Contents Chapter 1: Set up your computer......................5 Chapter 2: Chassis overview......................7 Display view.................................... 7 Left view....................................8 Right view....................................8 Palm-rest view..................................9 Bottom view..................................10 Keyboard shortcuts................................10 Chapter 3: System specifications....................12 Processors.....................................12 Chipset....................................13 Operating system................................. 13 Memory....................................13 Storage....................................13 Ports and connectors................................
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System logs..................................35 Updating the BIOS in Windows ............................35 Updating BIOS on systems with BitLocker enabled....................36 Updating the Dell BIOS in Linux and Ubuntu environments..................36 Flashing the BIOS from the F12 One-Time boot menu.................... 36 System and setup password..............................40 Assigning a system setup password...........................
If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account. • On the Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu—Recommended Table 1. Locate Dell apps Dell apps...
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Table 1. Locate Dell apps (continued) Dell apps Details Dell Product Registration Register your computer with Dell. Dell Help & Support Access help and support for your computer. SupportAssist Proactively checks the health of your computer’s hardware and software. NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist.
Left view 1. Power connector port 2. Power LED 3. HDMI 2.0 port 4. USB 3.2 Gen 1 Type-A port 5. USB 3.2 Gen 2 Type-C port with Thunderbolt 3/DisplayPort alt mode (optional) Right view 1. microSD card reader 2. USB 3.2 Gen 1 Type-A port 3.
Bottom view 1. Speakers 2. Base cover 3. Service tag label Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Description Fn + Esc...
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Table 2. List of keyboard shortcuts (continued) Keys Description Fn + F6 Decrease screen brightness Fn + F7 Increase screen brightness Fn + F8 Switch to external display Fn + F10 Print Screen Fn + F11 Home Fn + F12 Fn + Right Ctrl Opens application menu Chassis overview...
System specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Topics: •...
Chipset Table 4. Chipset Description Values Chipset Intel HM470 Processor 10th Generation Intel Core i5/i7 DRAM bus width 64-bit Flash EPROM 24 MB PCIe bus Up to Gen3 Operating system • Windows 10 Home (64-bit) • Windows 10 Professional (64-bit) Memory Table 5.
NOTE: Control the charging time, duration, start and end time, and so duration, start and end time, and so on, using the Dell Power Manager on, using the Dell Power Manager application. For more information on application. For more information...
Table 17. Dimensions and weight (continued) Description Values Front 17.50 mm (0.69 in.) Rear 18.90 mm (0.74 in.) Width 356.10 mm (14.02 in.) Depth 234.50 mm (9.23 in.) Weight 1.90 kg (4.19 lb) NOTE: The weight of your computer depends on the configuration ordered and the manufacturing variability.
Keyboard Table 19. Keyboard specifications Description Values Type Standard keyboard Layout QWERTY Number of keys • United States and Canada: 101 keys • United Kingdom: 102 keys • Japan: 105 keys Size X=18.70 mm key pitch Y=18.05 mm key pitch Touchpad Table 20.
Downloading Windows drivers Downloading Windows drivers 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
Boot Sequence Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: •...
Table 26. Boot configuration (continued) Option Description NOTE: The system has to be in UEFI boot mode to enable Enable Secure Boot. Secure Boot Mode Changes to the Secure Boot operation mode modifies the behavior of Secure Boot to allow evaluation of UEFI driver signatures. The options are: •...
Storage Table 28. Storage options Option Description SATA Operation Allows you to configure the operating mode of the integrated SATA hard drive controller. The options are: • Disabled • AHCI • RAID On—By default, the RAID On option is enabled. NOTE: SATA is configured to support RAID mode.
Connection options Table 30. Connection Option Description Wireless Device Enable Allows you to enable or disable the internal wireless devices. The options are: • WLAN • Bluetooth Both the options are enabled by default. Enable UEFI Network Stack This controls the on-board LAN controller. It allows pre-OS and early operating system networking features to use any enabled NICs when UEFI networking protocols are installed and available, and can be used without the PXE being turned on.
Support By default, the option Enable USB Wake Support is disabled. Wake on Dell USB- Allows you to connect a Dell USB-C Dock to wake the system from standby C Dock mode. By default, the option Wake on Dell USB-C Dock is enabled.
Table 32. Security (continued) Option Description Clear - This option is disabled by default. SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protection. SMM Security Mitigation - By default, this option is enabled. Data Wipe on Next Boot Allows BIOS to queue up data wipe cycle for storage device(s) connected to the motherboard on the next reboot.
Table 33. Security (continued) Option Description Upper Case Letter When enabled, this field reinforces password must contain at least one upper capital letter. Lower Case Letter When enabled, this field reinforces password must contain at least one lower capital letter. Digit When enabled, this field reinforces password must contain at least one-digit number.
BIOSConnect - By default, this option is enabled. Dell Auto OS Recovery The Auto OS Recovery threshold setup options control the automatic flow for SupportAssist System Threshold Resolution Console and for Dell OS Recovery Tool. The options are: • •...
Keyboard Table 36. Keyboard Option Description Numlock Enable Allows you to enable or disable Numlock function when the system boots. Enable Numlock This option is enabled by default. Fn Lock Options Allows you to change the function key settings. Fn Lock Mode This option is enabled by default.
Pre-boot behavior Table 37. Pre-boot behavior Option Description Adapter Warnings This option displays warning messages during boot when adapters with little power capacity are detected. • Enable Adapter Warnings — this option is enabled by default Warnings and Errors This option causes the boot process to only pause when warnings and errors are detected rather than stop, prompt, and wait for user input.
Table 38. Connection (continued) Option Description • Bluetooth Both the options are enabled by default. Enable UEFI Network Stack Allows you to control the onboard LAN controller. It allows pre-OS and early operating system networking features to use any enabled NICs when UEFI networking protocols are installed and available.
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS update is completed. 1. Restart the computer. 2. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
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The Flash BIOS opens. 4. Click Flash from file. 5. Select external USB device. System setup...
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6. Once the file is selected, double-click the flash target file and click Submit. 7. Click Update BIOS for the system to reboot and flash the BIOS. System setup...
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A Flash BIOS window opens prompting whether you want to confirm the update. 8. Click Confirm Update BIOS. System setup...
Once complete, the system reboots and the BIOS update process is completed. System and setup password Table 41. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only lower case letters are valid, upper case letters are not allowed. •...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.
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