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Divine Hot Tubs Luxury Series Manual

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Divine Hot Tubs™
SPA MANUAL
Luxury Series | Therapy Series | Recreation Series
live better | feel better
P.O. Box 2140 | Woodinville, WA 98072 | www.divinehottubs.com
© September, 2010 | Divine Hot Tubs™ | spa manual, US/Canada, divine hot tubs 8-11
spa man us,can divine 8-19-11.indd 1
8/19/11 4:01 PM

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  • Page 1 Luxury Series | Therapy Series | Recreation Series live better | feel better P.O. Box 2140 | Woodinville, WA 98072 | www.divinehottubs.com © September, 2010 | Divine Hot Tubs™ | spa manual, US/Canada, divine hot tubs 8-11 spa man us,can divine 8-19-11.indd 1 8/19/11 4:01 PM...
  • Page 2 “We reserve the right to improve our product without notice” Copyright © Divine Hot Tubs™, 2010 (A division of Hydra Plastics, Inc.). All rights reserved. Specifications may change without notice. International products may be configured differently to meet local electrical requirements.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 5 INTRODUCTION 5 ICON Key 6 IMPORTANT SAFETY INSTRUCTIONS 6 Read and Follow All Instructions 8 STEPS FOR A SUCCESSFUL INSTALLATION 8 Delivery 9 Site Selection and Preparation 9 Installation – Placing Your Spa 11 Electrical Hook-Up Requirements 13 Filling Your Spa 14 TOPSIDE CONTROL - TURNING ON YOUR SPA 14 Topside Control Button Reference Display, 6-Button...
  • Page 4 30 MAINTENANCE & MISCELLANEOUS 30 Spa Light 30 Pillows 30 Spa Skirt 30 The Shell 31 Spa Cover 31 Winterizing 32 Draining The Spa 33 Energy Efficiency 34 APPENDIX A 34 Troubleshooting 34 System Trouble 34 Controls 35 Pumps 35 Jets 35 Water 37 Warranty spa man us,can divine 8-19-11.indd 4...

  • Page 5: Introduction

    Please feel free to contact Divine Hot Tubs™ if you have any further questions after reading this manual. We hope you enjoy many years of fun and relaxation in your new Divine Hot Tubs™ spa.

  • Page 6: Important Safety Instructions

    SAFETY FIRST IMPORTANT SAFETY INSTRUCTIONS! READ AND FOLLOW ALL INSTRUCTIONS. SAVE THESE INSTRUCTIONS. When installing and using this electrical equipment it is recom- mended that a licensed and bonded electrician perform the work. Basic safety precautions should always be followed, including the Electrical Warning! following:...
  • Page 7 WARNING PREVENT DROWNING PREVENT ELECTROCUTION 1. SUPERVISE CHILDREN AT ALL TIMES. 1. NEVER PLACE ANY ELECTRIC APPLIANCE 2. ATTACH SPA COVER AFTER EACH USE. WITHIN 5 FEET OF SPA. 3. SPA HEAT CAN CAUSE HYPERTHERMIA AND UNCONSCIOUSNESS. 4. SPA HEAT IN CONJUNCTION WITH ALCOHOL, DRUGS, OR MEDICATION CAN CAUSE UNCONSCIOUSNESS.

  • Page 8: Steps For A Successful Installation

    STEPS FOR A SUCCESSFUL INSTALLATION: 1. PREPARE FOR YOUR DELIVERY Prior to having your new spa delivered to your house, you will need to prepare an area to install the spa. You will need to arrange to have your spa placed in your desired location and the connection of the elec- trical circuits.

  • Page 9: Site Selection And Preparation

    2. SITE SELECTION AND PREPARATION The location of your hot tub is entirely up to you. Carefully read these instructions for various ideas of locations that your new hot tub may be placed. By the time you have made your spa purchase, you probably have a spot already picked out.
  • Page 10 Your spa has been engineered to rest on a variety of surfaces. The insulated spa floor base gives you the ability to find the perfect place. A concrete slab is the best for long term. There are other options available as long as the surface is level prior to delivery.

