Timewatch ULtraFace 331 User Manual
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Timewatch ULtraFace 331 User Manual

Face recognition terminal
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ULtraFace 331 Face Recognition Terminal
User Manual
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  • Page 1 ULtraFace 331 Face Recognition Terminal User Manual Page 1 of 68...

  • Page 2: Table Of Contents

    ULtraFace 331 Face Recognition Terminal User Manual Contents Chapter 1 Overview ........................1 1.1 Overview ..........................1 1.2 Features ..........................1 Chapter 2 Appearance ........................ 2 Chapter 3 Installation ......................... 3 3.1 Installation Environment ......................3 3.2 Base Mounting ........................3 3.3 Install with Gang Box ......................
  • Page 3 ULtraFace 331 Face Recognition Terminal User Manual 6.5.3 Set RS-485 Parameters ....................19 6.6 User Management ....................... 20 6.6.1 Add Face Picture ......................20 6.6.2 Add Card ........................22 6.6.3 Add Password ......................23 6.6.4 Set Authentication Mode .................... 24 6.6.5 Search and Edit User ....................
  • Page 4 ULtraFace 331 Face Recognition Terminal User Manual Chapter 7 Operation via Web Browser ..................39 7.1 Login ............................ 39 7.2 Live View ..........................39 7.3 Person Management ......................40 7.4 Search Event ........................41 7.5 Configuration ........................42 7.5.1 Set Local Parameters ....................42 7.5.2 View Device Information .....................
  • Page 5 ULtraFace 331 Face Recognition Terminal User Manual 8.3.2 Import Resources to Group ..................65 8.3.3 Edit Resource Parameters ................... 66 8.3.4 Remove Resources from Group .................. 66 8.4 Person Management ......................66 8.4.1 Add Organization ......................66 8.4.2 Configure Basic Information ..................67 8.4.3 Issue a Card by Local Mode ..................
  • Page 6 ULtraFace 331 Face Recognition Terminal User Manual 8.7 Configure Advanced Functions .................... 84 8.7.1 Configure Device Parameters ..................84 8.7.2 Configure Remaining Open/Closed ................89 8.7.3 Configure Multi-Factor Authentication ............... 90 8.7.4 Configure Card Reader Authentication Mode and Schedule ........92 8.7.5 Configure First Person In .....................
  • Page 7 ULtraFace 331 Face Recognition Terminal User Manual Appendix A. Tips When Collecting/Comparing Face Picture ............ 133 Appendix B. Tips for Installation Environment ................ 135 Appendix C. Dimension ......................136 Appendix D. Communication Matrix and Device Command ............ 137 Page 7 of 68...

  • Page 8: Chapter 1 Overview

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 1 Overview 1.1 Overview Face recognition terminal is a kind of access control device for face recognition, which is mainly applied in security access control systems, such as logistic centers, airports, university campuses, alarm centrals, dwellings, etc.

  • Page 9: Chapter 2 Appearance

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 2 Appearance Refer to the following contents for detailed information of the face recognition terminal: Figure 2-1 Face Recognition Terminal Diagram Table 2-1 Description of Face Recognition Terminal Name Description Display Screen 3.97-inch LCD touch screen.

  • Page 10: Chapter 3 Installation

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 3 Installation 3.1 Installation Environment • Avoid backlight, direct sunlight, and indirect sunlight. • For better recognition, there should be light source in or near the installation environment. Note For details about installation environment, see Tips for Installation Environment.

