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2016 Premium MSpa Service Manual
After-sale Service Manual
Version: Premium Bubble Spa
Oriental Recreational Products (Shanghai) Co., Ltd
Visit us at: www.the-mspa.com
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Summary of Contents for mspa Premium Bubble Spa

  • Page 1 2016 Premium MSpa Service Manual After-sale Service Manual Version: Premium Bubble Spa Oriental Recreational Products (Shanghai) Co., Ltd Visit us at: www.the-mspa.com - 1 -...
  • Page 2: Table Of Contents

    Broken zipper issue ............................8 2.11 Water treatment .............................. 8 2.12 Where to find Mspa serial number? ........................ 9 Chapter 3 MSpa Assembly, Wire Diagram & Major Electric Parts ................10 3.1 MSpa Assembly; ............................10 3.2 MSpa Major Electric Parts ..........................11 3.3...
  • Page 3: Chapter 1 After-Sale Service Center Operation And Warranty Policy

    1.1.3 Provide a proper sized warehouse to store MSpa spare parts and returned defective parts from customers. 1.1.4 Have a workshop to test and repair defective spas that defect problem cannot be solved by telephone service.
  • Page 4: Mspa After-Sales Service Policy

    MSpa After-sales Service Policy 1.3.1 Warranty Period to MSpa Distributors Warranty Starting Date: MSpa distributor/importer warranty starts from the arrival date at destination port. For MSpa® Premium Inflatable Spa Fifteen(15) months ( including three(3) months of storage period ) for the spa pool...
  • Page 5: Chapter 2 Important Information And Tips For Using Spa Products

    Apart from key electric components, one piece of control box is to be provided as a "rolling service control box". For urgent case, MSpa distributor can send this control box to end-user to replace the defective control box. After repair the returned control box, distributor can keep it in stock for future service.
  • Page 6: Filter Cartridge

    Heat Preservation Mat is helpful to avoid heat loss from bottom and it provides better heat insulation results with the inflatable bladder in use. It is recommended to have the MSpa heat preservation mats in between the spa and ground.
  • Page 7: Avoid Air Leakage From Spa Liner Split Or Tiny Holes Due To Over-Inflation

    ORPC/MSpa warranty. It is important to advise customers to watch the MSpa DVD or follow the instruction manual carefully to check and test the air pressure every single time before inflating or using the spa.
  • Page 8: Temperature Issue

    Water treatment Read through the “Water Quality & Filter” sections in the user manual. Always shower before entering the MSpa! To ensure a healthy spa, test your spa water chemistry and balance the pH, chlorine and alkalinity levels by using the test strip every time before using it.
  • Page 9: Where To Find Mspa Serial Number

    BUB, 2G BUB or 2GBUB”. For Mspa produced in year 2014 or after, please find the Mspa serial number on the back of control panel, as the left picture shows, the serial number is marked by red rectangle, and start by number “4” or “5” or “”.
  • Page 10: Chapter 3 Mspa Assembly, Wire Diagram & Major Electric Parts

    2016 Premium MSpa Service Manual Chapter 3 MSpa Assembly, Wire Diagram & Major Electric Parts MSpa Assembly; Visit us at: www.the-mspa.com - 10 -...
  • Page 11: Mspa Major Electric Parts

    2016 Premium MSpa Service Manual MSpa Major Electric Parts Power board Transformer Control panel Ozone generator Bubble Heater element Filter pump generator Wiring Diagram Visit us at: www.the-mspa.com - 11 -...
  • Page 12: Chapter 4. How To Replace Mspa Parts

    2016 Premium MSpa Service Manual Chapter 4. How to Replace Mspa Parts Connection Power Board Assembly and Wire Terminal How to Replace the Filter Pump 1. Disconnect the signal able and remove the air pipe. 2. Turn the control box inside the spa pool upside down.
  • Page 13: How To Replace The Heater Element

    2016 Premium MSpa Service Manual 3. Unscrew four screws that place filter pump onto the 4. Unplug the filter pump cable connection fitting. control box. 6. Take out the original filter pump and assemble the 5. Loosen the filter pump inlet valve.
  • Page 14: How To Replace The Power Board

    2016 Premium MSpa Service Manual 7. Take out control box from spa pool. 8. Remove the foam. 9. Loosen four screws on the top lid. 10. Disassemble the mid part of the control box. 11. Loosen four screws on the power board case top 12.
  • Page 15 2016 Premium MSpa Service Manual The upper square valve is for inflation The button round valve is for deflation 3. Deflate spa pool 4. Unscrew the check valve plastic nut 5. Cut off the tie of ozone pipe. 6. Unplug Ozone generator pipe. 7. Take out control box from spa pool. 8. Loosen four screws on the top lid.
  • Page 16: How To Replace The Bubble Generator

