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Dictaphone Walkbout Express Operating Instructions Manual

Infrared docking station
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For uploading voice files to Enterprise Express®
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Infrared Docking Station
Operating Instructions

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Summary of Contents for Dictaphone Walkbout Express

  • Page 1 For uploading voice files to Enterprise Express® ™ Infrared Docking Station Operating Instructions...

  • Page 2: Table Of Contents

    How to Upload Files ..........27 Managing Voice Files on the Host PC After Uploading .......31 Recovering From Interrupted Transmissions...31 Troubleshooting..........33 Verifying Docking Station Connections ....33 Troubleshooting the Docking Station PC Host Software ..........33 To comment on this guide, please contact us at: DocFeedback@dictaphone.com...

  • Page 3: Overview

    It is so easy to use the Walkabout Express (WAExpress) Infrared Docking Station and Docking Station PC Host software from Dictaphone! Just insert your Walkabout™ Express digital portable into the Infrared Docking Station, and the Docking Station PC Host software will...
  • Page 4 • 200 MB or higher of available hard disk space is recommended for temporary storage of voice files. • 64 MB of RAM or higher. • CD-ROM drive. • VGA monitor adapter or higher. • Dedicated Parallel Port configured for ECP mode. •...

  • Page 5: Where To Go From Here

    WHERE TO GO FROM HERE If you are taking the Docking Station and Docking Station PC Host software out of the box for the first time, you will need to complete the following tasks before sending voice files for the first time. See the referenced pages for detailed instructions.

  • Page 6: Getting Help

    Getting Help If questions arise as you use the Walkabout™ Express Infrared Docking Station, refer to this manual or the Dictaphone web site. If your computer has Internet access, then you can visit the Dictaphone web site at: www.Dictaphone.com For information on other Dictaphone products or...

  • Page 7: Pc Setup Instructions

    PC SETUP INSTRUCTIONS You should make sure that your PC is configured to operate with the Docking Station as described in this section. Selecting a Parallel Port Setting For optimum file transfer performance, select the ECP mode for the parallel port setting on your PC. To change the parallel port setting, you must access your PC’s BIOS (Basic Input/Output System).

  • Page 8: Setting The Transfer Protocol

    Setting the Transfer Protocol Docking Station PC Host software is configured to automatically select the optimal transfer protocol (i.e., AUTO is displayed in the Transfer Mode text box on the Configure Docking Station PC Host window). You should not need to set the transfer protocol. However, if necessary, parallel port transfer protocols can be specified (Compatible (Nibble), Bi-directional (BYTE), and Extended (ECP)).

  • Page 9: Installing The Docking Station

    INSTALLING THE DOCKING STATION Set up the Docking Station to work with your PC as follows: 1. Shut down the PC. 2. Connect the female end of the 25-pin Docking Station cable to the “Parallel” connector at the rear of the Docking Station as shown below. 3.
  • Page 10 AC Adapter Docking Station Parallel (rear view) Port (25 pin) Docking Station Docking Station cable cable connector See Figure 2 for a detailed view Figure 1: Docking Station Cable Connections 8. Use the 4 LED indicator lights on the front of the Docking Station to monitor activity of the unit.
  • Page 11 Service Connector (see Note) Adapter cord Docking Station cable Figure 2: Docking Station Connections – Detailed View Note: The Docking Station cable is connected to the “Parallel” connector as shown. The “Service” connector is used exclusively by Dictaphone support personnel.

  • Page 12: Installing The Docking Station Pc Host Software

    INSTALLING THE DOCKING STATION PC HOST SOFTWARE This section describes how to install the Walkabout™ Express Docking Station PC Host software. 1. Insert the Walkabout Express™ Docking Station PC Host software CD into the CD-ROM drive on your PC. Start the installation program: Click Start ( ) on the Windows System Tray area, and select Run.
  • Page 13 Figure 3: Initial Installation Window Read the Welcome window information and click the Next button to continue the installation process. Figure 4: Walkabout™ Express (WAExpress) Welcome Window...
  • Page 14 At the Choose Destination Location window (Figure 6), click Next to accept the default destination folder for the Docking Station PC Host software. Dictaphone recommends that you accept the default destination folder. However, you can click Browse to find another folder and click Next to continue.
  • Page 15 iv. Click Next to accept the default name for the Windows Program Folder that you will access to start up the Docking Station PC Host software (or type in a new folder name) and click Next. Figure 7: Select Program Folder Window At the Setup MailBox Directory window (Figure 8 on page 14) you can enter a different location or accept the default...
  • Page 16 Figure 8: Setup MailBox Directory Location Window vi. When the Setup Parallel Port window appears, click Next to accept the LPT1 default, or select the desired LPT port. Figure 9: Setup Parallel Port Window vii. As Docking Station PC Host software files are copied to your PC, a progress meter is displayed, until all the appropriate files are copied (Figure 10).
  • Page 17 Figure 10: Sample File Copy Progress Meter viii. When the installation is complete, the Setup Complete window is displayed. Click Finish to complete the Docking Station PC Host software installation procedure (Figure 11). Figure 11: Setup Complete Window...
  • Page 18 3. Docking Station PC Host software should automatically start up, and the Docking Station PC Host icon should appear in the Windows System Tray area (see Figure 12). Types of PC Host icons are shown in Figure 13. Windows System Tray Area Click (or right-click) on the EVA Icon icon to use Docking Station...
  • Page 19 4. Downloading of the Docking Station application software to the Docking Station now begins automatically. LED indicators on the front of the station change from 4 blinking amber lights to 4 solid green lights when the download is complete. Waiting to complete Ready to transfer files connection to (4 green lights)

  • Page 20: Using The Docking Station Pc Host Software

    USING THE DOCKING STATION PC HOST SOFTWARE Docking Station PC Host software is used to upload dictated voice files from a Walkabout™ Express portable to a PC, so Enterprise Voice Agent (EVA) software can send them into the Enterprise Express® Voice System for translation.

