as the one user wants to use. Similarly, user needs to change Skype sound device as SkyATA-102 if other Skype USB audio device is adopted first and then user wants to use SkyATA-102.
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Page 91: Regulation
Skype contacts for a Multi-Call or Conference call. However, user can invite the incoming Skype call for a Multi-Call when user is on a PSTN call. Q24: Can I use Skype version later than SkyATA-102 claims to support in this user manual Section 1.4Minimum System... - Page 92 installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter- ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by implementing one or more of the following measures: ...
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