TCL 20L+ Manual
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TCL 20L+ Manual

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  • Page 2 Alternatively, choose Settings > System > About phone > Status > IMEI information on the phone itself. Obtaining warranty service First follow the advice in this guide or go to www.tcl.com/global/en/service-support- mobile.html. Then check hotlines and repair centre information through www.tcl. com/global/en/service-support-mobile/hotline&service-center.html Viewing legal information On the phone, go to Settings >...

  • Page 3: Table Of Contents

    Apps and features ..................27 Phone ....................27 Contacts ....................32 Messages ....................35 Calendar ....................38 Clock ....................39 Calculator ....................42 TCL apps .....................43 Other applications ................43 Google applications ................43 Settings ......................46 Wi-Fi ....................46 Bluetooth .....................47 SIM card & mobile network ..............48 Connected devices ................49...
  • Page 4 4.11 Smart Manager ...................57 4.12 Security & biometrics ................57 4.13 Location ....................58 4.14 Privacy....................58 4.15 Apps ....................58 4.16 Storage ....................58 4.17 TCL Account ..................59 4.18 Accounts....................59 4.19 Digital Wellbeing & parental controls ..........59 4.20 Google ....................59 4.21 Accessibility ..................59 4.22 System ....................59 FOTA upgrade .....................62...

  • Page 5: Basics

    Basics Device overview Headset connector Microphone Receiver + speaker Front Camera Touch screen Back button Recent apps Home button Speaker Microphone USB Type-C...
  • Page 6 Multiple rear cameras LED flash NFC sensor area SIM card slot/microSD Volume keys card slot The Google Assistant Botton Power key Fingerprint sensor The Google Assistant Button (left of the device) • Press to access the Google Assistant Back button •...
  • Page 7 Recent apps • Touch to view applications you’ve recently accessed. Power key/Fingerprint sensor (right of the device) • Press: Lock the screen/Light up the screen. In call mode, end a call when Settings > Button & gestures > Power key > Power button ends call is On. Default is Off. •...

  • Page 8: Getting Started

    Getting started Setting up Inserting or removing the SIM/microSD card Insert the provided SIM pin into the hole. Pull out the SIM tray. Place the SIM card or microSD card into the tray slot and carefully close the SIM tray. ...
  • Page 9 Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types; otherwise this may cause damage to your phone. Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off.

  • Page 10: Home Screen

    Powering on your phone Hold down the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password, Pattern, Fingerprint or Face recognition) if necessary and confirm. The Home screen is displayed. If you do not know your PIN code or forget it, contact your network operator. Be sure to keep your PIN code secure.
  • Page 11 Using the touchscreen Touch To access an application, touch it with your finger. Touch and hold To enter the available options for an item, touch and hold the item. For example. Select a contact in Contacts and touch and hold it. An options list will then appear. Drag Place your finger on the screen to drag an object to another location.
  • Page 12 Status bar From the status bar, you can view both phone status (on the right side) and notification information (on the left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel. Touch and drag up to close it.
  • Page 13 Quick settings panel Touch and drag down from the top of the screen twice to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons. Touch the Edit icon to customise your Quick settings panel. Touch to customise your Quick settings panel.
  • Page 14 Swipe to unlock the screen Press the Power key once to light up the screen, swipe up the screen to unlock the screen. Double touch to enter the detailed screen Swipe up to unlock the screen Swipe right to Swipe left to enter Phone enter Camera Enter a password to unlock the screen...
  • Page 15 Use Fingerprint unlock Touch the fingerprint sensor with an enrolled finger to unlock the screen. Personalising your Home screen You can touch and hold a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Touch and hold an item and drag it to the desired position and then release.
  • Page 16 Consult recently used applications To consult recently used applications: • Touch the Recent apps key. • If Settings > Button & gestures > System navigation > Gesture navigation is set, swipe up from the bottom of the screen and hold for at least 0.3s. Touch a thumbnail in the window to open the application.

