Divine Hot Tubs Deluxe Series Manual
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Divine Hot Tubs Deluxe Series Manual

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Divine Hot Tubs™ Deluxe | Euro
SPA MANUAL - 50HZ
Deluxe Series
D E L U X E
live better | feel better
P.O. Box 2140 | Woodinville, WA 98072 | U.S.A.
www.divinehottubsdeluxe.com
© August, 2016 | Divine Hot Tubs™ Deluxe | spa manual divine dlx UK, Euro 8-15-16

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  • Page 1 SPA MANUAL - 50HZ Deluxe Series D E L U X E live better | feel better P.O. Box 2140 | Woodinville, WA 98072 | U.S.A. www.divinehottubsdeluxe.com © August, 2016 | Divine Hot Tubs™ Deluxe | spa manual divine dlx UK, Euro 8-15-16...
  • Page 2 “We reserve the right to improve our product without notice” Copyright © Divine Hot Tubs™ Deluxe, August, 2016 (A division of Thermal Hydra Plastics, LLC.). All rights reserved. Specifications may change without notice. International products may be configured differently to meet local electrical requirements.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 5 INTRODUCTION 5 ICON Key 6 IMPORTANT SAFETY INSTRUCTIONS 6 Read and Follow All Instructions 8 STEPS FOR POSITIONING YOUR SPA 8 Local Codes 8 Delivery Passageway 8 Location & Base 8 Installation and Electrical Hookup 9 Electrical Requirements 15 Filling Your Spa 16 TOPSIDE CONTROL - TURNING ON YOUR SPA 16 Topside Control Button Reference Display, 1/2/3 Pumps...
  • Page 4 28 MAINTENANCE & MISCELLANEOUS 28 Pillows 28 Spa Cabinet Skirt 28 The Shell 29 Spa Cover 29 Winterizing 30 Draining The Spa 32 APPENDIX A 32 Troubleshooting 32 System Trouble 32 Controls 33 Pumps 33 Jets 33 Water 35 FAQ’s - Frequently Asked Questions 36 Wi-Fi Module –...

  • Page 5: Introduction

    INTRODUCTION Congratulations on your purchase of your new hot tub! Your hot tub is designed and manufactured with the finest compo- nents available and is engineered with comfort, low mainte- nance, and durability in mind. You will enjoy your spa for several years to come if you are dili- gent with the care and maintenance of your spa.

  • Page 6: Important Safety Instructions

    SAFETY FIRST there may be a ground current flow- ing indicating the possibility of electric IMPORTANT SAFETY INSTRUC- shock. Disconnect the power until the TIONS! READ AND FOLLOW ALL fault has been identified and corrected. INSTRUCTIONS. SAVE THESE • DANGER –RISK OF ELEC- INSTRUCTIONS.
  • Page 7 tended use (exceeding 10 –15 minutes) • Earthed appliances must be permanent- and for young children. ly connected to fixed wiring. • Parts incorporating electrical compo- B. Since excessive water temperatures have a high potential for causing fetal damage nents, except remote control devices, during the early months of pregnancy, must be located or fixed so that they can- pregnant or possibly pregnant women...

  • Page 8: Local Codes

    5cm clearance on each side. If your access does not meet these conditions, or in the case of other obstacles (steps, fences, walls, steep hills, etc.) contact Divine Hot Tubs Deluxe for advice and conditions. Location & Base: A sheltered environment can result in lower operating and maintenance costs. You must allow 1 meter clearance for access to the spa’s access panel for servicing.

  • Page 9: Electrical Requirements

    PLEASE NOTE: Failure to supply the recommended power will void the Manufac- turer’s Warranty! Electrical requirements System Box Wire Gauge Check When inspecting the wiring for any control system, note that connections for the incoming wires are clearly labeled at the main terminal block. • Two 16A service - minimum twelve guage copper wire per line (each).
  • Page 10 Wiring Check for R.C.D./Service Disconnect Precautions In most areas, R.C.D. ’ s are required for spa installations. In other areas, R.C.D. ’ s are recommended for spa installations, but are not mandatory. If the spa you are servicing was not installed with a R.C.D., strongly urge your customer to improve safety and comply with current standards by installing one.
  • Page 11 Important! If the voltage is not within the acceptable range, call an electrician or the local electric company to diagnose the problem. System Box Check (at TB1) 230 V Dedicated System Check: • Be sure the R.C.D. breaker is on. • Probe the blue and brown wires. Look for 230 V. • Probe the blue and green ground wires for 0 V. • Probe the brown and green ground wires – also 230 V. • Recheck voltage under peak load conditions.* * Peak Load Check It is important to check the voltage again under peak load conditions.
  • Page 12 ELECTRICAL WIRING SCHEMATIC IMPORTANT: Electrical connections must be made by qualified, licensed personnel. Please contact a licensed residential electrician for these services. Spa System Box Detail 230VAC House Breaker Box Brown (Hot) Blue (Neutral) Green/ Yellow (Ground) Outside Ground Rod RCD Breaker Box Spa System Box Blue...
  • Page 13 ELECTRICAL SERVICE CONFIGURATION OPTION For DIP Switch Configured System SINGLE SERVICE FEED 230V 1þ / 1x32A 230VAC, 50Hz , 1þ, 32A, BLUE (Circuit Breaker rating = BROWN 40A max.) GREEN Pump 1 and Pump 2 are on line 2; Heater and DUAL SERVICE FEED Pump 3 and Pump 4 are on line 1.
  • Page 14 ...continued ELECTRICAL SERVICE CONFIGURATION OPTION For DIP Switch Configured System Pump 1 is on line 2; Heater and Pump 2 DUAL SERVICE FEED are on line 1. Setup 9 / Programmation 9 / Konfiguration 9 TRIPLE SERVICE FEED 230V 3þ / 3x16A 1 BROWN BLUE 2 BROWN...

