Dell S2721DGFA User Manual
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Dell S2721DGFA User Manual

27 gaming monitor
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Dell 27 Gaming Monitor
-S2721DGFA
User's Guide
Model: S2721DGFA
Regulatory model: S2721DGFt

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Summary of Contents for Dell S2721DGFA

  • Page 1 Dell 27 Gaming Monitor -S2721DGFA User’s Guide Model: S2721DGFA Regulatory model: S2721DGFt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 64 Contacting Dell ......64...

  • Page 5: Safety Instructions

    Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 7 DisplayPort cable (DisplayPort to DisplayPort) HDMI cable • Quick Setup Guide • Safety, Environmental, and Regulatory Information About your monitor...

  • Page 8: Product Features

    Product features The Dell S2721DGFA monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About your monitor...

  • Page 10: Back View

    For more information, see Operating the Monitor. Barcode, serial number, and Refer to this label if you need to contact Dell Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 11: Bottom View

    Bottom view 4 5 6 7 8 Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secures monitor with security cable lock (sold separately). HDMI port (HDMI 1) Connect your computer with the HDMI cable (shipped with your monitor).

  • Page 12: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 68.47 cm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.21 in.) Area 200301.7 mm (310.47 in.

  • Page 13: Resolution Specifications

    -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.

  • Page 14: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel Sync polarity frequency frequency clock (Horizontal/ (kHz) (Hz) (MHz) Vertical) VESA 720 x 400 31.469 70.087 28.322 VESA 640 x 480 31.469 59.94 25.175 VESA 640 x 480 37.5 31.5 VESA 800 x 600 37.879 60.317 VESA 800 x 600...

  • Page 15: Electrical Specifications

    Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) Inrush current 120 V: 30 A (Max.)

  • Page 16: Physical Characteristics

    Physical characteristics Connector type • One DisplayPort • Two HDMI 2.0 ports • One audio line-out port • One headphone port • Four USB 3.0 downstream ports • One USB 3.0 upstream port Signal cable type • DisplayPort to DisplayPort 1.8 m cable •...

  • Page 17: Environmental Characteristics

    Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Free monitor (excluding external cables) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing)

  • Page 18: Pin Assignments

    Pin assignments DisplayPort 20-pin side of the  20-pin side of the  number connected signal cable number connected signal cable ML3(n) ML0(p) ML3(p) CONFIG1 ML2(n) CONFIG2 AUX CH (p) ML2(p) ML1(n) AUX CH (n) Hot Plug Detect ML1(p) Return ML0(n) DP_PWR About your monitor...
  • Page 19 HDMI port 19-pin side of the  19-pin side of the  number connected signal cable number connected signal cable TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ Reserved (N.C. on device) TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1-...
  • Page 20 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports.

  • Page 21: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: www.dell.com/pixelguidelines. About your monitor...

  • Page 22: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 23 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...

  • Page 24: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 25: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

  • Page 26: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 27 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting up the monitor...
  • Page 28 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. Setting up the monitor...

  • Page 29: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension The following instructions are applicable only for the stand that NOTE: was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 30: Configuring The Display Settings On Your Computer After Rotation

    After you have rotated the display, complete the procedure given below to configure the display settings on your computer. NOTE: If you are using the monitor with a non-Dell computer, go to the graphics card manufacturer’s website or your computer manufacturer website for information on how to rotate the contents of your display.

  • Page 31: Connecting Your Monitor

    4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: S2721DGFA default setting is DisplayPort 1.4. A DisplayPort 1.1 Graphic card may not display normally. Please refer to “product specific problems –...
  • Page 32 Connecting the DP cable Connecting the USB cable Setting up the monitor...

  • Page 33: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connect- ing Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the...

  • Page 34: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 35: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor on a soft cloth or cushion on a stable flat table. 2.

  • Page 36: Requirements To View Or Play Hdr Content

    HDR compliant), and also ensure that HDR graphics driver is installed. HDR-capable player application must be used, for example, Cyberlink PowerDVD 17, Microsoft Movies & TV app. For example, Dell XPS 8910 and Alienware Aurora R5 are bundled with the following graphic cards. Dell Graphics...

  • Page 37: Operating The Monitor

    Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 38: Using The Rear-Panel Controls

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. •...
  • Page 39 Shortcut key: Brightness/Contrast When you press any of these buttons, the OSD Status Bar appears to let you know the current settings of some OSD functions. Dell 27 Gaming Monitor Preset Modes Smart HDR Response Time Dark Stabilizer...

  • Page 40: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Description Submenus Game Use this menu to personalize your visual gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness/Contrast Game Enhance Mode Input Source AMD FreeSync Premium Pro Display...
  • Page 41 Icon Menu and Description Submenus • Game 1/Game 2/Game 3: Allows you to customize the color settings for your gaming needs. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye...
  • Page 42 Icon Menu and Description Submenus Response Time Allows you to set the Response Time to Fast, Super Fast, or Extreme. Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image.
  • Page 43 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others 75 % 75 % S2721DGFA Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 44 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. Dell 27 Gaming Monitor Game Brightness/Contrast HDMI 1 Input Source HDMI 2 Display Auto Select Audio...
  • Page 45 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell 27 Gaming Monitor Game Aspect Ratio Wide 16:9 Brightness/Contrast Input Color Format Input Source Sharpness Display Smart HDR Desktop Audio Reset Display Menu Personalize Others S2721DGFA Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3.
  • Page 46 Icon Menu and Description Submenus Smart HDR Move the joystick to switch the Smart HDR feature between Desktop, Movie HDR, Game HDR, DisplayHDR, and Off. Smart HDR (High Dynamic Range) automatically enhances the display output by adjusting the settings optimally to resemble life-like visuals. •...
  • Page 47 Icon Menu and Description Submenus Audio Dell 27 Gaming Monitor Game Volume Brightness/Contrast Reset Audio Input Source Display Audio Menu Personalize Others S2721DGFA Volume Allows you to set the volume level of headphone output. Use the joystick to adjust the volume level from 0 to 100.
  • Page 48 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 27 Gaming Monitor Game Language English Brightness/Contrast Transparency...
  • Page 49 Icon Menu and Description Submenus Personalize Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness/Contrast Shortcut Key 2 Dark Stabilizer Input Source Shortcut Key 3 Brightness/Contrast Display Power Button LED On in On Mode Audio O in Standby Mode...
  • Page 50 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Dell 27 Gaming Monitor Game Display Info Brightness/Contrast DDC/CI Input Source LCD Conditioning Display Firmware M3T201 Audio Service Tag...
  • Page 51 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 52: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 53 If you press any button other than the power button, the following messages will appear depending on the selected input: Dell 27 Gaming Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 54 When you select OSD items of Factory Reset in Other feature, the following message will appear: Dell 27 Gaming Monitor Are you sure you want to reset to default settings? S2721DGFA Select OSD items of On in Standby Mode in Personalize feature, the following...

  • Page 55: Locking The Rear-Panel Control Buttons

    Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button. To lock the button(s): 1. Press and hold Button 5 for four seconds, a menu appears on the screen. 2.

  • Page 56: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...

  • Page 57: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Gaming Monitor No DP Cable The display will go into Standby Mode in 4 minutes.
  • Page 58 Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/support/S2721DGFA S2721DGFA 4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

  • Page 59: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.

  • Page 60: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has •...
  • Page 61 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

  • Page 62: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...

  • Page 63: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 64: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix...

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