LG SIGNATURE DleX9500 Series Owner's Manual

LG SIGNATURE DleX9500 Series Owner's Manual

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OWNER'S MANUAL
DRYER
Please read this owner's manual thoroughly before operating and keep it
handy for reference at all times.
DleX9500*
DlGX9501*
www.lg.com
Copyright © 2016 - 2020 LG Electronics Inc. All Rights Reserved.
MFl67731093
Rev.12_112420

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  • Page 1 OWNER’S MANUAL DRYER Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times. DleX9500* DlGX9501* www.lg.com Copyright © 2016 - 2020 LG Electronics Inc. All Rights Reserved. MFl67731093 Rev.12_112420...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS IMPORTANT SAFETY OPERATION INSTRUCTIONS operating the Dryer cycle Guide What to Do if You Smell GaS Sorting loads BaSic SafetY PrecautionS loading the Dryer GrounDinG inStructionS check the lint filter before every load SafetY inStructionS for inStallation Storage under the lid SafetY inStructionS for Steam using the lid...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNINg Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryer in accordance with the installation instructions of the manufacturer of dryer.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS WARNINg - RISk OF FIRE Install the clothes dryer according to the manufacturer’s instructions and local codes. • Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers.
  • Page 5: Basic Safety Precautions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNINg For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. BASIC SAFETY PRECAUTIONS WARNINg To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions,...
  • Page 6: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNINg For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. GROUNDING INSTRUCTIONS This appliance must be grounded.
  • Page 7: Safety Instructions For Steam Functions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNINg For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR INSTALLATION WARNINg To reduce the risk of injury to persons, follow all industry recommended safety procedures including the use of long...
  • Page 8: Safety Instructions For Connecting Electricity

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNINg For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR CONNECTING ELECTRICITY WARNINg To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions,...
  • Page 9: Special Features

    SPECIAL FEATURES SPECIAL FEATURES EASY-TO-USE CONTROL PANEL Rotate the cycle selector knob to select the desired dry cycle. Add cycle options or adjust settings with the touch of a button. EASY-ACCESS REVERSIBLE DOOR The wide-opening door provides easy access for loading and unloading. The door hinge can be reversed to adjust for installation location.
  • Page 10: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW PARTS AND ACCESSORIES Parts Top Plate Power Cord Reversible Location Terminal Door (gas Block Models) Access Panel (Electric Models) Inlet Valve Exhaust Connection Duct Leveling Outlet Location feet (gas Models) Accessories Included accessories Optional accessories Side vent kit (sold separately) Y connector Hose...
  • Page 11: Control Panel Features

    PRODUCT OVERVIEW Control Panel Features Following are instructions for starting and using your new dryer. Please refer to specific sections of this manual for more detailed information. wWARNING : To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the Important Safety Instructions, before operating this dryer.
  • Page 12: Display

    PRODUCT OVERVIEW Display The display shows the settings, estimated time remaining, options, and status messages for your dryer. When the dryer is turned on, the light in the display will illuminate. wWARNING : To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the Important Safety Instructions, before operating this dryer.
  • Page 13: Installation

    INSTALLATION INSTALLATION Installation Overview Checking and Leveling the dryer Venting the Dryer choosing the proper location 240V(USA) 120V 230V(CANADA) (gas) (Electric) Connecting gas Dryers Connecting Electric Dryers Plugging in the power cord (gas Dryer Type) (Electric Dryer Type) and grounding Press and hold Installation test Test run...
  • Page 14: Installation Location Requirements

    INSTALLATION Installation Location Requirements WARNINg Read all installation instructions completely before installing and operating your dryer! It is important that you review this entire manual before installing and using your dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages. •...
  • Page 15: Clearances With Optional Pedestal Base

    INSTALLATION 30" 1"* 5"** (2,5 cm) (76,1 cm) (12,7 cm) Clearances with Optional Pedestal Base recommended InstallatIon spacIng for cabInet InstallatIon • For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. 7"* (17.8 cm) 7"* (17.8 cm) *Required spacing ** For side or bottom venting,...
  • Page 16: Leveling The Dryer

    INSTALLATION Leveling the Dryer WARNINg 2. Use an adjustable wrench to turn the leveling feet. Turn clockwise to raise the dryer or counterclockwise • To reduce the risk of injury to persons, adhere to all to lower it. Raise or lower the leveling feet until the industry recommended safety procedures including dryer is level from side to side and front to back.
  • Page 17: Reversing The Door

    INSTALLATION Reversing the Door WARNINg Reversing the Door’s Hinge and Strike 1. Remove the four screws on the right door frame THE DRYER DOOR IS VERY LARGE AND HEAVY. Two or (handle and strike), lift it off, and set the parts aside. more people are required when reversing the door.
  • Page 18 INSTALLATION Reversing the Cabinet Components Mounting the Door 1. Remove the two screws and the latch assembly from 1. Align the hinge with the mounting holes. the left side of the opening. 2. While supporting the door, fasten the four hinge 2.
  • Page 19: Installing The Side Vent Kit