  • Page 17: Text Input

    Volume adjustment Press the Volume key to adjust the Media volume. Touch the icon to adjust Ring, Alarm and Notification volume. Text input Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Language & input, touch the Virtual keyboard you want to set up and a series of settings will become available.
  • Page 18 Android keyboard Enter recipient numbers or select from contacts Touch to send the SMS or MMS message Touch and hold to switch language Touch to input a full stop Touch and hold to select symbols Touch to switch between "abc/Abc" mode Touch and hold to switch to "abc/ABC"...
  • Page 19 Text editing You can edit text which you have entered. • Touch and hold or double touch within the text you want to edit. • Drag the tabs to change the amount of text to edit. • The following options will appear: Cut, Copy, and Share. You can also insert new texts if preferred •...

  • Page 20: Multimedia Applications

    Multimedia applications Camera ............Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. Launch Camera There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera From the Lock Screen When the screen is locked, press the Power key once to light up the screen, then swipe left on the camera icon in the lower right corner to open the camera.
  • Page 21 Select filter s Flash mode: Touch to turn on/off the camera flash WARNING: Keep a safe distance when using the flash. Do not point the flash toward people’s or animals’ eyes. Take a timed photo Take HDR photos Zoom in/out Switch between front/back camera Take a photo Touch to access settings...
  • Page 22 Modes and settings Modes Slide left or right to switch between modes. • MORE: By selecting MORE, you can access more modes. These modes can be moved to the main screen by touching PANO: Touch to turn on the panorama function. Touch the shutter button to start taking a panoramic photo and move the phone steadily along in the direction indicated by the onscreen line.
  • Page 23 • Video stabilisation (EIS): Touch on to enable the Electronic Image Stabilisation (EIS) feature. It helps reduce blurring associated with the motion of a camera during exposure. • AI scene detection: Once turned on, the camera will automatically identify the image content of a scene and categorize it accordingly.

  • Page 24: Gallery

    Gallery ............Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To view the photos you have taken, touch from the Home screen. Tap to access more options Explore Explore collects photos into groups making them more easy to find...
  • Page 25 Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view.
  • Page 26 Album management When there are many pictures and videos, you can manage your albums for convenient viewing. Create an album to create and name a new album. Select the pictures or videos you want to include in it by tapping to copy or move them.

  • Page 27: Music

    Hide album Touch and hold the album you want to hide, touch > MOVE. The album contents will be hidden from Moments. Music .............. You can play music files stored on your phone or microSD card. To play a music file, swipe up on the Home screen, then touch Music More options Search for a song Play or pause...

  • Page 28: Apps And Features

    Apps and features Phone ............. Making a call To make a call, touch in the Favourites tray. View the call's detailed information Call logs Show the dial pad Favourite numbers Contacts...
  • Page 29 Touch and hold to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs, then make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact.
  • Page 30 Answering or rejecting a call When you receive a call: • Press ANSWER, or swipe up the icon to answer; • Press DECLINE, or swipe down the icon to reject; • Touch to reject the call by sending a preset message. Calling your voicemail Your voicemail is provided by your network to avoid missing calls.
  • Page 31 During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Touch to mute the current call. Touch this icon again to unmute the call. Display the dial pad. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
  • Page 32 To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear; and it will be unlocked when the cellphone is taken away from your ear. Managing multiple calls With this phone you can handle multiple calls at the same time.

  • Page 33: Contacts

    Contacts ............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronise these with your Gmail contacts or other applications on the web or on your phone. Consult your Contacts To see your contacts, touch from the App drawer.
  • Page 34 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Touch to save Select a picture or take a photo for the Phone contact Touch to open available labels...
  • Page 35 Using the Quick contact panel Touch a contact to open the Quick contact panel. • Touch or the number to make a call. • Touch to send a message. • Touch to make a video call. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.

