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CONDENSING TANKLESS GAS WATER HEATER
Installation Manual
Model : UT199DV (GQ-C3260WX-FF PB US)
WARNING
If the information in these instructions is not
followed exactly, a fire or explosion may result
causing property damage, personal injury or
death.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use
any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
FOR USE IN RESIDENTIAL OR MANUFACTURED HOME APPLICATIONS.
Installation must conform with local codes, or in the absence of local codes, the National Fuel Gas Code, ANSI Z223.1 / NFPA
54 - latest edition and/or the Natural Gas and Propane Installation Code CSA B149.1 - latest edition.
When applicable, installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR,
Part 3280 or the Canadian Standard CAN/CSA-Z240 MH Mobile Homes, Series M86.
PB Heat reserves the right to discontinue, or change at any time, the designs and/or specifications of its products without
notice.
Contact Pavilion Customer Center at 1-855-443-8468, if you have any questions or concerns.
PB HEAT, LLC
CAUTION
Requests to Installers
• In order to use the Water Heater safely, read
this installation manual carefully, and follow the
installation instructions.
• Failures and damage caused by erroneous work
or work not as instructed in this manual are not
covered by the Pavilion Limited Warranty.
• Check that the installation was done properly in
accordance with this Installation Manual upon
completion.
• After completing installation, either place this
Installation Manual and Owner's Guide (the
warranty registration information included) in
a plastic pouch and attach it to the side of the
Water Heater (or the inside of the pipe cover
or recess box if applicable), or hand it to the
customer to retain for future reference. For the
warranty conditions and limitations, see the
Owner's Guide.
SBB819E-1
Rev. 11/20
Low NOx Approved by SCAQMD
14 ng/J or 20 ppm
(Natural Gas Only)
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Table of Contents
Related Manuals for Pavilion GQ-C3260WX-FF PB US
Summary of Contents for Pavilion GQ-C3260WX-FF PB US
- Page 1 PB Heat reserves the right to discontinue, or change at any time, the designs and/or specifications of its products without notice. Contact Pavilion Customer Center at 1-855-443-8468, if you have any questions or concerns. Low NOx Approved by SCAQMD 14 ng/J or 20 ppm...
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Page 2: Table Of Contents
Contents Before Installation Connecting the Gas Supply About the Water Heater Connecting the Water Supply 2.1 Included Accessories ....... 5 8.1 Installation ........41 2.2 Optional Accessories ....... 5 8.2 Water treatment ......43 2.3 Field Purchased Accessories .... 6 Connecting the Condensate Drain 45 2.4 Specifications ........ - Page 3 1 Before Installation Potential dangers from accidents during installation and use are divided into the following four categories. Closely observe these warnings, they are critical to your safety. Indicates an imminently hazardous situation which, if not avoided, will result in death DANGER or serious injury.
- Page 4 including but not limited to decks and porches. CAUTION - The above requirements do not apply to a product installed in a room or structure separate Do Not Use Appliance for Purposes Other Than from the dwelling, building or structure used in Those Specified whole or in part for residential purposes.