  • Page 11: Install With Gang Box

    ULtraFace 331 Face Recognition Terminal User Manual 3.3 Install with Gang Box Steps 1. According to the datum line on the mounting template, stick the mounting template on the wall or other surface, 1.45 meters higher than the ground. Figure 3-2 Mounting Template 2.
  • Page 12 ULtraFace 331 Face Recognition Terminal User Manual 3. Use two supplied screws (SC-KM4x25-SUS or KA4×22-SUS) to secure the mounting plate on the gang box. Figure 3-4 Install Mounting Plate 4. Route the cables through the cable hole of the mounting plate, and connect the terminals with the external devices' cables.
  • Page 13 ULtraFace 331 Face Recognition Terminal User Manual Figure 3-6 Secure Device Note • The installation height here is the recommended height. You can change it according to your actual needs. • For easy installation, drill holes on mounting surface according to the supplied mounting template.

  • Page 14: Chapter 4 Wiring

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 4 Wiring • If the device should connect with peripherals, it supports wiring with the RS-485 card reader, the door lock, the exit button, the access controller, and the power supply. Note If the cable size is 18 AWG, you should use a 12 V power supply.

  • Page 15: Wire Normal Device

    ULtraFace 331 Face Recognition Terminal User Manual Table 4-1 Terminal Descriptions Group Function Color Name Description Group A Power Input +12 V 12 VDC Power Supply Black Ground Group B RS-485 Yellow 485+ RS-485 Wiring Blue 485- Black Ground Group C...

  • Page 16: Wiring With Power Cable

    ULtraFace 331 Face Recognition Terminal User Manual Note • The power input should be 12 VDC, 1.5 A, 18 W. • Do not wire the device to the electric supply directly. 4.3 Wiring with Power Cable Wire the device with power supply directly by using the supplied power cable if the device has no other peripherals to be wired.

  • Page 17: Chapter 5 Activation

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 5 Activation You should activate the device before the first login. After powering on the device, the system will switch to Device Activation page. Activation via the device, SADP tool and the client software are supported.

  • Page 18: Activate Via Sadp

    ULtraFace 331 Face Recognition Terminal User Manual Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. • After activation, you should select an application mode. For details, see Set Application Mode • After activation, if you need to add the device to the client software or other platforms, you should edit the device IP address.

  • Page 19: Activate Device Via Client Software

    ULtraFace 331 Face Recognition Terminal User Manual 5.3 Activate Device via Client Software For some devices, you are required to create the password to activate them before they can be added to the software and work properly. Steps Note This function should be supported by the device.

  • Page 20: Chapter 6 Basic Operation

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 6 Basic Operation 6.1 Select Language You can select a language for the device system. After the device activation, you can select a language for the device system. By default, the system language is English.

  • Page 21: Set Administrator

    ULtraFace 331 Face Recognition Terminal User Manual 6.3 Set Administrator After device activation, you can add an administrator to manage the backend. Before You Start Activate the device and select an application mode. Steps Note Tap Skip to skip adding administrator.

  • Page 22: Login

    ULtraFace 331 Face Recognition Terminal User Manual Device is armed/not armed. The device wired network is connected/not connected/connecting failed. The device' Wi-Fi is enabled and connected/not connected/enabled but not connected. Shortcut Keys Description Note You can configure those shortcut keys displayed on the screen. For details, see Basic Settings .
  • Page 23 ULtraFace 331 Face Recognition Terminal User Manual Figure 6-3 Admin Login 2. Authenticate the administrator's face to enter the home page. Figure 6-4 Home Page Note The device will be locked for 30 minutes after 5 failed attempts. 3. Optional: Tap and you can enter the device activation password for login.

  • Page 24: Login By Activation Password

    ULtraFace 331 Face Recognition Terminal User Manual 6.4.2 Login by Activation Password You should login the system before other device operations. If you do not configure an administrator, you should follow the instructions below to login. Steps 1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture to enter password entering page.

  • Page 25: Set Wi-Fi Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Steps 1. Tap Comm. (Communication Settings) on the Home page to enter the Communication Settings page. 2. On the Communication Settings page, tap Wired Network. Figure 6-6 Wired Network Settings 3. Set DHCP, IP Address, Subnet Mask, or Gateway.