  • Page 21: Starting And Stopping The Software

    removes the icon from the System Tray area and exits the application. These same options are also available directly from the WAExpress Docking Station – Status window (see Figure 17). The following sections describe how to use each option. Note: You will not be able to setup EVA’s source folder until the Inbox is created.

  • Page 22: Start/Restart Docking Station Pc Host

    1. Click on in the Windows System Tray area. 2. Select Programs from the Start menu. 3. Select Dictaphone, then WAExpress. 4. To start the Docking Station PC Host software, click on Docking Station. The Docking Station cycles and the Docking Station PC Host icon is displayed in the Windows System Tray area when the application is ready.
  • Page 23 Figure 16: Sample Configure Docking Station PC Host Window 2. Modify Docking Station PC Host configuration settings as follows: • Mailbox Directory – Enter the location of the directory where the files for each upload or download operation are stored on your PC or a connected network device.

  • Page 24: Checking The Status Of The Docking Station

    transfers, and Use DMA for transfers options are available for selection. • AutoRun on Startup – Click on this box to remove the check mark if you do not want Docking Station PC Host to start up automatically each time you turn on your PC (Not recommended!).
  • Page 25 The following status information is provided at the top of the WAExpress Docking Station – Status window: • State – Indicates if the Docking Station is “Present”, or if there is “No Docking Station” (refer to Troubleshooting on page 33 to verify that the station is powered up and properly connected to your PC).
  • Page 26 uploading the second of five files, 2 of 5 (40%) is displayed in the text box. • Files Downloaded – Provides the same type of statistics described in the previous paragraph for a download operation (not applicable to Version 1.x). •...

  • Page 27: Updating The Docking Station Firmware Software

    • Configure – Open the Configure Docking Station PC Host window (Figure 16). • Utility – Opens the WAExpress Docking Station – Utility window (Figure 18). Updating the Docking Station Firmware Software The Docking Station firmware software should only be updated when you receive a new version of Docking Station PC Host software.
  • Page 28 3. Click on the Update button to reconfigure the Docking Station. You are prompted to confirm this action. Select Yes to continue (or No to cancel). 4. You can view the status of the upgrade in the Current File area of the WAExpress Docking Station –...

  • Page 29: Using The Docking Station To Upload Voice Files

    USING THE DOCKING STATION TO UPLOAD VOICE FILES Docking Station PC Host software uploads all the voice files that are saved as COMP or PCM on the portable to your PC as soon as you place the portable into the Docking Station (providing the LED lights are solid green and the portable is powered OFF, or at the Main menu).
  • Page 30 3. Insert the Walkabout™ Express portable into the Docking Station (Figure 20) to begin the transfer process. Walkabout Express Portable Docking Station Unit LED Indicator Lights Figure 20: Inserting the Walkabout™ Express Portable into the Docking Station 4. The transfer process begins automatically. During the file transfer operation: Observe the LED indicators on the front of the Docking Station.
  • Page 31 SETTING PATH TO PC – The software is setting the upload path from the Docking Station to the configured mailbox directory. For example, C:\DICTAPHONE\MAILBOX. c. SENDING FILE 01 (02, etc.) – Appears as each file is uploaded to the Docking Station. Numbering may not be sequential.
  • Page 32 Be sure to remove the Walkabout™ Express portable from the Docking Station when the transfer is completed because the transfer process automatically begins again in 20 seconds. Main menu display (:00 indicates there are no voice files on the portable) Figure 21: Walkabout™...

  • Page 33: Managing Voice Files On The Host Pc After Uploading

    Also, note that if you begin dictation and leave the dictated job open (unattended) on the portable, after 10 minutes the job will automatically be placed into the completed status. This file will be transferred even though the dictation was incomplete. Managing Voice Files on the Host PC After Uploading You do not need to be concerned with managing files on...
  • Page 34 After interrupting a transfer sequence, you can place the Walkabout™ Express portable back into the Docking Station after the portable LCD displays the Main menu (Figure 21), and the Docking Station LED indicator lights have returned to solid green. If you want to stop the transfer of files from the Walkabout™...

  • Page 35: Troubleshooting

    TROUBLESHOOTING Verifying Docking Station Connections Perform the following steps if the ERROR icon is displayed in the Windows System Tray area (Docking ERROR Icon Station PC Host icon with a red “X” through it) , OR if the two LED indicators on the right front of the Docking Station are amber (or orange) and blinking.
  • Page 36 C:\PROGRAMFILES\DICTAPHONE\ WAEXPRESS\DOCKING STATION\LOG If the above troubleshooting procedures do not resolve your problem, please visit the Dictaphone website (www.Dictaphone.com) and review Frequently Asked Questions (FAQs) for this product, or contact Dictaphone technical support (see Getting Help on page 4).
  • Page 37 Microsoft Corporation. Sound Blaster is a registered trademark of Creative Technology Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies. Patent Pending © 2000 Dictaphone Corporation. All rights reserved. L-2475-000 2/2000 ®...

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