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Page 5: About The Water Heater
2 About the Water Heater 2.1 Included Accessories Remote Controller Cord (26 ft (7.9 m)) (× 1) [Stock Code: 1810] The following accessories are included with the Water Heater. Check for any missing items before starting installation. PVC Concentric Termination (× 1) 2 in. -
Page 6: Field Purchased Accessories
(150psi). Scale Inhibitor (1 each) Damage to the Heat Exchanger caused by Scale Build-up is not covered by the Pavilion Limited Flex Vent 2 in. Kit – 25 ft Warranty. [Stock Code: 1824] To prevent the Heat Flex Vent 2 in. -
Page 7: Specifications
• Specifications may be changed without prior notice. • The capacity may differ slightly, depending on the water pressure, water supply, piping conditions, and water temperature. Item Specification Model Name UT199DV (GQ-C3260WX-FF PB US) Installation Indoor / Outdoor Wall mounted Type Air Supply / Exhaust Power Vented... -
Page 8: Dimensions
2.5 Dimensions WALL MOUNTING BRACKET 7×Φ0.2”[Φ6] (INCLUDED ACCESSORY) 16.0”[406] 0.3”[8] 14.1”[359] 10.2”[260] 5.1”[130] 1.1”[27] 3×0.5”[12]×1.6”[40]RECTANGLE HOLE 7.2”[183] 3.5”[89] 10.2”[260] 2.1”[5.3] 1.6”[40] 2.2”[56] 0.4”[10] 4×Φ0.5”[Φ13] 3.9”[100] 5.2”[132] 4×0.24”×0.6”[6×15]OBLONG HOLE 6.7”[169] 8.1”[206] 2×0.4”×0.24”[10×6]OBLONG HOLE About the Water Heater... - Page 9 <inch [mm]> 17.8”[452] 14.2”[362] HOT WATER OUTLET(3/4”) WATER DRAIN VALVE WATER DRAIN VALVE (WATER FILTER) COLD WATER INLET(3/4”) 18.5”[471] 17.8”[451] 5.1”[130] 10.5”[266] I.DΦ2.4”[Φ61] I.DΦ2.4”[Φ61] AIR INLET FLUE COLLAR (VIEW FROM BOTTOM) WATER DRAIN VALVE WIRING THROUGHWAY CONDENSATE DRAIN(1/2”) WIRING THROUGHWAY GAS INLET(3/4”) (AC120V) 1.7”[42]...
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Page 10: External View
2.6 External View Indoor Installation Indoor Installation Intake Pipe Exhaust Pipe Flex Vent 2 in. Conversion Kit Hot Water Valve Water Supply Valve Water Drain Valve (with Water Filter) Pressure Relief Valve Outdoor Installation Outdoor Vent Cap Gas Supply Valve Condensate Drain Pipe About the Water Heater... -
Page 11: Choosing An Installation Location
3 Choosing an Installation Location DANGER CAUTION Do not install in the following places Locate the vent terminal and make sure there are no obstacles around the termination for • A location where it is not free from obstacles exhaust to accumulate or be obstructed. and stagnant air. - Page 12 Perform suggested treatment and maintenance measures in reference to “8.2 Water Treatment”. Damage to the Water Heater as a result of the below is not covered by the Pavilion Limited Warranty. - Water in excess of 12 gpg (200 mg/L) of hardness...
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Page 13: Installation Clearances
ANSI Z223.1 / NFPA 54 - latest edition. In Canada, see the Natural Gas and Propane Installation For Venting Manufacturers Requirements, see the Code CSA B149.1 - latest edition for detailed Pavilion website (https://www.peerlessboilers.com/). requirements. 4.1 Indoor Installation Required Clearances From the Water Heater Maintain the clearances from both combustible and non-combustible materials. -
Page 14: Outdoor Installation
Cooking Equipment Surrounding the area of installation When utilizing an indoor air supply, if the Water [When installing the Water Heater in a common side Heater will be installed in the vicinity of a corridor] permanent kitchen range or stove that has the possibility of generating steam that contains fats the bottom edge of or oils, use a dividing plate or other measure to... -
Page 15: Installation Of The Water Heater
5 Installation of the Water Heater 5.1 Mounting the Water Heater to the 2. Hang the Water Heater on the Wall Mounting Bracket. wall Moun ng Bracket WARNING (Upper) Do not drop or apply unnecessary force to the appliance when installing. Internal parts may be damaged and may become highly dangerous. -
Page 16: Elevation Adjustment Above 2,000 Ft
5.2 Elevation Adjustment Above 2,000 ft 5.3 Filling the condensate container with water • Adjust the DIP switches as illustrated in the table below, if this Water Heater is installed at an DANGER altitude of 2,000 ft (610 m) or higher. •... -
Page 17: Venting The Water Heater
6 Venting the Water Heater • This Water Heater must be vented with plastic WARNING pipe materials as specified in the table below. Vent installations in Canada which utilize plastic CARBON MONOXIDE POISONING vent systems must comply with ULC S636. Follow all vent system requirements in accordance with relevant local or state [Exhaust Vent / Air Intake]... - Page 18 • Use only solid PVC / CPVC (schedule 40) or PP requirements are not observed. pipe. • Only listed manufacture specified vent parts • 2 in. or 3 in. schedule 80 pipe may also be used may be used for this appliance. Refer to the on this Water Heater, however the Btu/h input of manufacture’s literature for detailed information.
