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Appendix
Frequently.Asked.Questions.(FAQs)
Question
I.cannot.see.photos.or.PDFs.
After.changing.the.time.on.
the.Windows-based.machine.
on.which.SuperSign.Player.is.
installed,.I.found.that.it.changed.
back.
After.I.sent.content.while.
SuperSign.Player.was.playing.a.
video,.the.video.was.disrupted.
I.lost.the.administrator.password.
of.SuperSign.Manager.
Where.can.I.get.SuperSign.Player.
programs.or.their.driver.fi . les?
A.message.reading."as the web
server is not operational, the
program will be terminated".
appeared.
92
●.. C heck. the. current. settings. of. Regional and Language Options. in. MS.
Windows.and.change.the.fi . le.name.to.be.consistent.with.the.language,.then.
reregister.the.fi . le.in.the.library..For.example,.photos.with.a.name.in.Korean.
may.not.be.seen.when.the.language.is.set.to.English..
●.First.check.whether.EWF.was.disabled.when.you.changed.the.time.setting.
●.If.it.was.enabled,.disable.it.and.then.try.again.
●.. A lso.check.for.the.time.sync.option.by.right-clicking.the.Windows.taskbar.
and.opening.the.Date/Time.dialog.menu..With.this.option.checked,.the.time.
will. regularly. reset. according. to. the. timeline. selected. by. the. user.. If. you.
do.not.want.to.use.this.function,.select.the.Internet.Time.tab.on.the.menu.
screen.and.uncheck.the."Automatically.synchronize.with.an.Internet.time.
server".item.
●.. T his.could.be.caused.by.the.network.status..Please.retry.the.transfer.
when.no.content.is.playing.in.the.player.
●.. O nce.lost,.the.password.cannot.be.restored..In.that.case,.you.will.need.
to.initialize.the.administrator.account..
●.. T o.initialize.the.administrator.account,.type."1234567890init".in.the.
password.fi . eld.
●.. Y ou. can. fi . nd. SuperSign\SuperSign_Software\Application\SuperSign
Player.or.SuperSign\SuperSign_Software\System\SuperSign Driver.on.
the.CD.included.with.the.NC1000/.NC2000.
●.. T his. means. the. web. server. was. not. properly. installed. when. SuperSign.
Manager.was.set.up..Even.if.another.web.server.is.available,.SuperSign.
Manager.may.not.work.properly..If.you.have.another.web.server.already.in.
use,.delete.it,.or.check.whether.the.6080.port.is.being.used.
Answer
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