Tesla TI4400 GPU-24 User Manual page 33

Troubleshooting & FAQ
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9. Are Tesla™ GPUs used in shop maintenance and testing?
Tesla™ systems are gaining popularity throughout maintenance facilities, instructional facilities, laboratories, manufacturing
plants, aircraft hangars and many other locations. The reason is due to the precise dc power, the small, portable and quiet
nature of our systems and the maintenance free aspect of our GPU's. We can custom tailor ground power systems to fi t your
individual requirements.
10. Can one person transport it?
Turbo Start™ is designed to be handled by one person. The TI500 is our smallest GPU system to date and weighs 36 lbs.
The TI1000 weighs 57 Lbs and can be carried or wheeled on a dolly. Larger units have wheels incorporated directly on the
system with an extendable handle.
11. Is the Turbo Start™ in the government purchasing system?
Yes. Tesla™ Industries is an approved vendor/supplier – our cage code is OVWE2. Most Tesla™ products are class IX, have a
National Stock Number (NSN) designation and can be acquired through the DLA (Defense Logistics Agency).
12. How long does this unit stay charged?
Unit should never be allowed to discharge fully. In-fi eld use, it receives a dc back charge directly from a running engine.
When not in use, unit should be plugged into ac power (outlet) all the time. Tesla™ systems will retain 80% of their capacity
after one year of storage.
13. How do I get my Turbo Start™ serviced?
Contact Tesla™. We can be reached at (302) 324-8910. Ask for customer service. You can also email us at
tesla1@teslaind.com. Once we receive the unit at our facility, we will examine it. Systems that are protected under warranty
will be repaired at no charge. If the warranty has expired, you will receive a quote for necessary repairs prior to work being
done. Our turnaround time is 48 hours once repairs are authorized.
14. Can I make my own repairs to unit?
During the warranty period, the unit can only be repaired by Tesla™ Industries for the warranty to remain in effect
Regardless, we strongly recommend allowing Tesla™ to repair any unit as we will analyze the complete system and re-
calibrate it.
15. What type of maintenance does the Turbo Start™ require?
Although the systems are maintenance free, please keep units plugged in while not in use. This will greatly extend the life
of the cells. Also, keep the vent areas clean and free of debris. Keep units in a well ventilated area while charging. Keep the
unit in a protected environment when not in use (maintenance facility, shed, etc.).
16. What is included with my Turbo Start™?
Aviation customers will receive an eight (8') foot DC Aviation Cable Assembly (TI2007-208). Ground vehicle customers will
receive a fi fteen (15') foot DC NATO Cable Assembly (TI2007-315). All customers receive an ac line cord for their home
country and a full two year warranty.
17. Are there any HAZMAT issues or disposability problems?
There are none. Tesla™ will reclaim all battery cells for disposability purposes. Contact Tesla™ if you have questions.
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TI4400 GPU-24