- Page 19 For 2 in. flexible PP material • Ensure at least 3 ft (0.9 m) or more distance between • Flex Vent 2 in. Kit may be used only in the near edge of the air accordance with the installation manual intake pipe or exhaust Vertical included with the kit.
- Page 20 Vent Material Bird Screen Parts # for longer vent runs, the Btu/h 2 in. (50 mm) PVC or CPVC Pavilion Stock Code: 1816 input of the Water Heater will be 3 in. (75 mm) PVC or CPVC Pavilion Stock Code: 1817 reduced by up to 9%.
- Page 21 [DIP Switch Adjustment] Maximum Vent Length Configurations (For flexible pipe for chimney) DIP switches Vent length condition [DuraVent® - Flex Through Chimney w/ Air Intake Less than 33 ft using 2 in. (50 mm) pipe ① (Only 3 in.)] The vent length condition setting depends on 33 ft or more using 2 in.
- Page 22 [Centrotherm® - Flex Through Chimney w/ Air Intake (Only 3 in.)] The vent length condition setting depends on the flexible pipe length, the rigid pipe length and number of elbows. Calculate an each ventilation system equivalent length, then adjust the DIP switch.
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Page 23: Select A Vent Type
This Water Heater is suitable for Common Vent System. To make a Common Vent System, refer 6.3 Select a Vent Type to the Common Vent installation manual or contact Pavilion Customer Center at https:// Direct Vent www.peerlessboilers.com/ or 1-855-443-8468 for Exhaust details. -
Page 24: Vent Pipe Installation (Direct Vent)
6.4 Vent Pipe Installation (Direct Vent) 6.4.1 Clearance Requirements from Vent Terminations to Building Openings [When supplying combustion air from the outdoors] • All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code, ANSI Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code CSA B149.1. [ D ] Vent Terminal Ven lated soffit... - Page 25 6.4.2 Horizontal Vent Termination For Horizontal Vent Termination - PVC/CPVC Material Only • Use a condensation drain if necessary. • In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally vented gas fuel equipment. Refer to the page 4 for more detail information. Ceiling Hanger Straps Exhaust...
- Page 26 Alternate Horizontal Vent Termination- PVC, CPVC or PP Material (When 3 ft (0.9 m) distance between Intake and Exhaust cannot be ensured.) WARNING • If the distance between the air inlet and exhaust vent terminations is too short, the Water Heater will draw in the exhaust gases through the intake.
- Page 27 For Horizontal PVC Concentric Termination - PVC/CPVC Material Only • The concentric termination may be shortened, but not lengthened from its original factory supplied length. • 2 in. (50 mm) or 3 in. (75 mm) PVC or CPVC pipe may be used with the concentric termination. Maintain the same vent pipe diameter from the Water Heater flue to the termination.
- Page 28 6.4.3 Vertical Vent Termination For Vertical Vent Termination - PVC, CPVC or PP Material About the termination • When choosing intake and exhaust terminations, you must use the same type of elbow (i.e. both 90° elbows). This will help with proper combustion by putting both terminations in the same pressure zone. •...
