Dell UltraSharp U2417H User Manual
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Dell UltraSharp U2417H
User's Guide
Model: U2417H
Regulatory model: U2417Ht


Table of Contents

Summary of Contents for Dell UltraSharp U2417H

  • Page 1 Dell UltraSharp U2417H User’s Guide Model: U2417H Regulatory model: U2417Ht...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..53 Contacting Dell ........53 Setting Up Your Monitor .
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6: Product Features

    • Factory Calibration Report Product Features The Dell UltraSharp U2417H monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • Page 7: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor...
  • Page 8 (sold separately). Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. NOTE: All except APJ having service tag. Cable management slot Use to organize cables by placing them through the slot.
  • Page 9 Bottom View Label Description AC power connector To connect the monitor power cable. HDMI/MHL connector Connect your computer with HDMI cable or MHL devices with MHL cable (optional). DP connector (in) Connect your computer with DP cable. mDP connector (in) Connect your computer with mDP to DP cable.
  • Page 10: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type In-plane switching (IPS) Viewable image Diagonal 60.47 cm (23.80 inches) Active Area Horizontal 527.04 mm (20.75 inches) Vertical 296.46 mm (11.67 inches) Area 156246.28 mm (242.18 inches Pixel pitch 0.2745 mm x 0.2745 mm Viewing angle...
  • Page 11 Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0...
  • Page 12 MST Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor that can be supported 1920 x 1080/60 Hz 1920 x 1080/60 Hz NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only. Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/MHL signal input support...
  • Page 13 Height (compressed) 336.2 mm(13.24 inches) Width 272.6 mm (10.73 inches) Depth 188 mm (7.40 inches) Weight Weight with packaging 7.35 kg (16.20 lb) Weight with stand assembly 6.30 kg (13.89 lb) and cables Weight without stand assembly 3.18 kg (7.01 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly...
  • Page 14 Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 15 Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 16 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 17 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (p) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) DP_PWR About Your Monitor...
  • Page 18 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 19 MHL connector Pin number 19-pin side of the connected signal cable CD_SENSE TMDS_GND MHL+ MHL_Shield MHL- TMDS_GND CD_PULLUP VBUS_CBUS_GND VBUS CBUS 2Shell Shield About Your Monitor...
  • Page 20 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports. Your computer has the following USB ports: • 1 upstream - bottom • 4 downstream - 2 at left side, 2 at bottom...
  • Page 21: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: About Your Monitor...
  • Page 22: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 23 • Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor...
  • Page 24 • Lift the screw handle and turn the screw clockwise. • After fully tighten the screw, fold the screw handle flat within the recess. Setting Up the Monitor...
  • Page 25: Using The Tilt, Swivel, And Vertical Extension

    NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to
  • Page 26: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 27 Connecting the HDMI cable(Optional) Connecting the DP (or mDP) cable NOTE: Default is DP port. Select input source on monitor to switch to mDP. Setting Up the Monitor...
  • Page 28 Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when use DP out connector. Connecting the USB cable Setting Up the Monitor...
  • Page 29 Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices.
  • Page 30: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.
  • Page 31: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. Remove the stand.
  • Page 32: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 33 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
  • Page 34 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.
  • Page 35: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
  • Page 36 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.
  • Page 37 Icon Menu and Description Submenus Select DP input when you are using the DP (DisplayPort) connector. to select the DP input source. Select mDP input when you are using the mDP (mini DisplayPort) connector. to select the mDP input source. HDMI/MHL Select the HDMI/MHL input when you are using the HDMI connector.
  • Page 38 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., sRGB or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies.
  • Page 39 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP cable or MHL devices using the MHL cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 40 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4. Monitor Sleep After Timeout: Monitor goes into sleep after timeout. Sleep Never: Monitor never goes into sleep. Sharpness Makes the image look sharper or softer.
  • Page 41 Icon Menu and Description Submenus Energy Power Allows you to set the state of the power light to save energy. Button LED Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
  • Page 42 Icon Menu and Description Submenus Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 0/90/180/270 degrees. You can adjust the menu according to your display rotation. Transparency Select this option to change the menu transparency by using (min.
  • Page 43 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature.
  • Page 44 Icon Menu and Description Submenus Helps reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to run. Select Enable to start the process. Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults.
  • Page 45 OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 46 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If either DP, mDP, HDMI/MHL input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 47: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 48 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 49: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 50: Common Problems

    Input Source menu. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at:
  • Page 51: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 52: Mobile High-Definition Link (Mhl) Specific Problems

    Specific What You Possible Solutions Symptoms Experience No image Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is when using DP your Graphics Card certified to. Download and connection to install the latest graphics card driver. the PC • Some DP 1.1a graphics card cannot support DP 1.2 monitors.
  • Page 53: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 54: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 55 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.
  • Page 56: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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