Philips BDP1502/F7 User Manual page 44

Problem
Cannot find a photo file.
Cannot play back music files from
a disc.
Cannot find a music file.
Music files play choppy.
No audio signal from surround
system of the audio system.
Note
D
• Do not attempt to repair the Blu-ray Disc™ player yourself. This may cause severe injury, irreparable damage to
your Blu-ray Disc™ player and void your warranty.
• Please have your Blu-ray Disc™ player model and serial number available before contacting us. These numbers
are available on the cabinet, as well as on the packaging.
EN
Make sure that the file extension is .jpg / .JPG / .jpeg / .JPEG. / .png / or
.PNG.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET
format.
Confirm that the bitrate and sampling frequency are compatible with this
unit. (Refer to page 17)
Make sure that the file extension is FLAC or WAV for music files.
CDs / DVDs containing FLAC (.flac) / WAV (.wav) files with high frequency
and large quantization bit rates may not play properly. In such cases, copy
the music files to a Blu-ray Disc™ or USB memory stick, then try playing.
Make sure the audio system is turned on.
Check the input mode on the audio system if it is on the correct channel.
Check if the surround system is compatible with either Bitstream or
LPCM. If not sure please check the user manual or contact the surround
manufacturer. Once confirmed check the setting in the "Setup" of this unit.
Increase the volume level of the surround system.
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