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LCD Monitor User Manual
E2798SH
(LED Backlight)
www.aoc.com
©2016 AOC.All Rights Reserved.

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Summary of Contents for AOC E2798SH

  • Page 1 LCD Monitor User Manual E2798SH (LED Backlight) www.aoc.com ©2016 AOC.All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Stand & Base ............................10 Adjusting Viewing Angle ........................... 11 Connecting the Monitor ............................ 12 Wall Mounting ..............................
  • Page 3 EPEAT Declaration ............................53 Service ..................................54 Warranty Statement for Europe........................54 Warranty Statement for Middle East and Africa (MEA) ..................56 AOC International (Europe) B.V........................58 Warranty Statement for North & South America (excluding Brazil) ..............59 EASE PROGRAME ............................61...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Contents in Box Monitor Power Adapter Power Cable Base Analog Cable HDMI Cable Not all signal cables (Analog and HDMI cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle from -4°...
  • Page 12: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: Power Analog (D-Sub 15-Pin VGA cable) HDMI Earphone To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the DC port on the back of the monitor. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port.
  • Page 13: Wall Mounting

    Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
  • Page 14: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: Right click START. Click "CONTROL PANEL". Click "DISPLAY".
  • Page 15 Click on the "Change display settings" button. Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 16: Windows 8

    Windows 8 For Windows 8: Right click and click All apps at the bottom-right of the screen. Set the "View by" to "Category". Click "Appearance and Personalization".
  • Page 17 Click "DISPLAY". Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 18: Windows 7

    Windows 7 For Windows 7: Click START. Click "CONTROL PANEL". Click "Appearance". Click "DISPLAY".
  • Page 19 Click on the "Change display settings" button. Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 20: Hotkeys

    Hotkeys Source/Auto/Exit Clear vision /< 4:3 or wide/Volume/ > Menu/Enter Power Power Press the Power button to turn on/off the monitor. Menu/Enter Press to display the OSD or confirm the selection. 4:3 or wide image ratio / > When there is no OSD, press hotkey continuously to change 4:3 or wide image ratio. (If the product screen size is 4:3 or input signal resolution is wide format, the hot key is disable to adjust.
  • Page 21 Clear Vision When there is no OSD, Press the “<” button to activate Clear Vision. Use the “<” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on”...
  • Page 22: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Press to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. If there is a sub-menu, press to navigate through the sub-menu functions.
  • Page 23: Luminance

    Luminance MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Luminance), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Standard Standard Mode Text...
  • Page 24: Image Setup

    Image Setup MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Image Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.
  • Page 25: Color Setup

    Color Setup MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Color Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM.
  • Page 26: Picture Boost

    Picture Boost MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Picture Boost), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit Bright Frame ON/OFF Enable/Disable Bright Frame Frame Size 14-100 Adjust the Size of the Frame...
  • Page 27: Osd Setup

    OSD Setup MENU 1 Press (Menu) to display menu. MENU 2 Press to select (OSD Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit English, France , Spanish, Portugues,German, Language Italian,Dutch,Swedish, Finnish, Select the OSD language Polish ,Czech, Russia,Korea,...
  • Page 28: Extra

    Extra MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Extra), and press to enter. 3 Press to select submenu. 4 Press to adjust. AUTO 5 Press to exit Auto Auto Detect input signal Input Select D-SUB Select D-SUB signal source as input HDMI Select HDMI signal Source as input...
  • Page 29: Exit

    Exit MENU 1 Press (Menu) to display menu. MENU 2 Press to select (Exit), and press to enter. AUTO 3 Press to exit.
  • Page 30: Led Indicator

    LED Indicator Status LED Color Full Power Mode Blue Active-off Mode Orange...
  • Page 31: Driver