  • Page 26: Set Rs-485 Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Figure 6-7 Wi-Fi Settings 3. Enable the Wi-Fi function. 4. Configure the Wi-Fi parameters. - Select a Wi-Fi from the list, and enter the Wi-Fi's password. Tap OK. - If the target Wi-Fi is not in the list,tap Add Wi-Fi. Enter the Wi-Fi's name and password. And tap OK.

  • Page 27: User Management

    ULtraFace 331 Face Recognition Terminal User Manual Figure 6-8 Set RS-485 Parameters 3. Select an peripheral type according to your actual needs. Note If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set the RS-485 address as 2.
  • Page 28 ULtraFace 331 Face Recognition Terminal User Manual Note • Numbers, upper case letters, lower case letters, and special characters are allowed in the user name. • The suggested user name should be within 32 characters. 5. Tap the Face Picture field to enter the face picture adding page.

  • Page 29: Add Card

    ULtraFace 331 Face Recognition Terminal User Manual 6.6.2 Add Card Add a card for the user and the user can authenticate via the added card. Steps Note Up to 1500 cards can be added. 1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in the backend.

  • Page 30: Add Password

    ULtraFace 331 Face Recognition Terminal User Manual The User is the normal user. The user can only authenticate or take attendance on the initial page. 10. Tap to save the settings. 6.6.3 Add Password Add a password for the user and the user can authenticate via the password.

  • Page 31: Set Authentication Mode

    ULtraFace 331 Face Recognition Terminal User Manual 6.6.4 Set Authentication Mode After adding the user's face picture, password, or other credentials, you should set the authentication mode and the user can authenticate his/her identity via the configured authentication mode. Steps 1.

  • Page 32: Delete Data

    ULtraFace 331 Face Recognition Terminal User Manual 6.7.1 Delete Data Delete user data. On the Home page, tap Data → Delete Data → User Data . All user data added in the device will be deleted. 6.7.2 Import Data Steps 1.

  • Page 33: Identity Authentication

    ULtraFace 331 Face Recognition Terminal User Manual Note • The supported USB flash drive format is DB. • The system supports the USB flash drive with the storage of 1G to 32G. Make sure the free space of the USB flash drive is more than 512M.

  • Page 34: Basic Settings

    ULtraFace 331 Face Recognition Terminal User Manual 6.9 Basic Settings You can set the shortcut key, voice, time, select language, and whith light brightness. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and login the device home page.

  • Page 35: Set Biometric Parameters

    ULtraFace 331 Face Recognition Terminal User Manual 6.10 Set Biometric Parameters You can customize the face parameters to improve the face recognition performance. The configurable parameters, includes application mode, face liveness level, face recognition distance, face recognition interval, wide dynamic, face 1:N security level, and ECO settings.

  • Page 36: Set Access Control Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Parameter Description Face Recognition The time interval between two continuous face recognitions when Interval authenticating. Note You can input the number from 1 to 10. Wide Dynamic When there are both very bright and very dark areas simultaneously in the view, you can enable the wide dynamic function to balance the brightness of the whole image and provide clear images with details.
  • Page 37 ULtraFace 331 Face Recognition Terminal User Manual Figure 6-12 Access Control Parameters The available parameters descriptions are as follows: Table 6-2 Access Control Parameters Descriptions Parameter Description Terminal Auth. Mode (Terminal Select the face recognition terminal's authentication mode. You Authentication Mode) can also customize the authentication mode.

  • Page 38: Time And Attendance Status Settings

    ULtraFace 331 Face Recognition Terminal User Manual Parameter Description Door Contact You can select "Open (Remain Open)" or "Close (Remian Closed)" according to your actual needs. By default, it is Close (Remian Closed). Open Duration Set the door unlocking duration. If the door is not opened for the set time, the door will be locked.