- Page 29 For Vertical PVC Concentric Termination - PVC/CPVC Material Only • The concentric termination may be shortened, but not lengthened from its original factory supplied length. • 2 in. (50 mm) or 3 in. (75 mm) PVC or CPVC pipe may be used with the concentric termination. Maintain the same vent pipe diameter from the Water Heater flue to the termination.
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Page 30: Vent Pipe Installation (Non-Direct Vent)
6.5 Vent Pipe Installation (Non-Direct Vent) 6.5.1 Clearance Requirements from Vent Terminations to Building Openings [Other than Direct Vent] • All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code, ANSI Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code CSA B149.1. [ D ] Vent Terminal Ventilated soffit... - Page 31 For Flex Vent 2 in. Conversion Kit 6.5.2 Consideration for Installation Flex Vent 2 in. Conversion Kit DANGER • When installing this Water Heater in an area with a large amount of lint such as a commercial Laundromat, direct vent (“DV”) system must be used.
- Page 32 6.5.3 Combustion Air NOTE Provide adequate combustion air so as to not create negative pressure within the building. • Supply combustion air to the Water Heater as per the National Fuel Gas Code, ANSI Z223.1 - latest edition and in Canada, in accordance with the Natural Gas and Propane Installation Code CSA B149.1 - latest edition.
- Page 33 6.5.4 Horizontal Vent Termination • Use a condensation drain if necessary. • In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally vented gas fuel equipment. Refer to the page 4 for more detail information. Either a tee or the Hood Termination termination may be used for the vent termination.
- Page 34 6.5.5 Vertical Vent Termination For SV Conversion Kit About the termination • Insert Bird Screen in End of 90° Elbow. Bird Screen is not supplied with water heater, order separately. • To prevent excessive condensation formation, only the vent termination should be located on the exterior of the building. •...
- Page 35 For Flex Vent 2 in. Conversion Kit WARNING The 2 in. Flex Vent application is only suitable for vertical vent configuration. About the termination To prevent excessive condensation formation, only the vent • The combustion termination should be located on air intake of any ≥...
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Page 36: Outdoor Installation
6.6 Outdoor Installation • When installing this Water Heater outdoors, the “Outdoor Vent Cap” must be used. • Refer to the instructions provided with Outdoor Vent Cap for additional detail. • Disconnect the electrical power and then turn ON DIP switch #2 if outdoor installation. Refer to page 56 for the location of the DIP switch bank and how to change the DIP switch. - Page 37 • If test pressures are in excess of 1/2 psi (3.5 kPa), kit. Improper installation of this kit will void the the appliance and its individual shut off valve Pavilion Limited Warranty. must be completely disconnected from the gas Conversion kits will only be shipped directly to the supply piping system during the test process.
- Page 38 Pipe Sizing [Calculation Example] A partial set of sizing tables are printed on page 40. • A gas shut off valve must be installed on the In cases where these tables are not appropriate, supply line. refer to the NFPA. •...
- Page 39 Final Check 4. • Enter the demand is the amount of gas flowing through a section of pipe in the table below. 1. Turn on and operate all gas appliances including - For natural gas, use total Btu/h rating/1000 the Water Heater. /h).
- Page 40 [Gas pipe sizing tables] • These tables are for reference only. Consult gas pipe manufacturer for actual pipe capacities. • It is an example of Schedule 40 Metallic Pipe. • (Only Table 1 - 4) Values in Table are in ft3 of Gas per Hour. Contact your gas supplier for Btu/ft3 ratings. For simplification of your calculations, 1 ft3 of Gas is approximately equivalent to 1,000 Btu.
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Page 41: Connecting The Water Supply
8 Connecting the Water Supply Pressure Relief Valve • Installation and service must be performed by a qualified plumber. • In the Commonwealth of Massachusetts, this • A pressure relief valve must be installed near the product must be installed by a licensed plumber hot water outlet that is rated in accordance with or gas fitter in accordance with the Massachusetts and complying with either The Standard for Relief... - Page 42 Cold water supply cold and hot water supply lines, then insulate the pipes completely. • Be sure to check the water pressure. • Be sure to also completely insulate the water - In order for the client to use the Water Heater supply valve and the cold and hot water comfortably, 15 to 150 psi* (103.4 to 1034 kPa) connections on the Water Heater.