    INSTALLATION Installing the Side Vent Kit WARNINg 3. Preassemble a 4-inch (10.2 cm) elbow to the next 4-inch (10.2 cm) duct section, and secure all joints • Use a heavy metal vent. with duct tape. Be sure that the male end of the elbow •...
  • Page 20: Venting The Dryer

    INSTALLATION Venting the Dryer WARNINg To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following: • Do not crush or collapse ductwork. Failure to follow • Rigid or semirigid metal ducting is recommended for use between the dryer and the wall.
  • Page 21 INSTALLATION Venting the Dryer (cont.) ductwork CORRECT VENTING MAxIMUM LENGTH OF NUMBER OF WALL CAP TYPE 4-INCH DIAMETER 90° ELBOWS RIGID METAL DUCT Recommended 65 ft. (19.8 m) 55 ft. (16.8 m) 4” 47 ft. (14.3 m) (10.2 cm) 36 ft. (11.0 m) 4”...
  • Page 22: Connecting The Inlet Hose

    INSTALLATION Connecting the Inlet Hose The dryer must be connected to the cold water tap using the new water supply hose. Do not reuse old hoses. NOTE • Water supply pressure must be between 20 psi and 120 psi (138–827 kPa). •...
  • Page 23: Connecting Gas Dryers

    INSTALLATION Connecting Gas Dryers WARNINg To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following: • Gas supply requirements: • Connect the dryer to the type of gas shown on As shipped from the factory, this dryer is the nameplate.
  • Page 24 INSTALLATION Connecting Gas Dryers (cont.) WARNINg connecting the gas supply 1. Make sure that the gas supply to the laundry room is To reduce the risk of fire, electric shock, or injury turned OFF. Confirm that the type of gas available in to persons when using this appliance, follow basic your laundry room is appropriate for the dryer.
  • Page 25 INSTALLATION Connecting Electric Dryers WARNINg WARNINg To help prevent fire, electric shock, serious injury, To reduce the risk of fire, electric shock, or injury or death, the wiring and grounding must conform to persons when using this appliance, follow basic to the latest edition of the National Electrical Code, precautions, including the following: ANSI/NFPA 70 and all applicable local regulations.
  • Page 26: Connecting Electric Dryers

    INSTALLATION Connecting Electric Dryers (cont.) USA only WARNINg • Use a 30 A, 240 V, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or • Connect the power cord to the terminal block. forked terminals with upturned ends. Connect each power cord wire to the terminal block 2.
  • Page 27 INSTALLATION Connecting Electric Dryers (cont.) USA only WARNINg • Use UL-listed 4-wire #10 AWG-minimum copper conductor cable. • Connect the power cord to the terminal block. • Allow at least 5 ft. (1.5 m) length to allow for removal Connect each power cord wire to the terminal block and reinstallation of the dryer.
  • Page 28 INSTALLATION Connecting Electric Dryers (cont.) USA only WARNINg • Use a 30 A, 240 V, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or • Connect the power cord to the terminal block. forked terminals with upturned ends. Connect each power cord wire to the terminal 2.
  • Page 29 INSTALLATION Connecting Electric Dryers (cont.) USA only WARNINg • Use UL-listed 3-wire #10 AWG-minimum copper conductor cable. • Connect the power cord to the terminal block. • Allow at least 5 ft. (1.5 m) length to allow for removal Connect each power cord wire to the terminal block and reinstallation of the dryer.
  • Page 30: Final Installation Check

    INSTALLATION Final Installation Check Once you have completed the installation of the dryer and it is in its final location, confirm proper operation with the following tests and the Installation Test (Duct Check) on the following page. testing dryer Heating GAS MODELS Close the dryer door, press the ON/OFF button to turn the dryer on, and start the dryer on a heat setting.
  • Page 31: Installation Test (Duct Check)

    INSTALLATION Installation Test (Duct Check) 4. Check the display for results. Once you have completed the installation of the dryer, During the test cycle, monitor the FLOW SENSE use this test to make sure the condition of the exhaust display on the control panel. If the Flow Sense system is adequate for proper operation of the dryer.
  • Page 32 INSTALLATION Installation Test (Duct Check) (cont.) • Check the Error Code before you call for service Error Code Possible Causes Solutions tE1 or tE2 • Temperature sensor failure • Turn off the dryer and call for service. • Humidity Sensor failure. •...
  • Page 33: Operation

    OPERATION OPERATION Operating the Dryer CLEAN THE LINT FILTER If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance.
  • Page 34: Cycle Guide

    OPERATION = default setting Cycle Guide = allowable option More Wrinkle Turbo Damp Dry Energy Cycle Fabric Type Temperature Time Time/ Level Care Steam Signal Saver Less Time comforters, shirts, Mid High Steam trousers (except Fresh especially delicate Adjustable Adjustable fabrics) Steam comforters, bedding,...
  • Page 35: Sorting Loads

