Sony PCV-E302DS VAIO User Manual page 1140

Microtower computer
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Limited Warranty Statement
The limited warranty on your VAIO MicroTower covers parts and labor against defects in material or
workmanship for a period of three months from the original date of purchase. You can extend the
warranty period for an additional nine months by registering your computer. See
Registering Your
Computer. Once you register your computer, the limited warranty period is twelve months from
the original date of purchase.
SONY ELECTRONICS INC. ("SONY") warrants this computer hardware product ("the Product")
against defects in material or workmanship as follows:
Labor: For a period of ninety (90) calendar days from the original date of purchase from SONY or a
SONY authorized reseller, SONY will repair defects in the Product at no charge, or pay the
associated labor charges to a SONY authorized personal computer service facility. The ninety (90)
day warranty period is extendible only to the original purchaser, for an additional period of nine (9)
months, for a total of twelve (12) months from date of purchase when the Product is registered
electronically. After the applicable period you must pay for all labor charges.
Parts: For a period of ninety (90) calendar days from the original date of purchase from SONY or a
SONY authorized reseller, SONY will supply, at no charge, new or rebuilt, at SONY's option,
replacement parts in exchange for defective parts. Any replacement parts will be warranted for the
remainder of the original warranty period or ninety (90) calendar days from installation by SONY's
authorized personal computer service facility, whichever is longer. The ninety (90) day warranty
period is extendible only to the original purchaser, for an additional period of nine (9) months, for a
total of twelve (12) months from date of purchase when the Product is registered electronically. All
defective parts replaced under this Limited Warranty will become the property of SONY.
This Limited Warranty covers only the hardware components packaged with the Product. It does
not cover technical assistance for hardware or software usage and it does not cover any software
products whether or not contained in the Product; any such software is provided "AS IS" unless
expressly provided for in any enclosed software limited warranty. Please refer to the End User
License Agreements included with the Product for your obligations with respect to the software.
This Limited Warranty is non-transferable.
Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the
warranty period) must be presented to obtain warranty service. In addition, if replacement parts
are required and you wish to receive the most expedient service available, you will be required to
provide SONY with a credit card authorization to bill your credit card in the event you fail to return
the original parts in the postage-paid envelope we provide. The credit card will only be charged for
SONY's list price for the part if the part has not been returned within thirty days.
If you purchased the Product in the United States and the Product is located in the United States,
you may be entitled to on-site repair service during the warranty period, subject to certain
restrictions. In all instances, however, prior to an on-site service call being provided, you must
communicate with Sony sufficiently to allow it to perform initial diagnostics of your Product. Please
contact SONY as set forth below for further information.
If you do not qualify for on-site warranty service or choose not to take advantage of any applicable
on-site warranty service, you must take the Product, or deliver the Product freight prepaid, in either
its original package or packaging providing the Product with a degree of protection equivalent to
that of the original packaging, to any SONY authorized personal computer service facility. Please
contact SONY as set forth below for further information.
With respect to all service provided, it is your responsibility to backup the contents of your hard
drive, including any data you have stored or software you have installed on the hard drive. It is
likely that the contents of your hard drive will be lost or reformatted in the course of service and
SONY will not be responsible for any damage to or loss of any programs, data or other information
stored on any media or any part of any Product serviced hereunder.
IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE HARD DRIVE ARE ALTERED,
DELETED, OR IN ANY WAY MODIFIED, SONY IS NOT RESPONSBILE WHATSOEVER. YOUR PRODUCT
Page 1140

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