Using Hard Reset - LG LGC800DG User Manual

To unlock the phone, draw the pattern you have
set on the screen.
Caution: You need to create your Google account
first before you set an unlock pattern.
WARNING: Precautions to take when using
the unlock pattern
It is very important that you remember the unlock
pattern you set. You will not be able to access
your phone if you use an incorrect pattern five
times. You have five chances to enter your unlock
Pattern, PIN or Password. If you have used all five
chances, you can try again after 30 seconds.
If you can't recall your unlock Pattern:
If you have tried to log on to your Google account
on the phone and failed to use correct pattern
five times, touch Forgot pattern? You will then be
required to sign in with your Google account to
unlock your phone.
If you haven't created a Google account on the
phone or you forgot it, you need to perform a
factory reset.

5. Using hard reset

If your phone does not restore to the original
condition, use a Hard Reset (Factory Reset) to
initialize it.
12 MyTouchQ | User Guide