    Driver Monitor Driver Windows 10 Start Windows® 10 Right click START. Click "Control Panel". Click on the "Display" icon.
  • Page 32 Click on the "Change display settings" button Click the "Advanced Settings" button.
  • Page 33 button. Click the "Monitor" tab and then click the "Properties" Click the "Driver" tab. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
  • Page 34 10. Select "Let me pick from a list of device drivers on my computer". 11. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). Select the "xxx.inf"...
  • Page 35: Windows 8

    Windows 8 Start Windows® 8 Right click and click All apps at the bottom-right of the screen. Click on the "Control Panel" icon Set the "View by" to "Large icons" or "Small icons".
  • Page 36 Click on the "Display" icon. Click on the "Change display settings" button. Click the "Advanced Settings" button.
  • Page 37 button Click the "Monitor" tab and then click the "Properties" Click the "Driver" tab. 10. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..." and then click the "Browse my computer for driver software" button.
  • Page 38 11. Select "Let me pick from a list of device drivers on my computer". 12. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 13.
  • Page 39: Windows 7

    Windows 7 Start Windows® 7 Click on the "Start" button and then click on "Control Panel". Click on the "Display" icon. Click on the "Change display settings" button.
  • Page 40 Click the "Advanced Settings" button. button. Click the "Monitor" tab and then click the "Properties" Click the "Driver" tab.
  • Page 41 Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... " and then click the "Browse my computer for driver software" button. Select "Let me pick from a list of device drivers on my computer". 10. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
  • Page 42 11. Select the "xxx.inf" file and click the "Open" button. Click the "OK" button. 12. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk drive. 13. Close all open windows and remove the CD. 14.
  • Page 43: I-Menu

    Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems: Windows 8, Windows 7, Windows10.
  • Page 44: E-Saver

    Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
  • Page 45: Screen

    Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
  • Page 46: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust.
  • Page 47: Specification

    Specification General Specification Model name E2798SH Driving system TFT Color LCD Viewable Image Size 686mm Panel Pixel pitch 0.31125 mm(H) x 0.31125 mm(V) Video R, G, B Analog lnterface, HDMI Digital lnterface Separate Sync. H/V TTL Display Color 16.7M Colors...
  • Page 48: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STAND RESOLUTION FREQUENCY(kHz) FREQUENCY(Hz) 640×480 @60Hz 31.469 59.940 640×480 @72Hz 37.861 72.809 640×480 @75Hz 37.500 75.000 MAC MODE VGA 640 × 480@67Hz 35.000 66.667 IBM MODE DOS 720×400@70Hz 31.469 70.087 800×600 @56Hz 35.156 56.250 800×600 @60Hz 37.879 60.317 SVGA...
  • Page 49: Pin Assignments

    Pin Assignments 15-Pin Color Display Signal Cable Pin NO. Signal Name Video-Red Video-Green Video-Blue N.C. Detect Cable GND-R GND-G GND-B Ground N.C. DDC-Serial data H-sync V-sync DDC-Serial clock 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name Pin No.
  • Page 50: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 51: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 52: Weee Declaration

    WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
  • Page 53: Energy Star

    AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is designed to help you discard of your monitor carton and filler materials properly.
  • Page 54: Service

    The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: ...
  • Page 55 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 56: Warranty Statement For Middle East And Africa (Mea)

    During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center) Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
  • Page 57  Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center  Improper environments like humidity, water damage and dusts  Damaged by violence, earthquakes and terrorist attacks  Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other...
  • Page 58: Aoc International (Europe) B.v

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 59: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 60 ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com/support/find_service_center CHILE: http://cl.aoc.com/support/find_service_center COLOMBIA: http://co.aoc.com/support/find_service_center COSTA RICA: http://cr.aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_service_center EL SALVADOR: http://sv.aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_service_center HONDURAS: http://hn.aoc.com/support/find_service_center NICARAGUA: http://ni.aoc.com/support/find_service_center PANAMA: http://pa.aoc.com/support/find_service_center PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center...
  • Page 61: Ease Programe

    Tube & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

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