    OPERATION Sorting Loads Check the Lint Filter before Every Load fabric care labels Most articles of clothing feature fabric care labels that Always make sure the lint filter is clean before starting a include instructions for proper care. new load; a clogged lint filter will increase drying times. To clean, pull the lint filter straight up and roll any lint fabric care labels off the filter with your fingers.
  • Page 36: Using The Lid

    OPERATION Using the Lid Opening the lid - Push the front handle to slide the lid open. Closing the lid - Pull the top of the handle to slide the lid closed. WARNINg • To avoid injury, do not place fingers under the lid or between the lid and the cabinet when pressing or sliding the top lid open or closed.
  • Page 37: Cycle Modifier Buttons

    OPERATION Cycle Modifier Buttons SENSOR DRY cycles have preset settings that are Your dryer features several additional cycle options to selected automatically. MANUAL DRY cycles have customize cycles to meet your individual needs. Certain default settings, but you may also customize the option buttons also feature a special function (see the settings using the cycle modifier buttons.
  • Page 38: Special Functions

    OPERATION Special Functions The option buttons also activate special functions, including CHILD LOCK. Select the option by pressing the option button. Press and hold the option button to select special features marked with the asterisk (*), such as Child Lock. * cHIld lock Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the...
  • Page 39: Custom Program

    OPERATION Custom Program using the steam fresH cycle If you have a special combination of settings that you 1. Turn on the dryer and press the cycle selector buttons use frequently, you can save these settings as a CUSTOM repeatedly to select the STEAM FRESH ™ cycle. PROGRAM.
  • Page 40: Steam Cycle Guide

    OPERATION Steam Functions (cont.) NOTE • Steam may not be clearly visible during the steam WARNINg cycles. This is normal. • Do not use Steam Fresh™ with items such as wool • Do not open the dryer door during steam cycles. clothing or blankets, leather jackets, silk, wet clothes, Failure to follow this warning can cause serious injury lingerie, foam products, or electric blankets.
  • Page 41: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS Smart Diagnosis™ LG ThinQ Application This function provides useful information for diagnosing and solving issues with the appliance based on the The LG ThinQ application allows you to communicate pattern of use. with the appliance using a smartphone. Settings lg thinQ application features Allows you to set various options on the appliance and...
  • Page 42 SMART FUNCTIONS fcc notice NOTE For transmitter module contained in this product. • LG ThinQ is not responsible for any network This equipment has been tested and found to comply connection problems or any faults, malfunctions, or with the limits for a Class B digital device, pursuant errors caused by network connection.
  • Page 43: Smart Diagnosis™ Function

    SMART FUNCTIONS open source software notice Information using audible diagnosis to diagnose Issues To obtain the source code under GPL, LGPL, MPL, and Follow the instructions below to use the audible other open source licenses, that is contained in this diagnosis method.
  • Page 44: Maintenance

    MAINTENANCE MAINTENANCE Regular Cleaning cleaning the lint filter Always clean the lint filter after every cycle. WARNINg To reduce the risk of fire, electric shock, or personal injury when using this appliance, follow basic precautions, including the following: • Unplug the dryer before cleaning to avoid the risk of electric shock.
  • Page 45: Troubleshooting

    TROUBLEShOOTINg TROUBLESHOOTING Before Calling for Service Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service.
  • Page 46 TROUBLEShOOTINg Before Calling for Service (cont.) Problem Possible Causes Solutions Drying time is • Heat settings, load size, or • The drying time for a load will vary depending on the heat not consistent dampness of clothing is not setting, the type of heat used (electric, natural gas, or LP gas), consistent.
  • Page 47 TROUBLEShOOTINg Before Calling for Service (cont.) Problem Possible Causes Solutions Steam does not • Water level error. • Unplug dryer and call for service. generate but no error code is shown Garments still • Too many or too different types •...
  • Page 48: Specifications

    SPECIFICATIONS SPECIFICATIONS Steam Dryer Models DLEx9500* DLGx9501* Description Steam Dryer Electrical Requirements Please refer to the rating label regarding detailed information. Gas Requirements NG: 4-10.5 inches WC LP: 8–13 inches WC Dimensions 29”(W) X 33 ”(D) X 40 ”(H), 56” (D with door open) 74.0 cm (W) X 84.8 cm (D) X 103.9 cm (H), 143.0 cm (D with door open) Net Weight Gas dryer : 160.7 lbs(72.9 kg)
  • Page 49: Warranty

    WARRANTY WARRANTY (USA) ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”...
  • Page 50 WARRANTY Repairs when your Product is used in other than normal and usual household use (e.g. commercial use, in offices • and recreational facilities) or contrary to the instructions outlined in the Product’s owner’s manual. Costs associated with removal of your Product from your home for repairs. •...
  • Page 51 WARRANTY PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

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