  • Page 11: Electrical Hook-Up Requirements

    4. ELECTRICAL HOOK-UP REQUIREMENTS - 240V Electrical connections by licensed personnel The closer you locate the spa To ensure you will have an opportunity to use your hot tub soon after to the main delivery, it is very important that the required electrical service has service panel, been installed.
  • Page 12 ELECTRICAL REQUIREMENTS - 240V (cont.) IMPORTANT: Electrical connections must be made by qualified, licensed personnel. Please contact a licensed residential electrician for these services. RED (HOT) BLACK (HOT) WHITE GREEN RED (HOT) BLACK (HOT) WHITE (NEUTRAL) WHITE (NEUTRAL) WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND)

  • Page 13: Filling Your Spa

    5. FILLING YOUR SPA THROUGH THE FILTER CHAMBER IMPORTANT! Before you begin to fill your spa, it is advisable to have your water tested Improperly for hardness (water rich in calcium and mineral content). Wells usually balanced contain harder water than urban water supplies. Mineral and metal im- water may balances in your water can shorten the life of the equipment in your spa.

  • Page 14: Topside Control - Turning On Your Spa

    Figure 1 6-Button topside control panel TOPSIDE CONTROL – TURNING ON YOUR SPA Topside control button reference display Identify your topside 6-button control (See figure 1). After you identified your topside control system, and the spa is filled, turn your power on and go to your controller spa operations.
  • Page 15 On panels with “Warm” and “Cool” buttons, to display the set temperature, press “Warm” or “Cool” once. To change the set temperature, press a tempera- ture button again before the display stops flashing. Each press of “Warm” or “Cool” will adjust the set temperature. After three seconds, the display will stop flashing and begin to display the current spa temperature.
  • Page 16 Diagnostic messages MESSAGE MEANING ACTION REQUIRED No message on display. The control panel will be Power has been cut off to disabled until power returns. the spa. Settings are preserved until the next power-up. “Overheat” - The spa has Remove the spa cover and shut down.
  • Page 17 Warning! Shock Hazard! No User Serviceable Parts. Do not attempt service of this control system. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed. Contact customer service or for assistance. MESSAGE MEANING ACTION REQUIRED...
  • Page 18 MESSAGE MEANING ACTION REQUIRED Sanitizer is low. Add sanitizer according to manufac- turer’s instructions. (SAL) Sanitizer is high. Remove spa cover and allow sanitizer to dissipate. (SAH) spa man us,can divine 8-19-11.indd 18 8/19/11 4:01 PM...

  • Page 19: Water Purity & Filtration

    WATER PURITY & FILTRATION Keeping the water clean – chemical sanitizers One of the bigger reasons that people require service on their spa is because they haven’t followed a chemical application regiment. Water can accumulate impurities that can worsen the performance or even damage the filtration system if chemicals are not applied on a regular basis.

  • Page 20: Spa Chemistry 101

    Spa Chemistry 101 At first, trying to understand spa chemistry can seem like a daunt- The pH scale ing task to say the least. We intend on helping you understand spa goes from 0 to 14, with chemicals so that you can maintain the health of your spa at the best level possible.
  • Page 21 bromine, which rapidly forms the active sanitizer - hypobromous acid - in spa water. Upon reaction with bacteria and other spa contaminants, hy- pobromous acid is reduced back to bromide ion, ready to be activated again by the next dose of potassium monopersulfate. Potassium monop- ersulfate begins to produce bromine immediately and continues to do so for several hours, providing sufficient time for oxidation of bather waste and other organic contamination such as ammonia and nitrogen.

  • Page 22: How To Use The Chemicals

    Water Conditioners FLOCCULENT – A compound which clarifies spa water by gathering oils, dirt, scum, metal deposits and small contaminant particles into larger globules, which then can be easily trapped in the filtering system allowing the filtering system to work more effectively. CLARIFIER –...

  • Page 23: Starting A Chemical Maintenance Program

    CHLORINATION – To add chlorine to your spa on a regular basis to disin- fect and oxidize your spa water. BREAK POINT CHLORINATION – The process of shocking the water with significant quantities of chlorine to oxidize all contaminants and organic wastes and leave all remaining chlorine as free chlorine.
  • Page 24 Three main parameters should be tracked closely: ALWAYS 1. pH read the entire 2. Free chlorine label on a 3. Alkalinity chemical container T.D.S. (Total Dissolved Solids) and calcium hardness should be before using. checked after the first three are in the correct range. Test strips Read all safety and test kits come with instructions on how to diagnose readings precautions...