  • Page 39: Set Auto Attendance Via Device

    ULtraFace 331 Face Recognition Terminal User Manual Steps 1. Tap T&A Status to enter the T&A Status page. 2. Set the Attendance Mode as Manual. Figure 6-14 Manual Attendance Mode 3. Enable the Attendance Status function. Result You should select the attendance status manually after authentication.
  • Page 40 ULtraFace 331 Face Recognition Terminal User Manual Figure 6-15 Auto Attendance Mode 3. Select an attendance status and set its schedule. 1) Select Check In, Check Out, Break Out, Break In, Overtime In, or Overtime Out as the attendance status.

  • Page 41: Set Manual And Auto Attendance Via Device

    ULtraFace 331 Face Recognition Terminal User Manual 6.12.4 Set Manual and Auto Attendance via Device Set the attendance mode as Manual and Auto, and the system will automatically change the attendance status according to the configured parameters. At the same time you can manually change the attendance status after the authentication.

  • Page 42: System Maintenance

    ULtraFace 331 Face Recognition Terminal User Manual Result On the initial page and authenticate. If you do not select a status, the authentication will be marked as the configured attendance status according to the schedule. If you tap Select Status and select a status to take attendance, the authentication will be marked as the selected attendance status.

  • Page 43: Video Intercom

    ULtraFace 331 Face Recognition Terminal User Manual Note Parts of the device models support displaying the fingerprint number. Refers to the actual page for details. Device Upgrade Plug the USB flash drive in the device USB interface. Tap Upgrade, and the device will read the digicap.dav file in the USB flash drive to start upgrading.

  • Page 44: Call Center From Device

    ULtraFace 331 Face Recognition Terminal User Manual Note If the device is added to multiple client softwares and when the device is calling the client software, only the first client software added the device will pop up the call receiving window.

  • Page 45: Call Room From Device

    ULtraFace 331 Face Recognition Terminal User Manual 5. Enter the Live View page and double-click the added device to start live view. Note For details about operations in the Live View page, see Live View in the user manual of the client software.

  • Page 46: Chapter 7 Operation Via Web Browser

    ULtraFace 331 Face Recognition Terminal User Manual Chapter 7 Operation via Web Browser 7.1 Login You can login via the web browser or the remote configuration of the client software. Note Make sure the device is activated. For detailed information about activation, see Activation .

  • Page 47: Person Management

    ULtraFace 331 Face Recognition Terminal User Manual Set the volume when starting live view. Note If you adjust the volume when starting two-way audio, you may hear a repeated sounds. You can capture image when starting live view. Reserved function. You can zoom in the live view image.

  • Page 48: Search Event

    ULtraFace 331 Face Recognition Terminal User Manual Click Save to save the settings. Add Face Picture Click User → Add to enter the Add Person page. Click + on the right to upload a face picture from the local PC.

  • Page 49: Configuration

    ULtraFace 331 Face Recognition Terminal User Manual Enter the search conditions, including the employee ID, the name, the card No., the start time, and the end time, and click Search. The results will be displayed on the right panel. 7.5 Configuration 7.5.1 Set Local Parameters...

  • Page 50: Set Dst

    ULtraFace 331 Face Recognition Terminal User Manual Figure 7-3 Time Settings Click Save to save the settings after the configuration. Time Zone Select the device located time zone from the drop-down list. Time Sync. You should set the NTP server's IP address, port No., and interval.
  • Page 51 ULtraFace 331 Face Recognition Terminal User Manual Figure 7-5 Upgrade and Maintenance Page Click Reboot to start reboot the device. Restore Parameters Click Configuration → System → Maintenance → Upgrade & Maintenance . Factory All parameters will be restored to the factory settings. You should activate the device before usage.