  • Page 15: Filling Your Spa

    5. FILLING YOUR SPA THROUGH THE FILTER CHAMBER IMPORTANT! Improperly Before you begin to fill your spa, it is advisable to have your water balanced tested for hardness (water rich in calcium and mineral content). Wells water may usually contain harder water than urban water supplies. Mineral and damage your metal imbalances in your water can shorten the life of the equipment spa and void...
  • Page 16 TOPSIDE CONTROLS: TP600 TURNING ON YOUR SPA PUMP 1 WARM 38. 5 PUMP 2 LIGHT COOL PUMP 3 PUMP 1 PUMP 2 LIGHT HEAT Figure 1: TP600 control panel, 6-button (3 pumps) PUMP 1 WARM 38. 5 PUMP 2 LIGHT COOL FLIP PUMP 1 PUMP 2...
  • Page 17 Basic Operation The Up and Down buttons are often referred to as Temperature Buttons. Some panels only have a single Temperature Button. Press a Temperature Button once and the current Set Temperature will begin to flash on the LCD. (The Set Tem- perature and the actual water temperature are often different.) While the numbers are flashing, press a Temperature Button again to change the Set Temperature.
  • Page 18 REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not show a current temperature until the filtration pump has been running for a minute or two. READY/REST Mode may appear when Jets 1 is activated. Complete User Guide Reference Download the complete User Interface and Programming Guide at http://service.balboa-instruments.com/zz40940_download.zip...

  • Page 19: Water Purity & Filtration

    WATER PURITY & FILTRATION Keeping the water clean – chemical sanitizers One of the bigger reasons that people require service on their spa is because they haven’t followed a chemical application regiment. Water can accumulate impuri- ties that can worsen the performance or even damage the filtration system if chemicals are not applied on a regular basis.
  • Page 20 Sanitizers CHLORINE - Chlorine is widely used as a sanitizer or disinfectant in pool and spa water to kill bacteria, viruses and algae, and oxidizes ammonia and nitrogen com- pounds such as swimmer waste. Its formal name is Sodium Dichlor and is referred to as a chlorinated concentrate.

  • Page 21: How To Use The Chemicals

    pH Controllers SODIUM BICARBONATE - Commonly used to increase pH and total alkalinity of spa water. Sodium bicarbonate is also known as natural baking soda. SODIUM CARBONATE – Also known as soda ash, is a substance used to raise pH and total alkalinity.

  • Page 22: Starting A Chemical Maintenance Program

    SHOCK – Addition of an oxidizer (OXY SHOCK) or superchlorinator to the water to break-down the organic contaminates on which bacteria feed and to destroy am- monia and nitrogen compounds (oxidize only). SUPERCHLORINATION – Means the addition of enough chlorine in the water to kill all living things (sanitize) and destroy any organic wastes present in the water (oxidize).
  • Page 23 Three main parameters should be tracked closely: 1. pH 2. Free chlorine 3. Alkalinity T.D.S. (Total Dissolved Solids) and calcium hardness should be checked after the first three are in the correct range. Test strips and test kits come with instructions on how to diagnose readings to determine whether the chemicals are in the right range.

  • Page 24: Filtration

    Filtration Your spa is pre-programmed to run a 2-hour filter cycle twice a day. CAUTION! For the system to work properly, the filters must be hosed off at least Turn off the once a week and thoroughly cleaned once a month with a filter de- power to the greaser.

  • Page 25: Ozone Generator

    To remove filter, SINGLE CARTRIDGE - with turbine vane filter cover: (filter component colors and styles may vary) Remove lid from the Remove filter basket clips. Remove filter basket. Pull out filter. Clean or turbine vane filter cover. replace filter. Ask your hot tub dealer for more information on the new Microban Filters, a new tech- nology with antimicrobial protection that will inhibit the growth of bacteria and mold.

  • Page 26: Jets

    JETS Types of Jets Your Hot tub comes with different types of jets and jet configurations. Each type of jet has a specific purpose and operates differently than the others. All jets with the exception of the fixed jets in the foot well by the light are adjustable and can be turned on or off.