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Page 43: Water Treatment
> 12 gpg Extremely Hard (> 200 mg/L) NOTE Damage to the Water Heater as a result of the items below is not covered by the Pavilion Limited Warranty. • Water in excess of 12 gpg (200 mg/L) of hardness •... - Page 44 Scale Build-up. Exchanger” on page 65. Refer to the “Procedure for flushing the Heat After completing the flushing, the code will be Exchanger” on page 65 or contact Pavilion reset. Customer Center for more information. (https:// www.peerlessboilers.com/ or 1-855-443-8468) To deactivate the code “C1#”, disconnect the red...
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Page 45: Connecting The Condensate Drain
NOTE Damage caused by improperly handled condensate is not covered by Floor drain the Pavilion Limited Warranty. MAINTAIN CLEARANCE Location of the condensate drain piping In climates where temperature routinely reaches [Condensate drain piping with pump] below freezing, do not drain the condensate to the outdoors. - Page 46 After installing the condensate drain piping • Make sure that there are no obstructions blocking the condensate drain line from discharging condensate. • Be sure to check that condensate is freely flowing from the condensate drain piping. Condensate will begin flowing out of the Water Heater within 15 minutes after operation has started.
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Page 47: Connecting Electricity
10 Connecting Electricity Ground Consult a qualified electrician for the electrical work. To prevent electrical shock, provide a ground with resistance less than 100 Ω. 10.1 Water Heater An electrician should do this work. NOTE • Do not connect the ground to the This appliance must be electrically grounded in city water or gas piping. -
Page 48: Recirculation Pump
Connecting the Remote Controller Cord 4. Locate Connector marked “PUMP” and insert pump power connector. 1. Check to make sure that the Remote Controller NOTE A dummy plug is inserted from the Cord has plenty of slack in order to reach the factory. -
Page 49: Quick Connect Cord
Use a relay when connecting larger pumps • The wire coloring on the Quick Connect Cord (greater than 100 W) will not be the same as the wire coloring of the connection plug inside the Water Heater. 1. Locate and prepare the pump control wires as step 1 - 3 for “Connecting the pump control wire”. -
Page 50: Installation Of The Remote Controller
11 Installation of the Remote Controller Installation of Remote Controller Cord 11.1 General Requirements • Secure the Remote Controller Cord with • (RC-7651M-A NB) The Remote Controller is water appropriate anchors, ties, etc. resistant but not water proof. Keep it as dry as •... - Page 51 Installation Adjusting the Temperature / Water Quantity Display 1. Apply the Mounting Packing to the rear side of the Remote Controller. 2. Connect the Remote Controller wires to the cord supplied with the Water Heater. Remote controller wires Mounting Packing (take off the paper) 1.
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Page 52: Rc-9018M Nb
Limiting the Maximum Output Temperature 11.3 RC-9018M NB The maximum output temperature can be limited to Included Accessories prevent discharging hot water at too high of a temperature. Remote Controller (× 1) Default setting of maximum output temperature is 120°F (50°C). DANGER •... - Page 53 Installation 1. Attach the Mounting Bracket to the wall. The parts to be used vary depending on the attachment method. NOTE Never use electric drivers, impact drivers, etc. Tightening with excessive force may result in deformation of the Mounting Bracket and/or failures. [When attaching to a junction box] Use the Flat Head Machine Screws to attach the Junction box...
- Page 54 2. Remove the cover from the Remote Controller. 5. Secure the remote controller wires by winding (The cover is set in the Remote Controller.) them around the notches. [For wiring inside the wall] Pass the remote Remote controller wires controller through the Main remote wires...