  • Page 36: Messages

    Accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. from the contacts list and touch Settings > To add an account, touch Accounts > Add account, or from the home screen, touch Settings > Accounts > Add account.
  • Page 37 Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • Touch the Text message bar to enter the text of the message. • When finished, touch to send the text message. Specific letters (accented) will also increase the size of the SMS.
  • Page 38 Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messages application and touch the message to open it.

  • Page 39: Calendar

    Calendar ............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then touch Calendar. Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select.

  • Page 40: Clock

    Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives. Touch and drag down the Status bar to open the notification panel, touch an event name to view the Calendar notification list.
  • Page 41 Timer From the Clock screen, touch Timer to enter. • Touch the provided time to start the countdown directly. Or • Set the time. Touch to start the countdown. • Touch to pause. • Touch to reset.
  • Page 42 Stopwatch From the Clock screen, touch Stopwatch to enter. • Touch to start the Stopwatch. • Touch to pause. • Touch to reset. • Touch to share. Adjust Clock settings Touch to access Clock and Alarm settings.

  • Page 43: Calculator

    Calculator ............To solve mathematical problems with Calculator, swipe up from the home screen, then tap Calculation history Touch to switch between Basic calculation and Scientific calculation For more options about Currency and Unit conversion Touch to delete digits one by one...

  • Page 44: Tcl Apps

    TCL+ ....................TCL+ helps you to learn more about news and trends within TCL, improve your smartphone experience, find our latest social media posts, etc. Support centre ................
  • Page 45 Chrome A web browser with which you can surf the internet. Your bookmarks, browsing history, and settings across all devices with the browser installed can be synchronised with your Google account. Gmail As Google's web-based email service, Gmail is configured when you first set up your phone.
  • Page 46 A video chat mobile app. With phone numbers verified, users can easily video call people from their contact list. Photos Google Photos stores and backs up your photos and videos. It also automatically analyses photos and organises them into groups, so that you can quickly find the photos you need.

  • Page 47: Settings

    Settings.......... To go to Settings, swipe up from the Home screen or swipe left and then tap Settings You can also swipe down from the notification panel and touch Wi-Fi You can connect to the internet when your phone is within range of a wireless network.

  • Page 48: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Bluetooth. • Turn on Your device name will appear on screen. To rename your device •...

  • Page 49: Sim Card & Mobile Network

    Super Bluetooth Once two or more BT devices are connected, Super Bluetooth will be enabling you to adjust the volume and audio balance of each BT device, and calibrate a connected speaker to better synchronise sound with the video on your smartphone. To get a better listening experience, we suggest that your device connects with up to four audio devices simultaneously.

  • Page 50: Connected Devices

    Aeroplane mode Aeroplane mode to simultaneously disable all wireless connections Turn on including Wi-Fi, Bluetooth and more. Hotspot & tethering To share your phone's data connection via Wi-Fi, Bluetooth, USB and Ethernet tethering, or as a mobile hotspot, go to Settings > SIM card & mobile network > Hotspot &...
  • Page 51 To add a VPN • Touch Settings > Connected devices > VPN and then touch • On the screen that opens, follow your network administrator's instructions to configure each component of the VPN settings. • Touch SAVE. The VPN is added to the list on the VPN settings screen. Before adding a VPN, you should set a screen lock for your phone.
  • Page 52 Phone & Tablet connection Before using the Cast function, please ensure that both your phone and tablet have Wi-Fi and Bluetooth turned on. Only TCL 9295G and 9296X models support this function. Touch Multi-Screen on your tablet, a pop up window will then appear on your phone.

  • Page 53: Home Screen & Lock Screen

    Printing Touch Printing to activate Print services. You can select your Default print service. Chromebook If your phone is linked to a Chromebook device, then you can text from your computer, share your phone's Internet connection and simplify unlocking etc. Touch to access more settings.

  • Page 54: Display

    Display Brightness level Adjust screen brightness manually. Adaptive brightness Turn on to adjust screen brightness automatically. Dark light mode brightness Adjust dark light mode screen brightness manually. Dark mode Empty screen space will become black in this mode, making it easier to look at your screen or read in dim light.

