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Troubleshooting
If you have any questions or suspect that the washing machine is malfunctioning
during use, please look at the list rst. The following content provides you with
answers to possible malfunctions and solutions. If the problem still cannot be
solved after operation, please call the after-sales service hotline.
Please do not repair or disassemble the washing machine yourself!
Trouble
There is still water
after draining.
There is water
spilling over the
upper marginal
part of the machine
when washing.
The machine stops
working.
The clothes did
not spin.
Possible Reason
Water not drained
completely.
Water level is too high
Power cut.
Poor contact between
power line and socket or
got loose.
Did not switch the timer.
Clothes are too heavy.
Voltage is too low.
Solutions
Wipe it dry.
Reduce water, lower the
water level and make
sure water won't spill
over.
Check if there is power
cut.
Check the socket
carefully.
Switch the timer to
proper working time.
Reduce clothes amount.
Use it when voltage is
normal.
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