    2016 Premium MSpa Service Manual 9. Disconnect all electrical cables from the original power board and connect all cables to the new power board correctly and assemble the power board into the control box in reverse order. How to Replace the Bubble Generator 1.
  • Page 17 2016 Premium MSpa Service Manual 5. Cut off the tie of ozone pipe. 6. Unplug Ozone generator pipe. 7. Take out control box from spa pool. 8. Remove the foam. 9. Loosen four screws on the top lid. 10. Disassemble the mid part of the control box.
  • Page 18: How To Replace The Check Valve

    2016 Premium MSpa Service Manual 15. Take out the original bubble generator from the control box and assemble the new one in reverse order How to Replace the Check Valve 1. Remove the air pipe 2. Turn the control box inside the spa pool upside down 4.
  • Page 19 2016 Premium MSpa Service Manual 1. Take off water inlet and outlet caps. 2. Remove the air pipe. The upper square valve is for inflation The button round valve is for deflation 3. Deflate spa pool. 4. Unscrew the check valve plastic nut. 5. Cut off the tie of ozone pipe. 6. Unplug Ozone generator pipe.
  • Page 20: How To Replace The Ozone Generator

    2016 Premium MSpa Service Manual 11. Loosen four screws on the power board case top 12. Cut off the ties on the board. lid. 14. Unscrew the screws that fix the transformer onto the 13. Unplug transformer on the power board.
  • Page 21 2016 Premium MSpa Service Manual 7. Take out control box from spa pool. 8. Remove the foam. 9. Loosen four screws on the top lid. 10. Disassemble the mid part of the control box. 12. Cut off the ties and unplug Ozone generator cables 11.
  • Page 22: Chapter 5. How To Replace Spa Pool

    2016 Premium MSpa Service Manual 17. Cut off the ties and unplug the Ozone pipes. 18. Install the new Ozone generator in reverse order. Chapter 5. How to Replace Spa Pool The upper square valve is for inflation The button round valve is for deflation 1. Disconnect the signal cable and remove the air pipe.
  • Page 23: Chapter 6. Trouble Shooting Guide

    Chapter 6. Trouble Shooting Guide The following Check Flow is as attached. Premium Bubble Spa Check Flow – E0 Premium Bubble Spa Check Flow – E1 Premium Bubble Spa Check Flow – E2 Premium Bubble Spa Check Flow – E3 Premium Bubble Spa Check Flow –...
  • Page 24 2016 Premium MSpa Service Manual Water Leaking Problem Checking Flow Chart 1. Water leaks between Fasten the water inlet or outlet tightly. If there is still water control box and the spa leaking, replace a new inlet or outlet. pool (or spa liner) 2.1 Water is leaking from...
  • Page 25: Chapter 7. Frequently Asked Questions

    If a site does in fact have hardy types of grass it is recommended to remove these grasses before initial set up. Do not set up Mspa in a place where it can be flooded with water.
  • Page 26 2016 Premium MSpa Service Manual Answer: The spa can be set up on grass or pavement that is completely smooth, level and stable. A ground cloth or tarp is recommended. The spa should NOT be set up on sand or muddy ground that could possibly shift around.
  • Page 27 2016 Premium MSpa Service Manual Question: Answer: We strongly recommend the top lid of spa is covered with inflatable bladder when the heater function is on to prevent the heat loss. And also temp barrier mat can be used at the bottom to have better heat preservation result.
  • Page 28 Question: Answer MSpa can leave outside in light rain as it is of IPX5, protection against harmful ingress of water. But we do not suggest people use it with bubbling open because the water may cause air pump damped and rusted which could result the air pump works improperly and will void your warranty.
  • Page 29 Answer: If looked after, your MSpa should last for years. The blower of bubble has a lifetime. MSpa blower is Quieter & more durable than like product for > 200 Hours – equal to 600 time of use. For your health concern, MSpa has the auto break design, sets the bubble function for every 20 minutes and auto stop for 10 minutes break.
  • Page 30 How much does it cost to run? Question: Answer: With a full function and half an hour use, the MSpa will cost approximately £5 or €3.2 per day. Each function on the pump/uses the following: Massage: 0.5-0.72kW/hr Visit us at: www.the-mspa.com...
  • Page 31: Chapter 8. Attachment

    Where to buy filters cartridges? Question: Answer: Please contact the local dealer who you’ve bought the Mspa from for the filter cartridges, or contact the local service center, the last option is to email Mspa China: info@the-mspa.com 10.10. Why bubble function stop working?

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