  • Page 52: Change Administrator's Password

    ULtraFace 331 Face Recognition Terminal User Manual Note Do not power off during the upgrading. 7.5.6 Change Administrator's Password Steps 1. Click Configuration → User Management . 2. Click 3. Enter the old password and create a new password. 4. Confirm the new password.
  • Page 53 ULtraFace 331 Face Recognition Terminal User Manual Figure 7-6 TCP/IP Settings Page Click Save to save the settings. NIC Type Select a NIC type from the drop-down list. By default, it is Auto. DHCP If uncheck the function, you should set the IPv4 address, IPv4 subnet mask, IPv4 default gateway, MTU, and the device port.

  • Page 54: Set Video And Audio Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Set Wi-Fi Parameters Set the Wi-Fi parameters for device wireless connection. Steps Note The function should be supported by the device. 1. Click Configuration → Network → Basic Settings → Wi-Fi . Figure 7-7 Wi-Fi Settings Page 2.

  • Page 55: Set Video Intercom Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Figure 7-8 Video Settings Page Set the stream type, the video type, the bitrate type, the frame rate, and the Max. bitrate. Click Save to save the settings after the configuration. Set Audio Parameters Click Configuration →...

  • Page 56: Set Access Control And Authentication Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Set the device installed community No. Building No. Set the device installed building No. Unit No. Set the device installed unit No. Floor No. Set the device installed floor No. If you select outer door station as the device type, you should enter a number between 1 and Note If you change the No., you should reboot the device.

  • Page 57: Set Rs-485 Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Set the door unlocking duration. If the door is not opened for the set time, the door will be locked. Open Timeout Alarm (Door Open Timeout Alarm) An alarm will be triggered if the door has not been closed within the configured time duration.

  • Page 58: Set Image Parameters

    ULtraFace 331 Face Recognition Terminal User Manual Select a peripheral from the drop-down list according the actual situation. You can select from Card Reader, Extension Module, Access Controller, or Disable. Note After the peripheral is changed and saved, the device will reboot automatically.

  • Page 59: Set Supplement Light Brightness

    ULtraFace 331 Face Recognition Terminal User Manual Set the video frame rate when performing live view remotely. After changing the standard, you should reboot the device to take effect. 25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East countries, Europe countries, etc.

  • Page 60: Set Biometric Parameters

    ULtraFace 331 Face Recognition Terminal User Manual 7.5.14 Set Biometric Parameters Set Basic Parameters Click Configuration → Smart → Smart . Figure 7-15 Smart Settings Page Click Save to save the settings after the configuration. Face Anti-spoofing Enable or disable the live face detection function. If enabling the function, the device can recognize whether the person is a live one or not.

  • Page 61: Set Notice Publication

    ULtraFace 331 Face Recognition Terminal User Manual Set the time interval between two continuous face recognitions when authenticating. Pitch Angle The maximum pitch angle when starting face authentication. Yaw Angle The maximum yaw angle when starting face authentication. 1:1 Matching Threshold Set the matching threshold when authenticating via 1:1 matching mode.
  • Page 62 ULtraFace 331 Face Recognition Terminal User Manual Figure 7-16 Notice Page Sleep Enable Sleep and the device will enter the sleep mode when no operation with the configured sleep time. Customize Screen Saver Enable the function, and you can upload the screen saver pictures from the local PC. You can also set the slide show interval for the screen saver.

  • Page 63: Chapter 8 Client Software Configuration

    ULtraFace 331 Face Recognition Terminal User Manual Appendix A. Tips When Collecting/Comparing Face Picture The position when collecting or comparing face picture is as below: Positions (Recommended Distance: 0.5 m) Expression • Keep your expression naturally when collecting or comparing face pictures, just like the expression in the picture below.

  • Page 64: Add Device

    ULtraFace 331 Face Recognition Terminal User Manual Page 64 of 68...
  • Page 65 ULtraFace 331 Face Recognition Terminal User Manual Appendix B. Tips for Installation Environment 1. Light Source Illumination Reference Value Candle: 10Lux Bulb: 100~850Lux Sunlight: More than 1200Lux 2. Install the device at least 2 meters away from the light, and at least 3 meters away from the window or door.

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