- Page 55 [To remove the cover after installation of the 3. Press the “MENU” button inside the cover, Remote Controller] select “Initial settings” using the buttons. 4. Press the “ENTER” button, the “Initial settings” screen appears on the display. 5. Select “[°F/gal] ↔ [°C/L]” using the / buttons.
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Page 56: Setting The Dip Switches
12 Setting the DIP Switches The location of DIP switch bank [For adjusting to accommodate longer vent runs] • When using PVC/CPVC/PP material The DIP switch bank is placed Change DIP switch #7 and #8 by following the table on the circuit board. below. -
Page 57: Trial Operation
13 Trial Operation [If installed with a Quick Connect Multi-System] The installer should test operate the Water Heater, explain to the customer how to use the Water 4. Slowly open a hot water fixture and check that a Heater, and give the owner this manual before Water Heater ignites independently. - Page 58 Refer to the procedure for preventing damage from freezing in the Owner’s Guide. NOTICE 2) With a bucket ready, remove the water drain valve. Freezing is not covered by the Pavilion Limited Warranty. NOTE Approximately 0.83 gallon (3.1 L) of water will drain out. Lighting Instructions 3) Clean the water filter with a brush under running water.
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Page 59: Checklist After Installation
If you answer NO to any item, installation is not complete. Review the appropriate sections to complete the installation. If you have additional questions or need assistance with installation, contact Pavilion Customer Center at 1-855- 443-8468. - Page 60 Make sure that the cold water supply line and the hot water supply line are properly connected to the Water Heater. Make sure that appropriate heat insulation measures are taken according to regional climate. (e.g. wrapping with heat insulation materials, using electric heaters) Connecting the Condensate Drain (See page 45 - 46) Make sure that the condensate drain piping is connected.
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Page 61: Plumbing Applications
15 Plumbing Applications Recirculation System • With a Recirculation System, the water from the Water Heater to the fixtures can be warmed up in advance. You can get hot water to your fixtures more quickly with less waste of water. •... - Page 62 Combination Potable Water and Space Heating System • The Water Heater cannot be used for space heating applications only. • Only POTABLE water may be plumbed through the Water Heater. Air Handler Pump Size the pump to provide a maximum of 3 GPM (11.3 L/min) with a head pressure equal to the loss through Air Vent...
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Page 63: Installation Of The Quick Connect Multi-System
16 Installation of the Quick Connect Multi-System The Quick Connect Multi-System allows the installation of two Water Heaters together utilizing only the Quick Connect Cord, sold separately. System Diagram Hot Water Cold Water Supply • Connect a single Remote Controller to only one of the Water Heaters. -
Page 64: Maintenance
17 Maintenance 17.1 Periodic Check NOTICE Do not use this appliance if any part has been • Check the following to ensure proper operation of under water. Immediately call a qualified the Water Heater periodically . service technician to inspect the appliance and •... -
Page 65: Procedure For Flushing The Heat Exchanger
Damage to the Water Heater due to Scale Build-up is not covered by the Water Heater’s warranty. To clear the alarm code “C1#*”, the Heat Exchanger must be flushed. If the alarm code “C1#*” is displayed and flashing on the Remote Controller, contact Pavilion Customer Center (1-855-443-8468). - Page 66 For Single Water Heater [Procedure 2. Cleaning the Heat Exchanger] The flushing solution needs to be rinsed and [Procedure 1. Flushing the Heat Exchanger] cleaned out of the Water Heater. 1. Open the front cover. Below is the way to rinse and clean the flushing 2.
- Page 67 For Quick Connect Multi-System 1. Open the front covers. 2. Connect the blue connector marked “FLUSH” for Water Heater needing to be flushed. (The Water Heater is isolated from Quick Connect Multi-system when the blue connector marked “FLUSH” for flushing is connected. Do not need to disconnect the Quick Connect Cord.) Sub Water Heater Main Water Heater Remote...