Help with the appliance
en
Laundry is not dried properly or
is still too damp.
Drying is taking too long.
Unpleasant odour in the appli-
ance
I am unable to connect to my
home network.
Home Connect is not working.
Humidity in the room is increas-
ing.
Unusual noises when drying.
58
After the programme has ended, warm laundry feels damper than it
■
actually is. Spread out the laundry and let it cool down.
Adjust the drying time or increase the degree of dryness. This will
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extend the drying time but the temperature will remain the same.
Select a timed programme to add extra drying time for laundry that is
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still damp.
Select timed program for a small load and individual items of laun-
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dry.
Do not exceed the maximum load for a programme.~ Page 24
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Clean the moisture sensor in the drum. The sensor may become cov-
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ered in a fine layer of limescale or detergent and care product resi-
due, which then impairs its performance.~ Page 47
Drying has been interrupted as a result of a power cut, because the
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condensation container is full or because the maximum drying time
has been exceeded.
Note:
See also the laundry tips.~ Page 29
The appliance may have fluff in it. This will increase the required dry-
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ing time.Remove the fluff.~ Page 34
The heat exchanger may have fluff in it. Run the basic appliance care
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programme. ~ Page 53
If the air inlet on the appliance is blocked or not fully open, this may
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increase the drying time. Make sure that the air inlet remains unob-
structed.
If the ambient temperature is lower than 15 °C or higher than 30 °C,
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this may increase the drying time.
Inadequate air circulation in the room may increase the drying time.
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Make sure the room is adequately ventilated.
Run the intensive appliance care programme. ~ Page 54
Wi-Fi is switched off.To connect to your home network, switch on Wi-
■
Fi. | must appear on the display.
Wi-Fi is switched on but a connection to your home network cannot
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be established.Check whether your home network is available or try
to connect to your home network again.
You can find solutions to problems with Home Connect at
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www.home-connect.com.
The availability of the Home Connect functionality depends on the
■
availability of the Home Connect Services (e.g. provision of the app)
in your country. Home Connect Services are not available in every
country – for further information please check: www.home-con-
nect.com.
Make sure the room is sufficiently ventilated.
When drying is in progress, the pump and compressor generate noise
when operating normally. This does not indicate that the appliance is
malfunctioning.