  • Page 25: Filtration

    Filtration CAUTION! Your spa is pre-programmed to run a 2-hour filter cycle twice a day. Turn off the For the system to work properly, the filters must be hosed off at least power to the once a week and thoroughly cleaned once a month with a filter de- spa before greaser.

  • Page 26: Ozone Generator

    Ozone Generator Divine Hot Tubs™ has an Ozonator made to our specifications. Ozonators supply the spa water with ozone, which is an extremely effective oxidant that will kill bacteria and microorganisms. The Ozonator will distribute ozone into your spa automatically during the filter cycles and will keep your spa and water sparkling clean.
  • Page 27 generic bromine test strip. Specifically for Genesis, if the bromine level reads 2 or more (which reads ok on the test strip) then there is actually too much pure bromine in your spa. For the Genesis system that produces a more “pure” sanitizer (without any “fillers” or extra chemicals), the “OK”...

  • Page 28: Jets

    JETS Types of Jets Your Divine Hot Tubs™ spa comes with different types of jets and jet configurations. Each type of jet has a specific purpose and operates differently than the others. All jets with the exception of the fixed jets in the foot well by the light are adjustable and can be turned on or off.

  • Page 29: Jet, Air And Waterfall Controls

    Jet, air and waterfall controls Diverter Valves This valve, which is located at water line, is used to divert the power from the pump to one of the “Hot Seats” or the other. The valve has a 180° range from one side to the other.

  • Page 30: Cleaning The Rotating Jets

    Spa Skirt Divine Hot Tubs™ uses a weather-resistant and impact-resistant material for their ex- terior cabinetry. This material offers the beautiful look of tongue and groove wood cabinetry and comes pre-stained in the color selections provided by Divine Hot Tubs™.

  • Page 31: Spa Cover

    Spa Cover If you purchased a cover with your spa, you will want to be sure to keep it clean and protected. Spa covers exposed to the outdoors take a beating from the elements. Use a vinyl protectant to discourage deterioration caused by the UV rays from the sun.

  • Page 32: Draining The Spa

    DRAINING THE SPA We recommend that you drain and clean your spa no less than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases this simple process will only take about an hour to accomplish.
  • Page 33 R-18 value. These ratings are similar to the insulation standards in new home construction Recycling. Divine Hot Tubs™ takes pride in us- ing 100% recycled ABS to fabricate our flooring systems on all of our spas. We also recycle 100% of our wood, plastic and cardboard waste.

  • Page 34: Troubleshooting

    APPENDIX A Troubleshooting For error message on your topside control, see control reference from the Initial Start-up. PROBLEM PROBABLE CAUSE REMEDY GFCI trips (on startup) Improper or defective Electrician should inspect for wiring. wiring mistakes. GFCI trips A) Ozone generator Unplug from controller and defective.

  • Page 35: Pumps

    Pumps PROBLEM PROBABLE CAUSE REMEDY Noisy pump or motor A) Clogged filter or pump Clean filter, filter basket and inlets. pump inlets B) Low water level. Fill water to fill line on filter door. C) Slice valves not open. Remove service panels and open slice valves.
  • Page 36 Water (Continued) PROBLEM PROBABLE CAUSE REMEDY Cloudy water A) Clogged or blocked Remove filter and clean fitting. filter fitting. B) Dirty filter. Clean filter. C) Poor water chemistry. Balance water. D) Insufficient filter time. Increase filter time to a mini- mum 4 hours per filter cycle.

  • Page 37: Warranty

    HOW THE WARRANTY WORKS In the event of a covered defect under this Limited Warranty, Divine Hot Tubs™ (a division of Hydra Plastics, Inc.) or its agent will make repair in accordance with conditions contained in this Limited Warranty. There will be no charge for parts or labor to repair the spa.
  • Page 38 Inchcape Testing Services Inchcape Testing Services Compliant With California Energy Commission: Compliant With California Energy Commission: Compliant With California Energy Commission: spa manual, US/Canada, divine hot tubs 8-11 www.energy.ca.gov/appliances/appliance/index.html www.energy.ca.gov/appliances/appliance/index.html www.energy.ca.gov/appliances/appliance/index.html spa man us,can divine 8-19-11.indd 38 8/19/11 4:01 PM...

This manual is also suitable for:

Therapy seriesRecreation series

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