  • Page 55: Sound & Vibration

    Auto-rotate screen Select whether the screen rotates automatically or not. Status bar & dotch With this menu, you can turn on/off show network speed, set the style of the status bar, select whether notification icons are folded and how the battery percentage is displayed.

  • Page 56: Notifications

    Other sounds and vibrations Set dial pad tones, screen locking sounds, touch sounds, vibrate on touch, emergency alerts. Notifications In Notification settings, you can set App icon badges, Lock screen quick settings, etc. Button & gestures System navigation Select your favourite navigation and button layout (only use for buttons navigation). Gestures To set some gestures for convenient use, such as flip to mute, 3 fingers screenshot, split-screen, etc.
  • Page 57 Remote Lock Remote Lock will put your phone into lost mode by sending a text message containing a specific command. When activated in lost mode, the phone will be locked and the screen will show the dial button. Touching the dial button will contact your emergency contact directly.

  • Page 58: Smart Manager

    Multiple User The Multiple User feature lets you share your device with others while keeping your personal or work information private. To improve privacy between users, each user should set up a screen lock. A screen lock prevents another user from accessing information in a different user profile. 4.11 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimising data usage to preserve battery levels, manage storage...

  • Page 59: Location

    Smart Lock Smart Lock keeps your device unlocked when it's safe with you and locked when it detects that it's been put down. App lock Apps lock can effectively protect your privacy by locking some apps with a pattern or fingerprint. Go to Settings > Security > Apps lock to set the lock format, lock time and choose the apps you want to lock.

  • Page 60: Tcl Account

    4.17 TCL Account TCL Account provides users with a management service for TCL devices and apps. 4.18 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control the options for how all applications send, receive and synchronise data;...
  • Page 61 System Update If you want to update the system, touch CHECK FOR UPDATES (refer to “5 FOTA upgrade”). Update APPS Touch to check and/or install new system app. Touch to set more options. Languages & input Touch to configure language settings, the on-screen keyboard, voice input settings, pointer speed, etc.
  • Page 62 Regulatory & safety Touch to view product information such as Product model, Manufacturer name, Manufacturer address, IMEI, CU reference, Bluetooth Declaration ID, etc. User Experience Improvement Programme Touch to join the User Experience Improvement Programme so we can continue to improve our product design and overall user experience.

  • Page 63: Fota Upgrade

    FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.

  • Page 64: Troubleshooting

    Troubleshooting Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. •...
  • Page 65 My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
  • Page 66 • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your contacts.
  • Page 67 I can't access my voicemail • Make sure that your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone storage as it might be full. •...
  • Page 68 • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for extended periods of time. • Turn off Bluetooth, Wi-Fi, or GPS when not in use. The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications •...

  • Page 69: Specifications

    Specifications Platform: • Qualcomm Snapdragon™ SM6115 ® • Android 11, TCL UI Memory: • 256GB ROM + 6GB RAM Dimensions (LxWxT): • 166.2 x 76.9 x 9.1 mm Weight: • 199g Display: • 6.67'' hole touch screen with 1080x2400 pixel screen resolution Network: •...
  • Page 70 Audio & Video supported formats: • Android default scope ( AAC LC, AAC+, enhanced AAC+, AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE) • HEVC, H.264, MPEG-2, VP9, MPEG-4, H.263, Xvid Battery • Capacity: 5000 mAh Expansion Slot: • microSD™ memory card (Availability of microSD card up to 1TB) Sensors: •...

  • Page 71: Accessories

    • Charger • USB Cable • Translucent Shell • SIM Card Pin • Quick Start Guide • Product safety information leaflet • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.

  • Page 72: Licences

    Public Licence and Apache Licence. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Ltd. May not be available in all countries.
  • Page 73 You may download the source codes from https://sourceforge.net/projects/tcl- mobile/files/. The provision of the source code is free of charge from the internet. We hereby point out that the end user warranty against infringement of IPR is solely limited to the EU/EEA/Switzerland.
  • Page 74 For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.

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