Troubleshooting - IRiver Kyobo Sam EB12 User Manual

Troubleshooting

Employ the following suggestions if you experience problems with
your EB12.
+ The device does not power on.
- Check the battery power level. Turn on again after recharging.
- Reset the device by pressing the [
seconds.
+ The device is not charging even when it is connected to the
computer.
- Check that the USB cable is properly connected to the computer.
+ An error occurs on the computer when the USB is connected.
- Check that the USB cable is properly connected to the computer.
+ The volume has changed after formatting.
- The volume may vary slightly depending on the operating system
of your computer.
+ The screen does not look normal.
- Check for and remove any foreign material on the screen.
+ The device cannot be connected to the computer.
- Connect the device to the USB port on the back of the computer.
+ No eBook file appears on the screen.
- Check that the eBook is in a format supported by the device.
+ It takes a long time for the screen to change and for the afterim-
age to disappear.
- Normal EPD screen response times may vary.
- It is a natural property of EPD to have afterimages.
- EPDs may leave afterimages or take longer to change screen
images when used in excessively hot or cold places (range of
temperature for normal operation: 0℃ - 40℃).
- When the EPD is used under direct sunlight, it may leave
horizontal lines on the screen (these will disappear when used in
the shade).
2 0 Troubleshooting and Other Resources
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