Troubleshooting - H&K HCFRC30.01P Equipment Manual

High Capacity Propane Freezer/Refrigerator Combo
Expected life of this equipment is 7 to 10 years provided that it is maintained properly
through H&K approved suppliers using only approved component parts and that the unit
is cleaned regularly and not abused.

Troubleshooting

Warning: UNPLUG THE POWER CORD
Before open the panel of the machinery
Compartment for checking any issue.
PROBLEM
Unit does not run after plug into the
receptacle on the side of the table.
Combo is running but it won't reach
target operating temperature of 33°F
(1°C) to 41° F (5°C) for Refrigerator
and 0°F to -10°F (-18°C to 23°C) for
Freezer.
This manual is for the exclusive use of licensees and employees of McDonald's Systems Inc.
POSSIBLE CAUSE
Unit is not "fully" plugged in.
The receptacle on the Wall isn't
working.
Circuit breaker has been tripped.
Condenser Coil is
clogged with debris.
Drawer is left opened
extended periods.
Room temperature
humidity exceed recommended
maximums. 100ºF (38ºC) 50%
RH max.
Drawer gasket has been broken
and door is not properly sealed.
WHAT TO DO
Verify unit is plugged into outlet.
Plug the refrigerator into another
extension outlet. If the receptacle on
the Wall is not working, use alternate
and contact licensed electrician to
repair it.
Check circuit breaker to see if it has
tripped. Reset if necessary. If these
steps do not fix problem, call H&K at
800-7882445.
Use a vacuum cleaner or soft brush to
clean coils,
dirty or
Maintenance
steps do not fix problem, Call H&K at
800-788-2445 for service.
Review product loading and general
for
use instructions with crew to ensure
drawer is open for restocking and order
filling only.
and/or
Adjust store air conditioning. If these
steps do not fix problem, Call H&K at
800-7882445.
Check drawer
according to the reference pictures
below this table. Call H&K at 800-521-
3987 if need to order replacement
.
gasket
per Preventative
instructions. If these
gasket condition
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Revision E