  • Page 27: Jet, Air And Waterfall Controls

    Jet, air and waterfall controls Diverter or Selection Valves Some hot tubs may come with this valve. This valve, which is located just below the water line, is used to divert the power from the pump to one of the “Hot Seats” or the other. The valve has a 180°...

  • Page 28: Jet Removal

    Jet Removal Jets – To remove jets simply turn the outside ring of the jet counterclockwise approximately one quarter turn and pull jet out (see figure to right). To replace the jet, simply place the jet in the shell and turn the jet until the slots line up, then turn jet one quarter turn clockwise until secured.

  • Page 29: Spa Cover

    Spa Cover If you purchased a cover with your spa, you will want to be sure to keep it clean and protected. Spa covers exposed to the outdoors take a beating from the elements. Use a vinyl protectant to discourage deterioration caused by the UV rays from the sun.

  • Page 30: Draining The Spa

    Draining The Spa Divine Hot Tubs™ Deluxe steps to draining your hot tub. Locate the front panel of your spa: Step 1: Unscrew and remove the two vertical The drain hose connection is located trim strips on either side of the front on the inside front door of your spa.
  • Page 31 Step 6: Step 7: Cut the zip tie from around the drain Extend the drain hose outside of the hose. spa. Step 8: Step 9: Make sure the “inner ring” is hand tight- Unscrew the end cap from the drain ened clockwise to the “closed”...

  • Page 32: Troubleshooting

    APPENDIX A Troubleshooting For error message on your topside control, see control reference from the Initial Start-up. System Trouble PROBLEM PROBABLE CAUSE REMEDY GFCI trips (on startup) Improper or defective Electrician should inspect for wiring. wiring mistakes. GFCI trips A) Ozone generator Unplug from controller and defective.

  • Page 33: Pumps

    Pumps PROBLEM PROBABLE CAUSE REMEDY Noisy pump or motor A) Clogged filter or pump Clean filter, filter basket and inlets. pump inlets B) Low water level. Fill water to fill line on filter door. C) Slice valves not open. Remove service panels and open slice valves.
  • Page 34 Water (Continued) PROBLEM PROBABLE CAUSE REMEDY Cloudy water A) Clogged or blocked Remove filter and clean fitting. filter fitting. B) Dirty filter. Clean filter. C) Poor water chemistry. Balance water. D) Insufficient filter time. Increase filter time to a mini- mum 4 hours per filter cycle.

  • Page 35: Faq's - Frequently Asked Questions

    FAQ’S - FREQUENTLY ASKED QUESTIONS Q: Why is my spa not heating? Check which mode you are in: standard, sleep or economy. See ‘Topside Control’ . Standard and Economy mode will allow temperature to drop 10 degrees. Sleep mode will allow temperature to drop 20 degrees. Q: The system is receiving proper voltage, why doesn’t anything function? 1.

  • Page 36: Wi-Fi Module - Supplement

    WI-FI MODULE - SUPPLEMENT Note: This only applies for models equipped with this feature. For more info, please visit: Visit YouTube for videos at https://www.youtube.com/user/balboawatergroup/featured and learn how to connect bwa™ to your Wi-Fi network or download our user guide here http://www.balboawatergroup.com/bwa bwa™...

  • Page 37: Bluetooth Pairing Guide - Supplement

    BLUETOOTH PAIRING GUIDE - SUPPLEMENT Note: This only applies for models equipped with this feature. CS-P80A150V4BBT BLUETOOTH SUBWOOFER (SPA BULLET/MARINAVOX/VIDSONIX) WITH zVX-CD3H2 HOUSING DOCK Stores modern (larger) size smart phones. Switch between wired AUX input and Bluetooth. Lighted system power switch. Smoked colored retractable door. Bluetooth Protocols: A2DP Stereo, HSP, HFP, AVRCP, OPP, PBAP Bluetooth Version: 2.1 V4BBT AMP Specs (150Wmax) -...

  • Page 38: Notes

    NOTES:...
  • Page 39 NOTES:...

  • Page 40: Warranty

    Divine Hot Tubs™ Deluxe also warrants their spa shell interior surface against blistering, cracking and delamination for five years from the original purchase date.
  • Page 41 Divine Hot Tubs™ Deluxe Series is not responsible for incidental or consequential damages of any nature, acts of God or other causes beyond the control of Divine Hot Tubs™ Deluxe Series. All war- ranties, implied or otherwise, including implied warranties for merchantability and fitness for a particular purpose, are limited to the terms set forth in this warranty.
  • Page 42 Customer Service Hours: Mon - Fri 8:00 am - 5:00 pm United States, Pacific Standard Time (PST) P.O. Box 2140 | Woodinville, WA 98072 | www.divinehottubsdeluxe.com © August, 2016 | Divine Hot Tubs™ Deluxe | spa manual divine dlx UK, Euro 8-15-16...

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